Hotels near Twin Towers in Lisbon

AC not working properly, no food in room, no mini bar, uncomfortable, old property needind minor renovation, many things not working such as shower head, sink not draining enough, sometimes not cleaned well. ceiling damage and micro pieces falling in bathroom AC filter dirty, walls in cupboard, could hear the couple next door having sex every time. head manager of the hotel not listening and almost rude. asked him to fix the VMC, there was too much humidity to which he replied that he is not god. I told him that if he cannot make a VMC changed I do not know how he is a manager. no discount nothing for the hassle it has been there. changed room once to have even more issues. did not seem double windowed either we could hear the street. barman when I asked him what he has aside of drinks, his reply was so low lever: What do you think I can have? it is a bar. when I explained that he might have offered snacks or small food, he did not understand. it is a very low level hotel for a high price. I will never recommend that place and I will even spend some time to damage their online reputation.

The location of this hotel is far from historic center but 10 minutes walking to the nearest Alameda metro, but first the walking distance to the Alameda metro station is not to closed. Then get off in Rossio metro station and walk in historic center. Then going back the same and going up the hill is not easy as they say. The hotel cleaning was fine. The staff too. Breakfast so so, not for the price of 9 euros p/p. Now the noise from next door rooms was horrible, no respect to anyone and beds not as comfortable. The are does not look to safe, but is ok. Just be early at the hotel.

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

As it is said in the other comments, the rooms are very badly soundproofed... We were given a room on the street side, with a window that did not close properly, and as a result we slept very badly! We decided to leave after the first night, as there was only one room left that we did not want. After having had the MANAGER on the phone, we were told that we would be reimbursed (over 200€). Strangely my card was not working for the refund, ok, and that it was not possible in cash. We were then told that we would receive a transfer within 1 to 2 weeks... I have been waiting for 2 MONTHS! I have had no answer to my emails and on the phone, I'm clearly being pushed around. It's unacceptable, I work at the reception of a hotel in France, we refund our customers! ESPECIALLY when they promise us!!!!!! It's not only unprofessional but also dishonest. Comme il est dit dans les autres commentaires, les chambres sont très mal insonorisées.... On nous a donné une chambre côté rue, avec une fenêtre qui ne fermait pas bien, et du coup nous avons très mal dormi ! Nous avons décidé de partir après la première nuit, car il ne restait qu'une chambre dont nous ne voulions pas. Après avoir eu le DIRECTEUR au téléphone, on nous a dit que nous serions remboursés (plus de 200€). Bizarrement ma carte ne fonctionnait pas pour le remboursement, ok, et que ce n'était pas possible en liquide. On nous a ensuite dit que nous recevrions un virement sous 1 à 2 semaines.... Cela fait 2 MOIS que j'attends ! Je n'ai eu aucune réponse à mes emails et au téléphone, on me balade. C'est inacceptable, je travaille à la réception d'un hôtel en France, nous remboursons nos clients ! EN PARTICULIER quand on leur promet !!!!!! C'est non seulement non professionnel mais aussi malhonnête.

I agree with the previous review, Hotel is hard to review, as some things were good and some things not. Location is good, near a metro station, across from the Gulbeckian grounds. There are nearby restaurants. There is an 8 floor mall a short walk away. If you see the Starbucks and big Tesla sign you are in right place. There is a grocery store near mall, called Lidl. A bit more economical than the grocery store within the mall. Most of this we figured out in our own as front desk staff seemed confused where we could get a bottle of wine, or American style coffee. Breakfast was good. Room was clean for most part, floors could use attention. The bathroom is very small and no place to put a shampoo or a bar of soap except the floor of the shower. minimal electrical outlets. Beds are hard, difficult to get comfortable. Our biggest concern was what appeared to be mold on the wall and ceiling by the window. I’m not sure if it was mold but face value that’s what it looked like. We did bring this to the attention of the front desk but it wasn’t addressed while we were there that we are aware of. We stayed for 3 days and we were not in the hotel very much, leaving early in the morning and coming back late at night. Therefore we chose to ignore to make the best of our time. Don’t know if I'd stay there again.

My recent stay at the VIP Executive Zurique Hotel was acceptable. This hotel has so much potential, and some more attention in a few areas would go a long way in transforming this property to one of a higher quality. The service was excellent. Employees were all compassionate and professional. In addition, the food offered in the hotel’s restaurant was of high quality. Prices at the property were fair. From a value point of view, I expected a bit more. I paid €439 for my eight-day stay. In addition, dinner was expensive and extremely limited. More specifically, in terms of amenities, the hotel boasts a beautiful outdoor pool area. Unfortunately, it was often overcrowded and littered with garbage. More attention to detail would remedy these issues. Wifi was available, but weak in certain parts of the hotel. A bar is located in the lobby, but opens late and closes early in the evening, making it inaccessible. The gym was closed during my time here. That was also unfortunate, as images and descriptions on websites were misleading. I stayed in an Executive Single Room during my week here. The room itself was contemporary and updated, however, housekeeping was inconsistent. Some days, my room was cleaned impeccably, others, housekeeping was abysmal or nonexistent. Towels oftentimes had rips or stains on them. The curtains had small rips and were stained. In addition, one of the blankets was stained. The provided toiletries were good. The bed itself was comfortable, but the pillows were very poor quality. The hotel did not specially publicize a smoking policy. Oftentimes, the corridors reeked of smoke. Cigarettes littered the pool deck and common areas in the hotel. Staff worked hard to keep surfaces in the lobby disinfected, however, their efforts were undermined by thousands of guests utilizing these areas. I do believe the hotel is understaffed. The hotel would benefit from having maintenance and housekeeping readily available and on call for assistance. When I necessitated maintenance, I was told I would have to wait for the following morning when the technician would be available. While the rooms were updated and contemporary, the bathrooms were rundown. The hotel shows it’s apparent age on the exterior, and in the elevators. Some surfaces were cracked and not functional. I experienced difficulties in the elevators. They stopped working at times, leaving me stuck. Again, better maintenance would remedy these concerns. The location of the hotel is a positive. It is surrounded by transit options that provide direct links to cities all across the country. This is ideal for all visitors. Overall, the hotel served it’s purpose. I do believe the hotel is ill equipped to handle the high volume of guests that stay here. Housekeeping is marginal, and must be improved. Maintenance needs to pay closer attention to the aging property. Finally, security here is lacking. I have some concerns as it pertains to safety. Front desk staff has no control over people

Receptionist staff with high professionalism, sympathy and dedication. The way employees are recognized improves the organisational climate, increases the well-being of professionals and helps the company to achieve higher levels of entrepreneurial competitiveness.

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

Definitely worth the money! Although the studio is not located in the city center, you can easily reach most of the famous sightseeing either by foot or by public transport or Bolt/Uber/taxi. The service is great, and the facilities are amazing! There is a museum close by which is about puppets, and I enjoyed it a lot. There is also a small restaurant nearby called El rey d Carlos, if you stay here please do try the octopus rice (which is only €9) and the dessert there, you won't regret it!

Works are very comfortable and very well equipped. The cleaning was perfect. wide bathroom. Located in a quiet area, very close to the metro and a short distance from the historic center and the Prince Real. The check-in and check-out process is very simple. The service team facilitated the change of payment form before my arrival and always answered my questions, even when I warned you would be out of the date combined with a problem in the flight. The only negative point to be highlighted is the space of the kitchen pier, because the above boxes are a little low and therefore the position of using the pier is slightly uncomfortable. But as use is point - even the apartment has a washing machine, but we find it excessive to use because we don't get sweating a canvas in quantity that justifies use - it's nothing to catch the stay.