Fersal Hotel Neptune Makati Reviews
Fersal Hotel Neptune Makati
107 Neptune, Makati, PhilippinesView Hotel Details
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Fersal Hotel Neptune Makati Guest Reviews
3.8/5
Good
31 review
Verified reviewsLocation4.0
Amenities3.4
Service3.8
Cleanliness3.8
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All Reviews(31)
Positive reviews(26)
Reviews with photos/video(4)
Negative reviews(5)
Guest User
Deluxe Room
Stayed in Apr 2024
Business travellers
1 review
Outstanding
Posted on May 17, 2024
Nice and friendly worker and the front desk . I loved them to accommodate customer very comfortable and convenient for any place . Thank you guys I'll be see you again soon .
Response from Property: We're thrilled to hear that you had such a positive experience with our friendly and accommodating front desk staff. Providing comfort and convenience to our guests is always our top priority, and we're delighted that you felt well taken care of during your stay. Thank you for your kind words, and we can't wait to welcome you back again soon!
Alden D
Deluxe Room
Stayed in Apr 2024
Business travellers
36 review
Posted on Apr 11, 2024
Picture reflects opposite of current cindition if the hotel, Shower drainage is clog, ac not cool enough for entire room. Ekevator broke down.
I dont know your comoany rated the hotel that high.
Response from Property: We apologize for any inconvenience. We'll address your concerns promptly. We promise to provide better service in your next visit.
Dan SEA
Deluxe Room
Stayed in May 2023
Business travellers
115 review
Posted on May 29, 2023
Price point is accurate. Good to stay for a night before you head back to the airport. Location is walking distance to the Makati night spots.
Response from Property: We're delighted you enjoyed our location and facilities! We can't wait to welcome you back soon!"
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travellers
3 review
Posted on Apr 13, 2024
Budget friendly
Response from Property: We appreciate your feedback and are delighted you enjoyed your time here. Hope that we could accommodate you in the future again. Thank you!
AHMED ALDOSSARY
Deluxe Room
Stayed in Feb 2024
Solo travellers
8 review
Very Good
Posted on Feb 11, 2024
Nice , like it
Response from Property: We appreciate your feedback and are glad you enjoyed your time with us. We can't wait to welcome you back as our guest soon!
kay baccay
Deluxe Room
Stayed in Mar 2024
Solo travellers
7 review
Outstanding
Posted on Mar 14, 2024
Awesome trip
Response from Property: Thanks for letting us know about your stay! We're pleased you had a great time. We hope to accommodate you again in the future and give you excellent service.
Anonymous User
Stayed in Nov 2022
Business travellers
16 review
Posted on Feb 3, 2023
Close to businesses and malls. I like that there is a 7 eleven in the GF
Response from Property: We are glad that you liked our location and place. We can't wait to welcome you back as our guest soon!
pippo0606
Deluxe Room
Stayed in Apr 2024
Couples
101 review
Outstanding
Posted on Apr 11, 2024
Nice giid
Response from Property: Thank you for your kind words! We're pleased you had a comfortable stay. We look forward to seeing you again and having you as our guest soon.
Millicent
Stayed in Mar 2022
Family
1 review
Great
Posted on Apr 11, 2022
Staffs were polite and helpful. Location was very accesible.
Response from Property: Thank you for your kind words! Our staff strives to make every guest feel valued. We can't wait to welcome you back soon!
Guest User
Deluxe Room
Stayed in Mar 2024
Friends
30 review
Very Good
Posted on Mar 23, 2024
Breakfast is not a buffet, it is Filipino breakfast delivered to the room. Very close to century city mall, there is a 7-11 next door.
Original TextTranslated by Google
Response from Property: We are glad that you liked our location and place. We can't wait to welcome you back as our guest soon!
kpooowjjjjee
Deluxe Room
Stayed in May 2023
Business travellers
3 review
Very Good
Posted on May 16, 2023
The location is the best
7-Eleven next door.
You can also get cash from 7-Eleven ATM machines.
There is also Assi Mart (Korean mart) next to it.
It's very convenient.
It’s a strategic point in Makati, so it’s great for getting around.^^-
The facilities aren't bad either.
There is a water purifier in each hallway, so
You can drink water from a kettle.
There's coffee too.
Original TextTranslated by Google
Response from Property: Thanks for sharing your experience! We're happy you had a memorable stay. We look forward to seeing you again and having you as our guest soon.
Guest User
Deluxe Room
Stayed in Apr 2024
Couples
7 review
Outstanding
Posted on May 10, 2024
Clean and tidy. Very good.
Original TextTranslated by Google
Response from Property: We're happy to hear you enjoyed your stay in our hotel. We hope to accommodate you again in the future and give you excellent service. Thank you!
Yun5201
Premium Deluxe Room
Stayed in Jun 2022
Other
23 review
Outstanding
Posted on Jul 2, 2022
Hotel front desk and security are very good
Original TextTranslated by Google
Response from Property: We're so glad you enjoyed the hospitality of our staff! Your feedback means a lot to us. We can't wait to welcome you back as our guest soon.
RUBEN II
Stayed in Feb 2024
Couples
Very Good
Posted on Feb 24, 2024
Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Larry
Stayed in Jan 2024
Family
Outstanding
Posted on Jan 29, 2024
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
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