Kuanshang Hotel

Very, very satisfied, the service was so good that we were embarrassed to ask for it. We arrived in Lijiang at 10 o'clock that night. Before the car arrived, the girl at the front desk was already waiting for us with a luggage cart. Then we followed the crisp bell all the way to the hotel, where a hearty and down-to-earth Yunnan ham hot pot meal was already waiting for us. . Incredibly delicious. All in all, I will come again and will definitely recommend it to my friends.

The environment is very good. The lady helped us upgrade the room type for free. The children had a lot of fun. The hotel is located on the edge of the ancient city, quiet in the bustling city. The breakfast is also good. The only drawback is that the faucet must be turned on very high to get hot water.

The environment is first-class, the details are also very well done, the snacks and fruits sent are too much to eat, it is a very warm homestay, I can't help but give a good review

Kuanshang is the most comfortable and satisfying hotel I have ever stayed in Yunnan. The design is of good taste, and the service is five-star first-class. The 24-hour online service is responsive to all requests. I can't say enough good things about it. The hotel has complete facilities and many thoughtful items. The afternoon tea is exquisite and delicious, with a professional standard. The breakfast is also of a very high standard and is better than the food in many restaurants outside. The hotel also thoughtfully prepared a birthday cake!

The location of the hotel is very good, close to the south gate of the ancient city, convenient for travel, quiet at night, all the staff are very polite and considerate, speak in a gentle voice, set up a WeChat service group for guests, if there is any need, the staff will respond immediately. Turn down service is particularly good. One day it rained in the ancient city and it was a bit cold. When I came back at night, I found that the room was very warm. The staff had turned on the heater in the room early. I was also impressed by the hygiene. Because I have a little cleanliness and I am traveling with a baby, I have high requirements for hygiene conditions. The bedding and indoor environment are very clean. The afternoon tea and the welcoming glutinous rice tea are also very good. The baby likes it very much. The hotel's breakfast dishes are fresh, distinctive and appetizing. The peach moisturizing cleansing powder for cleansing at night is very useful. The laundry service is also good. The staff is very attentive and will ask about various washing requirements. When traveling during the day, the clothes are clean and put in the laundry bag at night, which saves a lot of trouble. The hotel also upgraded the suite for free when I brought the baby with me during the trip. Thank you 🙏

The public area is well decorated. The room on the first floor is a bit smelly. There is no bathtub. The toilet has stains that cannot be brushed off. The breakfast is good. Semi-self-service. The guy who helps with the luggage is very good. There are straw hats and straw bags in the closet that can be borrowed. Afternoon tea is provided, etc.

This is my third time in Lijiang. I feel the good environment and service when staying at Kuan Shang. The brunch is rich and delicious. The service team is also quick to answer questions. The room is clean and I can feel their care in some small details. It's great👍

If I could only recommend one hotel in Lijiang, I would definitely recommend Kuanshang. I didn't expect the experience to be that good. Thank you very much for upgrading my room. From check-in to check-out, I felt meticulously taken care of. The simple and elegant architecture really makes me nostalgic everywhere, no matter how I take pictures, it looks like a painting. At that time, I decided to stay in Kuanshang because I saw that the breakfast was very rich, but I didn't expect that the actual stay was much better than I imagined. I will definitely stay in Kuanshang again next time I come!

The environment is great. I am traveling alone or with my children. The room is very clean. The service attitude of the hotel staff is very good and considerate. They can meet all basic needs. I will choose this store next time I come to Lijiang Old Town.