Top 5-Star Hotels in Lapu-Lapu City

We booked the Cebu Suite, but when we arrived the hotel, they said my room is not available. The hotel said because the agency had late payment and the room is no longer available. Trip.com tried to help me but it took me an hour to settle the problem. Actually I am not satisfied because I contacted Trip.com before my trip to confirm the room again but they said the room is reserved for me. If they checked more carefully would make my trip more smooth. Luckily they helped me to settle the problem. During the stay, the room is a bit old, I want more blankets and towels for my kids but they didn’t provide. The waterpark is good, the breakfast is okay, the staff are nice. My kids enjoy the trip.

The location of the hotel provides a good view of the beach. More so, the hotel room is very clean and the staff are very accommodating. There some restaurants within the hotel and the foods are very good. The downside for the location is that no convenience store nearby but the overall experience was fantastic. Will definitely book here again this month or Dec.

Its was an anniversary trip, and had been waiting for long time due to staff were checking the anniversary setup of the room, and ended it up give me the room, but there is nothing different from normal room. I called and asked whats the arrangement, they said to call me back but they still didnt do anything. It was ok to me, but not made me waiting so long by saying its arranged. Hair dryer is broken, coral are mostly dead but still a lot fish. Other than that, everything is great!

Plantation Bay is again my favorite hotel on Mactan. I was there August of 22, January of this year and just finished a stay in May. Here are some things to consider about Plantation Bay: - It’s the only large Filipino owned resort on Mactan and they must treat there staff incredibly well because everyone I spoke with has worked there 10+years - unlike other resorts they have a no tipping policy - The large salt water lagoons are beautiful and large enough that they never feel crowded - Plantation Bay offers a variety of food options for every taste - They have a wide variety of on site activities and offer multiple excursions outside the resort for reasonable prices To be fair there were a couple of things that could improve but those are minor - The beach towels need to be replaced. The bathroom towels are great but the beach towels were old and thin - During busy periods when you call bell service or guest relations the phone just rings with no answer. Overall though, this is the best place to stay on Mactan. Great service, unique activities, great staff, and some of the best swimming pools anywhere Here are some tips: - if you are not traveling with kids, the waters edge rooms are amazing. You can step from your deck directly into the lagoon - Consider the Route 66 Diner for breakfast. Good food and never crowded -A romantic dinner at Palermo’s is a great option on site - I paid the extra $50 to have a car drop us off and pick us up at our room and it was definitely worth it. You get checked in/out at your room saving time Highly recommend this great hotel

A 5 star experience indeed. The resort was very well maintained despite the pandemic. Mactan isn't known for its beautiful beaches, but this resort managed to make it look so beautiful. Service was also great, people were kind and friendly. We didn't really explore everything since we enjoyed staying at one point. Food wasn't that great tho, there's nothing special about it. Hope they can improve on that.

One of the best resort I stayed in Mactan. Their service are excellent and they have many pools that you can swim. The room is clean & complete and the best part is that they have balcony. The buffet is okay and I just hope that they can add more. Nonetheless, I will definitely come back again.

My wife, son, and I went there for my birthday. We wanted to try a new resort in Cebu. Wow were we overwhelmed and surprised. The Sheraton staff treated us with kindness and as if we had been there multiple times. Every single staff member greeted us. From the housekeeping to the guards at both entrances. They even took my son by the hand and kept him entertained while we were checking in. They gave him popcorn. I was also shocked at the one restaurant when they sang happy birthday and gave me a wonderfully delightful cake. It was so smooth and silky. The food was also perfect and tender. The sauce for the fries was very creamy and tasty. For the first time in the almost twelve years in Cebu, even having been to numerous Cebuano resorts including Shangri-la everything was 100 percent perfect. The wifi was strong and no lag, the food was perfect, parking perfect, staff were perfect, beach and pool were clean and perfect. We even go to feed the fish as well which the guard at the water activities area gave us. I mean it was all around perfect for the first time here in Cebu. At Breakfast they even gave me a thank you cake for staying there. I couldn't believe it. It really felt homey and that warm feeling. For the money we spent it was 100 percent worth it. Oh by the way the atmosphere was perfect too. No loud people on cellphones everywhere talking or taking selfies and the like.

We were pleasantly surprised by what an amazing hotel this has been. The staff have been so lovely and accommodating. From the room staff, front desk staff, and wait staff they were beyond lovely. We even took time to eat at their restaurant in house and our server Aden took great care of us. I was also SO happy to see our turn down service came with dried mangoes. 10/10 would book again.

I stayed here twice in April & May 2023 and was consistently impressed with the staff & the property. The staff was very friendly, helpful, accommodating and very courteous. The deluxe room had a great view, was large, clean, modern and very comfortable all around. The buffet breakfast was excellent with good selection of Western and Pilipino dishes. And the table service was excellent—shout out to Ariel and staff for a very attentive service! I was also pleasantly surprised at the quality & selection of drink’s & pastries at the Cafe also punctuated by excellent service. The property has 3 great pools, a small private beach , picnic area & fitness center. For me the only service missing is the food room service but it’s a minor item for what I needed. The location is an about 30 min from Mactan airport in a secluded gated area. Getting here was through local neighborhood and inconvenient from other restaurants & services so you’re pretty much will be staying on the property unless you want to go out for a long drive. I paid 650 pesos for a Grab ride around noon time from IT park to Reef. I have been to many 5 star Western style resort hotels in US, Europe & Asia and Reef compares well especially if you can book a discounted room for less than $150 USD. Overall, I highly recommend the Reef Island Resort hotel and will return again when I’m in the area. Definitely a good value for the money and excellent staff.

With a stay at One Pacific Residences in Lapu-Lapu, you'll be within a 10-minute walk of Mactan Shrine and Magellan Monument. This condo is 9 mi (14.5 km) from SM City Cebu and 10.8 mi (17.4 km) from Waterfront Cebu City Casino.Spend the day on the private beach or dip into one of the 3 outdoor swimming pools.A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 6 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and rice cookers, and housekeeping is provided on request.