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Breakfast

Holiday Inn Express Naperville, an IHG Hotel
4.1/5108 Reviews

Holiday Inn Express Naperville, an IHG Hotel

Naperville|0.29km from Northern Illinois University - Naperville Campus

Latest booking 5 hrs ago

Travelers who stay here for the breakfasts, beware: weekly menus include breakfasts with no substantial animal protein (like bacon or sausage), so it will be a crapshoot as to what your breakfast will or will not include at this hotel. While the room was fine, the issue was the run-around I was given with breakfast. In 20-30 years I've stayed at Holiday Inn Express (for the breakfasts), this hotel provided no substantial (i.e., ”typical”) animal protein the Sunday morning I stayed there. When I asked the front desk about it, he had a litany of excuses and at least one outright lie (repeated by the General Manager, Jay): there *was* animal protein - it was in the little bits in the gravy, they can't provide for *special diets* (huh ?!), ”you're the only one who has complained”, they don't determine the menus - IHG provides the menus, etc. Others in the breakfast room were surprised as well (whether they actually talked to the front desk or not is neither here nor there). Later I looked at the plaque on the wall and it is owned by Pramukh Hotels. I called IHG who confirmed that they (IHG) do *not* determine the menus - either the Pramukh Hotel owner or the hotel general manager does, so the front desk and the manager lied to me. I'm grateful that IHG refunded that night's points to me, but I will be making sure that I find out ahead of time if the hotel I want to make a reservation at is a Pramukh Hotel and avoid it.

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Top rated hotels in Naperville

Searching for hotels near Northern Illinois University - Naperville Campus? Compare room rates and reviews to find your ideal stay.
Holiday Inn Express Naperville, an IHG Hotel
4.1/5108 Reviews
Travelers who stay here for the breakfasts, beware: weekly menus include breakfasts with no substantial animal protein (like bacon or sausage), so it will be a crapshoot as to what your breakfast will or will not include at this hotel. While the room was fine, the issue was the run-around I was given with breakfast. In 20-30 years I've stayed at Holiday Inn Express (for the breakfasts), this hotel provided no substantial (i.e., ”typical”) animal protein the Sunday morning I stayed there. When I asked the front desk about it, he had a litany of excuses and at least one outright lie (repeated by the General Manager, Jay): there *was* animal protein - it was in the little bits in the gravy, they can't provide for *special diets* (huh ?!), ”you're the only one who has complained”, they don't determine the menus - IHG provides the menus, etc. Others in the breakfast room were surprised as well (whether they actually talked to the front desk or not is neither here nor there). Later I looked at the plaque on the wall and it is owned by Pramukh Hotels. I called IHG who confirmed that they (IHG) do *not* determine the menus - either the Pramukh Hotel owner or the hotel general manager does, so the front desk and the manager lied to me. I'm grateful that IHG refunded that night's points to me, but I will be making sure that I find out ahead of time if the hotel I want to make a reservation at is a Pramukh Hotel and avoid it.
Extended Stay America Select Suites - Chicago - Naperville - East
2.8/540 Reviews
The staff and stay always great. Had to stay over a week. Very accommodating. Rooms were nice size. Coffee and breakfast bars to start your day. Great getaway with nice restaurants and convenient shopping literally less than 5 minutes away. Very understanding staff and everyone friendly and professional.
Best Western Naperville Inn
4/5109 Reviews
There are three Chinese restaurants next to the hotel. There are post offices and supermarkets nearby. They are all within walking distance. They are far from the airport and suitable for self-driving. This place is not far from Chicago, but it is safe.
Hampton Inn Chicago/Naperville Near Niu Conference Center
4.3/5100 Reviews
If you don’t want to stay in an expensive hotel in downtown Chicago and have a car, it’s a good choice. Standard 3-4 star facilities plus free breakfast are very cost-effective!
Sleep Inn
3.8/5102 Reviews
The hallway carpeting was atrociously filthy as were common area surfaces. Room television didn't work, Throughout the night rap music belted from car stereos as ultra-short staying guests came and left soon thereafter (if you get my gist). Painted surfaces looked like they had been painted with a rake. Unfinished drywall patching in the lobby and breakfast areas. Breakfast tables hadn't been cleaned and chair legs and seats are shabby. It seems every time I turned around I had to renew the WIfi lease. Trash bin outside the main entrance was peaked to overflowing. Pay a little more and forget about staying in this joint.
Embassy Suites by Hilton Chicago Naperville
4.1/5103 Reviews
I love this hotel. What makes this hotel fantastic is the employees. Sam at the front desk was extremely helpful, but actually everyone that works at the hotel is great. The breakfast is fantastic especially the eggs. I had an egg white omelette with a lot of fresh vegetables. The service was great also! The rooms are very nice and spacious.

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