Park Hyatt Milan

This was the last hotel of our honeymoon. It was a beautiful hotel, in a prime location, that was enhanced by the personable staff. Prior to our stay we sent messages to the hotel to inform them of the occasion and we truly appreciated their quick responses in preparing us for our stay. From Guilherme informing us that the hotel was doing some suite renovations to Laetitia stepping in in his absence to ensure that we had a great stay before we arrived. It was truly appreciated. We were checked-in by Maria and she acknowledged my hotel status. I could tell that this staff was going to exemplify the standard that I've come to appreciate from Park Hyatt properties and was not disappointed. This property is centrally located in Milan and within steps of Galleria Vittorio Emanuele II and the Duomo. The area exudes luxury, business, and cosmopolitan commerce. We enjoyed the proximity to the Duomo because on one day that we had a tour break our group took lunch by the Duomo and my wife and I were able to recharge in our room. Laetitia from the Guest Experience team was very welcoming, and it was nice to put a face to the name from the email. She explained the amenities of the hotel and gave us a brief tour prior to taking us to our room. The elegance of the hotel carries to the room and although it was not a suite the room was sweet. We loved the marble bathroom, the bathtub, bathtub and rain showers, and the high ceilings. We were sent a bottle of Prosecco, a note, and a sweet treat to celebrate the occasion of our stay. We slept well in the comfortable beds during out stay. The breakfast and dinner were delicious at La Cupola. The breakfast buffet was of high-quality food, and it was served from 7AM to 11AM daily. The natural light that of the glass dome gave the dining experience a unique charm. The service of the staff was top notch and very attentive. Although we didn't eat at their Pellico 3 Milano restaurant we were intrigued by the gastronomic fine dining option and would be interested in experiencing it for a future trip. On our last night we went to the Aqvam Spa and got massages from Jennifer and Alessandra. They were both great and the spa was very nice, relaxing, and we needed it after all of our escapades in Italy. Prior to our massages my wife and I relaxed in their jacuzzi until our appointment was ready. I went to their very nice gym earlier in the day and thoroughly enjoyed it. It was clean and most importantly for me, had high enough ceilings for me to jump rope. I'm very long-winded with this review and it's because we had such a wonderful time staying at the hotel and interacting with the staff. Nicola the Head Concierge and Ryoto were both very helpful and personable. When my wife and I needed suggestions or directions they provided us with great recommendations, and we enjoyed our conversations with them. There are countless examples of the staff being pleasant and leaving us with memories that I appreciate as I write this.

Easily the best hotel among the many 5-star hotels we stayed at during our Italy trip. Newly renovated suite is awesome and every staff we talked to is friendly and professional. Also great treatment to Hyatt Globalists! Will definitely be back!!!

Unmatched location and absolutely wonderful service. The aesthetic of the design is just beautiful and the service is great. Everyone is really helpful and especially the gentleman named Adolf from the in-room dining service team, he is the kindest and made my stay extra exceptional.

Everyone in the hotel was so professional and helpful - we enjoyed all the amenities. The location is perfect - best place to stay in Milan -the breakfast was the especially wonderful can’t find one thing to say except good things

Everythong is stunning, from the moment you check in till you check out, the service, the breakfast, the comfort of the bed, the artist decoration, the location to the best attractions, shops and restaurants. It deservea nothing but 5 stars

Excellent service and location. We were only there for one night and the experience was fantastic. Will definitely return next time in Milan