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9.2/10
Great
88285SueHVery friendly staff at check in. Room very clean, decor in good order and nicely presented. Bathroom very clean and in good order. Had an evening meal in the pub which we were very happy with - food tasty, nicely cooked and good value for money.
The only negative for us was that the room was very cold when we arrived,just 16.5 degrees. We turned the thermostat up to 20 degrees but this temperature was not reached for several hours.
Mmartin tyleeI remember watching the hotel being built and said I would never stay there! How wrong I was! It's so quiet and very convenient for everything. Good choice of food for breakfast, even gluten free!
The staff were always polite and helpful, replenishing food as it was used. Choice of coffee/tea.
Can fully recommend this hotel and would/will definitely stay there again! Thank you Holiday Inn express!
LLisaLouWhat an absolute amazing find. The setting was so beautiful and the room was outstanding and so much nicer than we could have ever imagined. The free standing bath was our favourite, the bed was very comfortable and the settee area was very nice. The staff were very understanding of my sons disability and were very patient and kind. The breakfast was freshly cooked and delicious. One of the nicest places we have ever stayed and cannot wait to return. Could have easily stayed there for days
GGuest UserThe hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered.
The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days!
Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well.
GGuest UserFriendly staff. Rather windy staircase to bedroom. Room was dated however large, bright and airy and spotlessly clean. Breakfast was good, nice coffee, English breakfast cooked to order. Would definitely stay again!
GGuest UserBeautiful and lovely surroundings. A lot to choose from for breakfast.
Most of the staff are nice, but there is one guy who is not that nice very rude the way he talks and answering questions.
There is two glass in the bathroom which is fine but if you request for a glass to drink in the room they will still bring you the same kind of glasses to you. I think they should have different shapes of glass for different purposes.
Also some of their tea cups are too big and is not classy at all.
GGuest UserThis hotel has got high standards on cleanliness and service consistently. On a bitterly cold weekend the room was warm throughout. In fact very comfortable bed and no need for extra blanket. 2 small issues. The pillows were a bit lumpy but fine and the restarant did not serve evening meals to our liking but overall outstanding !!! Cannot wait to return.
TThe citizen of the WRLDClean, comfortable hotel. Comfortable bed, the shower is working properly. We enjoyed the stay itself.
The only thing is that we booked the hotel for the big amount of people and the prices were growing accordingly. So the stay for the first and the last person who booked the hotel was twice smaller / bigger.
Consider that and you’ll be fine.
DDr M AkmalThere was a double booking on our booked apartment but the customer service offered us another similar property which was cozy and clean. The beds were comfy, the bathroom was big and clean. We had a good night sleep in a stormy weather outside. Location was central. There was £100 online payment of deposit before sharing the self-check details, which has not been returned yet. I hope, it will be resolved soon.