New Hotels in Hanoi

"The hotel's location is convenient, making it easy to get to the main areas, and there are plenty of restaurants nearby. The front desk service was good, and the daily breakfast buffet was nice, with freshly made pho and omelets."

"A very pleasant hotel, clean and tidy. The bed was excellent with crisp white linens and comfortable pillows, and the air conditioning worked well. The hotel staff deserves special praise. They did everything possible to make our stay comfortable. They were polite, friendly, attentive, and ready to help at any moment with any issue. On the first night, it was quite noisy because of very loud karaoke singing in the building opposite. The hotel manager immediately offered us another room in case the music played all night, so we could move there at any time and spend the night. However, the music stopped at midnight, and we stayed in our original room. So, the staff's care and attentiveness towards guests are beyond praise. Well done! As for the location, it's very inconvenient. Cars are not allowed in this area. When we arrived from the airport, the driver struggled to get close to the hotel because car access to this street is restricted until evening. Only motorbikes and pedestrians are allowed. There are prohibition signs everywhere. So, be prepared to walk with your luggage. When we checked out at six in the morning, a car could already approach the hotel. This means car access is only open in the evenings after 9 pm and early mornings. And the hotel is not nearby, but a 15-minute walk from the lake. There's a charming rooftop pool and bar. The hotel offers breakfast, which includes noodle soup, a meat bun, coffee, tea, and a dessert. I would rate the breakfast a 3. It would be good to have a more diverse menu, perhaps with omelets, yogurts, and porridges. There are many street cafes, a shop, and tourist centers around the hotel. It's very noisy in the evenings. Another important point: there are two hotels with the same name. Once, a taxi took us to the other one, which is a 30-minute drive away. It would make sense for the owners to differentiate the name somehow to avoid confusion."

"The environment is great, breakfast is plentiful, and transportation is convenient. Overall, this hotel offers an excellent experience. The surrounding area is peaceful and comfortable, the breakfast spread is abundant and fresh, with satisfying flavors. The location is superb, making getting around incredibly convenient. It was a truly comfortable and pleasant stay."

"Room was a good size but it had moth cocoons on the wall and ceilings. Even after I told reception about it the cleaner only took off what she could reach and left the ceilings as is for the rest of the 3 night stay. Never got to use the pool through no fault of the hotel as it rained the entire 3 days non stop. The hotel es also tucked in an alley making walking difficult as I almost slipped 3 times."

"This apartment offers excellent value for money. It's located in an upscale community right in the city center, with fantastic amenities downstairs (pool, mall, and convenience store – everything you need!). The room was clean and comfortable, and the price was much more reasonable than hotels of a similar standard. Overall, I was very satisfied with my stay!"

"This is a franchise business hotel I've used frequently in Japan. Like its Japanese branches, it offers a variety of disposable amenities, but the public bath here is even bigger, and both the washing machines and dryers are free to use. There's also a drinking bar available at night. I plan to stay here again when I visit Hanoi."

"First trip to Vietnam! I stayed at this hotel for two nights. When choosing a hotel, there were three non-negotiables for me: 1. A clean room. 2. A good location. 3. A wide variety of delicious breakfast options. Initially, I was a bit apprehensive about booking because there were few reviews and not much information available. However, it turned out to be a great success! Not only were the room, bathtub, and vanity clean, but the lobby, hallways, and breakfast area were all spotless and pleasant. After a tiring day of walking, I felt instantly refreshed by the lovely scent and clean lobby upon entering the hotel. The plush carpet in the hallways was also easy on my feet. The firmness of the bed and the softness of the bedding allowed me to sleep soundly. The slightly deep bathtub and the area around the sink were also very convenient to use. Perhaps because it's a new hotel, there were USB charging ports available. I stayed at hotels in Hoi An and Da Nang afterwards, but this was the only one that had them. The location was also excellent. I could walk to Hoan Kiem Lake and Train Street, and there were many famous restaurants and cafes near the hotel. It was incredibly convenient to be able to quickly return to the hotel when tired, take a break, and then resume exploring, especially since it was the rainy season. The breakfast was fresh and had a rich variety. Even for us foodies, there was so much we wanted to eat that we couldn't finish it all. However, the most remarkable aspect was the exceptional hospitality of the staff. Every single person—from the front desk, breakfast staff, spa, and bellboys to the cleaning crew—would greet us with a smile when we passed by. Despite our limited English, they patiently used a translation app to answer our questions multiple times. On our first morning at breakfast, we were initially given a Chinese menu. While I was fumbling to translate it, a staff member noticed us, asked for our room number, and quickly brought us a Japanese menu. I was so impressed that they could tell our nationality just from the room number and genuinely understood who was staying in which room. During our stay, we didn't see any other Japanese guests. Most guests were Western, with about 30% being Asian. The quality of the guests was also high; the breakfast area was quiet, everyone was calm, and no one was loud or boisterous. Of course, we didn't hear any guest voices or noises late at night either. People would greet each other if they met in the elevator. Everything was flawless and stress-free. We were lucky to stay in this room at a very reasonable price, possibly due to an opening promotion. Although the prices are higher now, I would definitely want to stay here again."

"部屋が広く清潔で快適に過ごす事が出来ました。シャワー、トイレ等の設備が日本のTOTO製で使いやすく、ストレスなく過ごす事が出来ました👌ミニキッチンがとても便利でした"

"The room condition was great, and the facilities were clean and excellent. The staff were friendly, and while the breakfast selection wasn't huge, everything was delicious. The doormen, in particular, were incredibly kind. All three doormen I encountered during my two-night stay were friendly and wonderful. I highly recommend this hotel if you're staying near Ho Chi Minh's Mausoleum."

"No windows , Odorless The staff are warm and friendly. Breakfast is served on the top floor of another hotel across the street; the view is great. I checked in at 10 PM on the first night, but the front desk informed me that the air conditioning was broken, so they took me to another hotel across the street for my stay. When I returned to the hotel to check in, the staff member at the front desk helped me take my luggage upstairs. As shown in the photo, there were uneven floor levels; unfortunately, I tripped and fell, sustaining an injury. To my surprise, there was even a doorsill inside the room. The bathroom light cannot be turned off。 Overall, the hotel is quite good. It would be even better if the safety signage could be improved. It is still worth recommending."