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5 star

Baccarat Hotel New York
4.4/564 Reviews

Baccarat Hotel New York

Midtown West New York|0.31km from Saks Fifth Avenue
This week, I checked in at the Baccarat Hotel in New York, and the experience was really amazing. Various details fully reflect the comfort experience of the hotel. When you arrive at the hotel, someone will help you with your luggage, ask your name, and tell you to check in on the second floor of the hotel. - Then after arriving on the second floor, the little brothers and sisters who checked in are very good-looking, and then they will double check the room. At this time, you can wait in the lobby for a while (the lobby is really beautiful, full of crystal lights). The photo is really amazing. Absolute child. - I booked a standard room. The room is not big, but it is really beautiful. I like this style of room very much. You will be given chocolates when you check in, and each room has a rose, which is really nice to take pictures. American hotels rarely give slippers, but Baccarat gave them. Turn down at night, and will send macarons (the best macarons I have ever eaten that are not sweet and taste great). - The service is really at the ceiling level in the United States (it also competes with the top luxury hotels in China). Almost everyone of them will know your name and will serve you patiently. This one has passed most of the American luxury hotels. - The hotel is fully equipped with a swimming pool. The swimming pool is also the same style, simply, every part is beautiful. The location of the hotel is opposite to MoMA, which is really convenient if you are interested in MoMA. This is the only American hotel I've ever wanted to stay again, and the last time I had that desire was at The Middle House.
The St. Regis New York
4.5/576 Reviews

The St. Regis New York

Midtown New York|0.42km from Saks Fifth Avenue
Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c

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Top rated hotels in New York

Searching for hotels near Saks Fifth Avenue? Compare room rates and reviews to find your ideal stay.
Hilton Club the Central at 5th New York
4.5/5102 Reviews
Times Square
The location is good, within walking distance of Fifth Avenue, Times Square, and Rockefeller Plaza. The service is OK, you can text the front desk to deliver anything you need, but there is no daily cleaning service for stays under 5 nights. The room is comfortable and spacious.
The St. Regis New York
4.5/576 Reviews
Midtown
Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c
The Jewel Hotel, New York
4.3/5106 Reviews
Times Square
The hotel is in the city center, good location. It is convenient to go to various attractions in New York. But the facilities are a bit old. The bed is not very comfortable, too soft. It sunk in the middle.
Omni Berkshire Place
4.4/5103 Reviews
Midtown
We stayed in New York for 5 nights and 2 hotels. Compared to this one, it is a century-old brand in the United States. The service is super good, and the toiletries are good. When you check out, the things in the safety box are forgotten to take away. After you think about it, you can take it. ! That's great! 100 likes!
3 West Club
4.3/5101 Reviews
Times Square
The hotel was very clean and the service was good But the difficulty was that the door was badly built. The doors of the front door and the bathroom doors were difficult to unlock.
The Gotham Hotel
4.2/5100 Reviews
Times Square
Hotel location is excellent, very convenient for business travel, this price is good value for money, the waiter is warm, the first floor is the famous WOLFGANG'S steak restaurant, it is worth trying, the only regret is that there is no hot water bottle, there is no way to boil water .

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