Best Hotels in Lembang, Indonesia

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

Hotel was cosy and clean. Minor wear and tears in the bathroom as it's an old hotel. It has a mini zoo for kids. Swimming pool is rather small, can get quite packed over the weekends. Service was good, iron and hair dryer are avIlable upon request. Breakfast buffet consisted of mainly traditional Indonesian food. Good spread of choices.

Location is great just in the heart of Lembang and easy to locate with google maps. Not in main street so the hustle and bustle of traffic will not disturb you. The property is like a big modern house. Looks new and properly maintained. Car and motor parkings are available for free. They even give 15 mins free use of motorcycle. We are a family of 7 so we rented a deluxe triplet and a deluxe with extra bed requested when checked in. Both rooms are on 2nd floor, really nice, exactly as their photos. Clean, comfortable, big enough. Our rooms don't have AC but Lembang is cold enough, no need AC. Cable tv has most international channels we need. They don't provide breakfast but instant cereals, instant noodles and bottled water are provided for free. On 1st floor you can use their pantry. The deluxe room's bathroom is very small but the deluxe triplet's have bigger and nicer bathroom. Hot water works just perfect. Just a small detail but quite important - no clothes hanger in bathroom, made us difficult to change after shower. I personally don't like the furry blanket as it made me itchy. Last but not least, the staff are polite and helpful. We really enjoy our stay and will definitely come back!

We're so satisfied with the hotel and the staff service .never regret to choose this hotel to stay for our holiday .the staff was very kind and friendly to us. The hotel is so clean. A The ambience of this hotel made me feel like that we're so far away from the city. The hotel provide a nice pool in the middle of the building. The one thing that make us so happy is the design of the room and also the hotel look is very beautiful and traditional .we love it so much.one advice from us. As the design of the hot is very traditional ,and the traditional feel will be more better is the hotel can provide at least a speaker with the traditional music along the corridor atleast. So far . This hotel is the best. I will come back for sure.

local hotel in lembang area, the quality of room are of what expected for its cheap price, which is reasonable. the double bed became three single beds combined. location is good for the nearby crater and tea fields. staff were friendly and were kind to help. is an okay choice for a night’s short stay in lembang!

As a non smoker, I don't get why there's still a chain hotel who provide smoking floor to their guests. And the floor are full carpets, so it accentuated the smell even more. It was bad. I went with a friend, he's also a smoker but he can't stand the room's smell. He asked to move and got a non-smoking room. But, the receptionist told me that they were running out, they offered to ozone the room, which unfortunately didn't help. Fortunately it was only one night, I won't be back for sure. Fortunately, the breakfast buffet was pretty good, shower experience was also good.

I had an incredible experience at Swiss-Belresort Dago Heritage! 🌟 I'm so glad to that Kiki, Santika, the concierge, and the restaurant staff made your stay truly exceptional. From the moment I arrived, they provided a warm and friendly welcome that made you feel right at home. Throughout my time there, their attentiveness and dedication to providing top-notch service were truly remarkable. Whether it was assisting with our requests, offering helpful recommendations, or ensuring that your dining experience was absolutely delightful, they went above and beyond to make your stay memorable. The restaurant team's culinary skills and the delicious dishes they served must have been a highlight of your visit. It's no wonder you consider them a 5-star hotel! 🌟 They definitely deserve all the praise for their outstanding service. Cherish those wonderful memories of your stay at Swiss-Belresort Dago Heritage! 💖🏨

Pretty european style hotel but i don't really like the bathroom and the room size is pretty small and less-european like unlike its outer part.

This hotel has the youngsters vibe, modern and industrial interior. Breakfast spread was excellent, love the nasi goreng bali. Location is ideal, near malls and not too busy street. Only issue was there was an unpleasant smell from the toilet pipes in the room. Perhaps the hotel can put in more air fresheners to musk the smell. Overall a good stay.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.