Madrid Hotels with Airport Shuttle

"We had a mixed experience staying here. On the positive side, the hostel was clean and in a really convenient location, which we appreciated. However, there were a few issues that made our stay quite uncomfortable. Our room didn’t have a proper window, which made it feel very stuffy and poorly ventilated, and unfortunately it triggered our allergies, which we mentioned to the receptionist. The bed was also quite stiff, and the pillows were very thin—we had to fold and stack them just to be comfortable. Noise was another challenge. The neighbouring room seemed to be having a party at around 3am, with very loud music and audible conversations,  which made it difficult to sleep. The staff were polite and friendly, but we didn’t feel we received much practical help when we raised our concerns. We tried to cancel the remainder of our stay due to these issues, but were advised to go through the booking platform. We did this but our request ended up pending for some time as the ”hotel was being contacted” and was eventually declined, which was frustrating. In the end, we decided to check out earlier than planned and book alternative accommodation. Overall, while the cleanliness and location were great, the lack of ventilation, comfort, and noise control made it hard for us to fully enjoy our stay—especially as we were there for our honeymoon."