numa Hotels in Madrid

We had a very pleasant stay at Numa Madrid Luna. We stayed in two different rooms: the first was quite small, but cozy and comfortable for a short stay in central Madrid. We especially loved the second room with a balcony – it was very nice, bright, and had the atmosphere of a true Spanish city. 🫶 We'd especially like to thank the hotel team for their early check-in – after our long journey, it was invaluable and made our stay much more comfortable. The location is also excellent: everything is close by, making it easy to explore the city and enjoy Madrid. Thank you for the warm welcome!

Pensé que hacían mas camas de la habitación

The location is super convenient, just a two-minute walk from the subway exit, and the building itself is quite new. The biggest issue was the lack of hot water for showering at night – only cold water. This might be okay in the summer, but it's completely unacceptable in winter. When I tried calling for assistance, I only got an AI response. I spent an hour texting back and forth trying to sort it out. Most of the staff only spoke Spanish, making communication difficult for non-Spanish speakers. Also, the TV in the room had no remote control, so there was no way to watch anything. The safe was also broken and unusable, which made it hard to reach customer service.

The location was good, and there was a supermarket nearby, which was very convenient. The room was clean and comfortable, and having laundry facilities was a big plus.

Good location and the amenities are well equipped. The kitchen is well equipped with cooking pots, plates and utensil. There is also coffee machine. Also very clean apartment. I also liked that they provide iron in the closet. Only downside is the bathroom has smell from the drain.

It had a small fridge, a private bathroom, free lockers, self check in, walking distance to supermarkets, an electric stove, clean towels, a/c, great blackout blinds. there was an issue with the trash I reported it and two days later they were able to fix it