"The service is normal in general, with exceptions, such as excellent valet parking (they charge you extra for this service, $100 a day), but the one who prepares the omelettes is bad. The food is good, at least what I chose, the zarandeado was exquisite. The pool is generic, not the best. I think the internet is good.
The worst are the rooms, mattresses in terrible condition, and rusty hotel accessories.
They have sales agents to sell you hotel nights, ignore them, this is in very bad taste, they trick you into giving you 3 nights as a gift, which is a farce, they are just trying to sell you."
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"The hotel is located in the heart of the old town, a 30-minute drive from the airport. 5-10 minutes walk to the beach, beautiful scenery. The restaurant buffet on the first floor of the hotel is very good, Mexican style, 180 pesos / person, RMB 66 / person, service is very good! There are various restaurants around the hotel, and the building is very beautiful, completely Spanish style. Artist performances in the small square near Sunday, the standard is extremely high!"
"The hotel is very basic and the room is a little small but breakfast is rich and very well varied. It is the first Ibis that has very good variety in breakfast, is very complete. The truth was taken out a 10 with breakfast"
"The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good,
The hotel is very comfortable and the staff are very friendly and careful."
"Excellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job."
"Muy buena atención por parte del personal, cama cómoda y todo en la habitación se encontraba en óptimas condiciones. El único detalle es el estacionamiento, es recomendable dejar el carro en la calle y no tener que estar utilizando el servicio de valet parking, para evitar el estar tanto tiempo esperando."
"Mis felicitaciones para todo el personal, nos sentimos como en casa, llegamos el dia que cumple mi esposa y decoraron la habitación, se les agradece el detallazo!
La atención del restaurante súper bien, su bufet muy rico.
Todo estuvo excelente
A todo el equipo de Park Inn Radisson los felicito.
Muchas gracias por sus atenciones."
Discover our curated selection of premium hotels in Mazatlan for your next stay
No.
1
9.0/10
100 review
Pueblo Bonito Mazatlan Resort
Hotel near Mazatlan
"Good Location"
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No.
2
8.8/10
104 review
Pueblo Bonito Emerald Bay Resort & Spa
Hotel near Mazatlan
"Good Location"
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No.
3
8.2/10
99 review
Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive
Hotel near Mazatlan
"Good Location"
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Latest Reviews for Mazatlan hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
8.9/10
Very Good
GGuest UserThe room is very good, each room is invincible sea view, breakfast is good, there are many good restaurants around. There is a good beach. Most staff communicate in English.
GGuest UserAt our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
MMANJARREZI really enjoyed my stay at this hotel, the facilities were super clean and all the furniture was new.
Food and the buffet service was great too.
I’m definitely staying again here
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
JJenelle.MThe pool was packed with children.
The pigeons were everywhere and made it almost impossible to enjoy the food.
The food was mediocre.
The long was extremely clean, but the pool area was gross.
Overall wouldn’t go back again:(
GGuest UserHotel limpio, bonito, junto a la playa, buen servicio, agua caliente baño y camas comodas, las almohadas un poco duras, desayuno que incluyó mi reserva no fue tan bueno, es mejor comer fuera si quieres algo especial, pero para algo simple y ahorrar esta bien. Tiene alberca y spa, cerca del acuario y personal super amable y eficiente.
GGuest UserVery basic, but appropriate and expected for the price. The extra, unexpected bonus was the thoughtfulness and kindness of the very young lady on Reception during day-times. She lifted the experience from ”ordinary” to ”special”.
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How much does a hotel cost in Mazatlan?
Average hotel prices in Mazatlan based on Trip.com: HK$1,226 on weekdays and HK$1,461 on weekends (Friday–Saturday).