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5 star

Times Square Edition New York
4.6/582 Reviews

Times Square Edition New York

Times Square New York|1.17km from Riverbank
The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

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Business travel

Holiday Inn Express New York City Chelsea, an IHG Hotel
3.9/5107 Reviews

Holiday Inn Express New York City Chelsea, an IHG Hotel

Chelsea New York|1.46km from Riverbank
Must talk about it. Hotel location, service and hygiene, not to mention, anyway, generally pass. The breakfast was really good, things were basically the same every day, and I was tired for six days. By the way, breakfast is free to eat, no matter your room rate includes breakfast, just go down to the first floor to eat, no one cares, no breakfast coupons. What I want to say this time is that the hotel's checkout will not be refunded if you charge more! It was a very irresponsible and unreasonable hotel. Later, under the coordination of Ctrip, a part was returned, and Ctrip helped me to pay the rest. Thanks for Ctrip's support! The hotel received $ 162.76, but in the end it charged me $ 413.41, more than $ 250! The pre-authorization at check-in was only $ 187.76, and the front desk had no objection to the pre-authorization account at check-out. The remaining part was charged without my knowledge after leaving. What is the difference between stealing and stealing? And they are all received by mistake, and some fees are repeatedly collected. Later, with the help and coordination of Ctrip, the hotel promised to refund some of the fees that were repeatedly charged, and the overcharge of the front desk staff caused by their own mistakes was 125 dollars, and it was not refundable! Totally rogue behavior! In the end, Ctrip advanced the 125 US dollars equivalent to RMB and returned it to me. Thanks again for Ctrip's support! Once again, please pay attention to the hotel bill when you check out, including after leaving. Here's the thing. When I checked in, a man at the front desk (later known as Richard) told me that if the twin room was a total of $ 25, I changed the twin bed. Credit card pre-authorization at check-in

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Breakfast

Holiday Inn Express Manhattan Midtown West New York
3.7/5118 Reviews

Holiday Inn Express Manhattan Midtown West New York

Midtown West New York|0.41km from Riverbank
Stayed in this IHG one night Sunday May 7th. Yes small bathrooms and small vanity but the breakfast and service was almost like a zombie apocalypse happened. We got down there way before breakfast ended and there was NOTHING left in terms of soemthing to drink. Name it, it was gone. No water, juice, milk. Oops the coffee machine to the left might have been working. My wife asked about it at front desk the lady cleaning up, but not really since all trash bins were overflowed, could not understand. I asked for a knife and finally when I acted it out did she get it. The frig, literally NOTHING IN IT. I have never seen that before at an IHG. No bagels, no muffins. When I got there there were 2 cinnamon rolls left, I got one of them. I took pics of the empty stuff, I took pics of the trash. This went off the rails when my wife asks for a muffin and tells of the situation and it's like come down sooner. Like what? No sorry? My wife was incensed. Then another lady, MUCH BETTER WITH hospitality skills, started passing out bottled water she got from storage for people. We got 2 of those. Yes there was PLENTY of eggs and sausage. That was literally it. I have never seen that before. Yes the bathroom vanity was small. The door kept opening even if you cracked it. The room was larger but built around the subway sound of the elevator shafts. The sound didn't bother us much but in am wow. Just a tough stay. The bed was nice. The room temp was easliy controlled. I am shocked at the disaster of the morning. Never seen that as Platinum member in almost 20 years of staying at IHG's. I feel I should write a letter to the hotel. The issue was just no way to fix anything. NO one was wow out of that, ok will get more. There was no one to really help anyone. I felt terrible for a set of parents with 2 kids. I was like not much around, try to get water. They had some sausage on a plate. There was a few slices of bread left as well. Stunningly bad. Happliy some guy came and braught my wife a frozen bagel we want to room and thawed with a hair-dryer. I took a pic of that too. We love IHG's over marriott but this was a fun on miss from what we saw at 910am on.

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Top rated hotels in New York

Searching for hotels near Riverbank? Compare room rates and reviews to find your ideal stay.
Arlo Midtown
4.5/5110 Reviews
Times Square
Very upscale and unique hotel located in New York. They have a scent which you will not want to leave, actually I purchased this scent from them.
Yotel New York Times Square
3.6/5125 Reviews
Times Square
The room is good but the space is kinda small. Location is perfect. The only complain is they didn't gave us back the deposit of $65 which was they told us it will be automatically get refunded after we checked out. But I realized after a month we checked the bill and it didn't showed any refund from them.
Little Manhattan Lodge
4.7/523 Reviews
Times Square
We were in New York for six days. The location is great! A metro station is close by (approx. 8 minutes on foot). Restaurants, bars and a Target are right around the corner. Everything is clean and everything you need is there… Towels, soap, shampoo etc. You could even do your laundry there. Great kitchen and a great lounge! We will be back definitely!
Ink48 Hotel
4/5112 Reviews
Midtown West
Very good hotel. I Was impressed by the service in the front desk and the cleaniness of the rooms. Definitely will go back. 5/5 keep going.
Holiday Inn Express Manhattan Midtown West New York
3.7/5118 Reviews
Midtown West
Stayed in this IHG one night Sunday May 7th. Yes small bathrooms and small vanity but the breakfast and service was almost like a zombie apocalypse happened. We got down there way before breakfast ended and there was NOTHING left in terms of soemthing to drink. Name it, it was gone. No water, juice, milk. Oops the coffee machine to the left might have been working. My wife asked about it at front desk the lady cleaning up, but not really since all trash bins were overflowed, could not understand. I asked for a knife and finally when I acted it out did she get it. The frig, literally NOTHING IN IT. I have never seen that before at an IHG. No bagels, no muffins. When I got there there were 2 cinnamon rolls left, I got one of them. I took pics of the empty stuff, I took pics of the trash. This went off the rails when my wife asks for a muffin and tells of the situation and it's like come down sooner. Like what? No sorry? My wife was incensed. Then another lady, MUCH BETTER WITH hospitality skills, started passing out bottled water she got from storage for people. We got 2 of those. Yes there was PLENTY of eggs and sausage. That was literally it. I have never seen that before. Yes the bathroom vanity was small. The door kept opening even if you cracked it. The room was larger but built around the subway sound of the elevator shafts. The sound didn't bother us much but in am wow. Just a tough stay. The bed was nice. The room temp was easliy controlled. I am shocked at the disaster of the morning. Never seen that as Platinum member in almost 20 years of staying at IHG's. I feel I should write a letter to the hotel. The issue was just no way to fix anything. NO one was wow out of that, ok will get more. There was no one to really help anyone. I felt terrible for a set of parents with 2 kids. I was like not much around, try to get water. They had some sausage on a plate. There was a few slices of bread left as well. Stunningly bad. Happliy some guy came and braught my wife a frozen bagel we want to room and thawed with a hair-dryer. I took a pic of that too. We love IHG's over marriott but this was a fun on miss from what we saw at 910am on.
Comfort Inn Manhattan - Midtown West
3.4/5105 Reviews
Midtown West
A typical American breakfast, you can have enough, the front desk is very good, and you can pick up hot water and coffee at any time. Although the surrounding environment is not prosperous, it is not far from the city center. Walk to Times Square for about 15-20 minutes and walk to Central Station for about 30-40 minutes.

Frequently Asked Questions

New York Travel Guide

Book hotels in New York via the Trip.com website or app, it's easy and hassle-free. Book your hotel on Trip.com for an amazing travel experience. While traveling to United States, New York is one of the most popular destinations. New York is a city with tons of tourist attractions. You'll never want to leave!

Newark Liberty International Airport is the primary airport in New York. Besides flying, taking a train to Grand Central Terminal is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 891 boutique hotels in New York. New York has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Ramada can choose a hotel under its name. Hotels under the Ramada brand are a good choice. A popular hotel in New York, Hotel Pennsylvania is also one of the highest rated. Many tourists also stay at Wyndham New Yorker Hotel.

In the city center of New York, you'll have easy access to One World Trade Center, Wall Street, Chinatown. If you want to spend a fun vacation with your family, locals recommend visiting Flushing Town Hall, New York Botanical Garden, Long Beach. The most famous attractions locally are Central Park, Empire State Building, Fifth Avenue. Upon departure, you can head to popular commercial areas like Madison Avenue, Baccarat, Downtown to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 37.56°F during the day, 30.09°F at night

• Summer: 63.91°F during the day, 56.43°F at night

• Autumn: 75.47°F during the day, 67.8°F at night

• Winter: 48.67°F during the day, 41.32°F at night

Average seasonal Rainfall

• Spring: 42.862206 cm

• Summer: 47.795273 cm

• Autumn: 49.397636 cm

• Winter: 45.69685 cm

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