Hotels near Reuss in Lucerne

The Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.

I was really excited to start travelling after 2 years hiatus. I chose Switzerland as I had already made plans for the a 3 weeks trip in May 2020. I had to cancel it due to the COVID-19 pandemic. I picked Alpina Hotel in Luzerne due to its great loation and affordability. It is near many eateries and other attractions. I booked 2 rooms; 338 and 339. We get to enjoy the street view and marvelled at the beautiful building opposite our rooms. I noticed that the opposite building was built in 1537 [ need to confirm this ]. The street was generally quiet except in the mornings when rubbish trucks cleared did their cleaning. The room has simple layout and mine has 2 sinks in the living area. The bed and pillows area are comfortable. The bathroom is small but all items worked well. I did not see any staff at Alpina as most of them were based at the nearby sister hotel, The Monopol, which is located about 20m away. Checking in was fast and easy and it was done at Monopol. I was grateful for all the guidance and assistance provided by the receptionist. Alpina hotel is located about 110m away from Luzerne Train Station and it was relatively easy to find. My room ; 339 is bigger than 338. All in all, I had a really great experience staying in this hotel.

This hotel is conveniently located within walking distance from the station, although it may be more convenient to take a bus if you have luggage. The breakfast provided was sufficient, and the room, while small, was clean and offered at an affordable price.

The breakfast is in place, and everything should be there. It's definitely good to be full. The scenery is really beautiful. Excellent value for money. A 50-year old store that has been passed down by the family for generations, it is warm and comfortable. It's 16 degrees cool in the mountains. The dinner was especially good and the price was very reasonable, which overturned my impression of Switzerland being stupid and expensive. The facilities are a bit old, but they are well maintained, and there is a little noise when walking on the real wooden floor. There is a parking lot, so parking is very convenient.

I am very satisfied with my stay in Ibis Kriens! • Friendly staff • Clean room, Clean hotel facility • Dogs friendly • Quiet • good price ratio • No problems Very recommendable! In general I find the Ibis Hotel very recommended!

The hotel is 15 to 20 minutes walk from the train station, navigate past, very easy to find, the hotel is not big, clean, can store luggage, the single room is a little small, others can be, just in the business center, shopping and eating is very convenient, it is worth staying. The hotel is not good for an extra bed and there should be no parking.

Sehr freundliches Personal - das Hotel ist sehr zu empfehlen. Saubere gut eingerichtete geräumige Zimmer. Die Größe der Zimmer ist auch gut. Die Schlafqualität ist auch hervorragend. Also ich war, bis auf die Lage (die nicht veränderbar ist) rundum zufrieden!

We were allowed to spend a night in the youth hostel with my class as a start in our competition. Breakfast was very praised by everyone and the rooms offered everything we needed. Thank you again very much for flexibility and spontaneity.

It was only 15 mins walk to Lucern train station and a lot of shops, restaurant and supermarket near the hotel. It was very convenient for a family with kids. It also had kitchen and we could cook for myself instead of eat outside ( The price for eating outside in swiss was very expensive). However, the entrance door was always closed when we came at night .It could not be opened with my room card. Luckily, I encounted another guest and he asked his partners to open the rntrance door. Otherwise, I and my family might need to sleep on the street at night. Please improve your system.

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.