43 Reviews
Hotel de la Ville Monza - Small Luxury Hotels of the World
Monza|2.85km from Autodromo Nazionale Monza
This was a treat for myself, husband and mother a revisit after 20 years however it was an underwhelming stay unfortunately. The room we had a deluxe double was blah, no usable mirror in bedroom which was a pain, not sure about why that would be in a 4 star hotel. There is no tea or coffee in the room and I did message the hotel in Italian to double check on this and was told I could buy a coffee, however the room next to us had a tray with a kettle and tea for the room so this obviously was an option for some guests! Service at breakfast which costs 35 Euros was poor, children running around unattended, people smoking and the first day no indoor table for us, totally obnoxious with wasps, flies and smokers. The food provided was barely acceptable by today’s standards and the hot breakfast was cold every day. Really not good enough again for a luxury hotel. One evening we decided to have a nightcap this was an exercise in frustration, no service my husband had to go and ask for a menu then no one came to take an order so he had to go inside again to find a waiter. Everyone around us had nibbles with their drinks but yet again not served for us, our Italian friends could not believe our issues with this hotel as it is well known for hosting the formula one. The hotel actually lost out on business as we were planning on eating at the hotel for dinners but changed our plans and took our money into town where it would be appreciated instead. Maybe it’s foreigners they don’t like but my husband speaks perfect Italian so we have never experienced this in the past. I would not stay here again myself and would not recommend it which is a shame as 20 years ago this was a beautiful experience for all of us and my children.
Very Good
48 Reviews