Hotels near Nagano Big Hat, Nagano City

The hotel is nicely situated between the train station and the temple. The room was clean and the staff very efficient. The lobby area had a welcoming area that had free soft drinks and teas and coffee as well as small snacks in the afternoon. We had to delay my arrival a day due to a delay that set us back a day and whilst this was not a problem to sort with the hotel I did still have to pay the full day. Technically this was the rule but sometimes given the trouble we had getting there a little flexibility would have gone a long way.

It was a pleasant stay as all of us enjoyed the onsen after a long day after exploring Nagano. Location is great as it’s near to the station where you can easily get onto the train and local buses. Room is a bit small for a family of 3, recommend to get a bigger room with additional bed if you have a kid.

The ryokan is situated just a few minutes’ walk from Chusha Daimon bus stop and Kuzuryusha Shrine—an ideal location for us as we stayed for two nights and focused on visiting the five shrines and nearby local shops. The ryokan is clean, and the staff are extremely friendly and warm. A few staff members speak basic English, which was helpful. The kaiseki breakfast and dinner were delicious—be sure to arrive with an empty stomach so you can fully enjoy the many courses and variety of dishes. The onsen is cozy and relaxing. Yukata are provided, and the amenities are well stocked, making the stay very comfortable. Nearby, there is a soba noodle shop where we enjoyed a hearty meal and even ordered dessert multiple times while waiting for the snowfall to ease before continuing our shrine walk. Right next to the soba shop is a souvenir store where you can pick up a few mementos to bring home. There is also a shuttle bus available within the Togakushi area, but my brother and I chose to walk while visiting all five shrines, which was a wonderful experience. A truly lovely place to stay. Highly recommended.

Hotel able to help send and receive yamato luggage deliveries. Staff speaks good English. Lots of amenities at the lobby, including bath salts. Instead of providing bottled water in-room, vending machine coins are given, where visitors can change for drinks that they like (there's mineral water, tea, etc). Abt 5+mins walk fr JR stn. Room is std japan hotel rm size.

I had a wonderful stay at Smile Hotel Nagano. The staff were extremely polite, helpful, and welcoming, which made my experience very comfortable from check-in to check-out. The ambience of the hotel is pleasant and relaxing, and everything was well maintained and clean. The services were smooth and efficient, and I truly appreciated the attention to guest comfort. Overall, it was a great stay, and I would definitely recommend Smile Hotel Nagano to anyone visiting the city. I would love to stay here again!

near JR station, the public bath and the lounge were good, the room got a microwave which was quite impressive

Located about 20 minutes from JR Nagano Station, this hotel was a great choice for our trip, especially since we were driving. The highlight was the stunning mountain view from our room, stretching from sunrise to sunset—a beautiful and unexpected surprise. The hotel lobby feels high-class, but the rooms do show signs of age, with a dated interior. However, the onsen experience more than made up for it—spacious, relaxing, and the outdoor onsen offered an incredible view of the ice-covered mountains. A major highlight was the exceptional service. We encountered an issue with our luggage delivery, and three hotel staff members went above and beyond, patiently assisting us and coordinating with another hotel to ensure everything was sorted. Their kindness and dedication truly left a lasting impression. Overall, despite some aging aspects, I’d highly recommend this hotel and would definitely return on my next visit.

Our family with three generations very much enjoyed the food, bath, and hospitality at Yakuoin. We have very little Japanese, but felt welcome and had an English speaking guide for the morning service and tour at Zenkoji Temple.

It was a good experience. They have a big space. Towels not provided. But from night 10 to morning 10 free cold drink, tea, coffee, water and hot water provided.

Had a great stay at hotel abest. The hotel is directly opposite Nagano station, making it very convenient and easy to get around. The hotel staff are friendly and helpful. Highly recommend