Hanoi Hostels

I chose this sleep pod at Hanoi Airport for a long international layover, and it exceeded my expectations. The independent, enclosed pod design, though compact, was fully equipped. The bedding was clean and odorless, and the lighting was soft, perfect for a short rest. The soundproofing was excellent; even with the airport bustling, I had a quiet environment to sleep in. The staff were friendly, and the check-in process was quick and easy. They support hourly stays, which is flexible for transit needs. The amenities were complete, including slippers and a storage area, and even large luggage could be stored properly. The only downsides were the lack of clear signage, making it a bit tricky to find at first, and the need to use public restrooms. Overall, it perfectly solved the problem of needing to rest during a late-night airport stay and helped alleviate travel fatigue. Highly recommended for transit passengers.

I'm a Japanese guest who stayed on July 13th, 2026. The owner, or perhaps the man at the front desk, was very helpful and assisted me in English. The first floor is a cafe, so there isn't really a common area for guests to relax in, as it's used by regular customers. The shower is inside the room (separated by a door). The sink is also in the room, so there's a possibility of noise if your roommates come back late. I wore earplugs and fell asleep quickly, so it didn't bother me much. Shampoo and conditioner were provided, but the dispenser on the left was broken and unusable. I'm not sure if the middle one worked; I was too lazy to check and just washed my hair with water. However, it was very clean. There were no strange smells or insects. The air conditioning was on full blast, which was a bit of a downside as it got quite cold. I couldn't find the remote control. There was no duvet, just a single sheet. You'd need to wear extra clothes to stay warm. Despite that, the location is excellent. It's not tucked away in an alley but on a bright street, with plenty of cafes and restaurants within walking distance. Toothbrushes and bottled water were also provided! Overall, I'd say it's a good hostel for its 2000 yen price point. The Wi-Fi was incredibly fast. Whether your stay here is comfortable or not really depends on your roommates.

One of the worst customer services we have had in more than 6 months in Asia. Upon arrival, the receptionist assigned us two upper beds, despite us arriving at 6:00 AM and having booked weeks in advance. Politely, using both English and a translator, we asked to change to bottom beds, as we noticed upon entering the room that out of the 6 beds, only the two of us had checked in, and we asked if we could be near each other since we are a couple. Her response? ”Impossible! We are fully booked! The system does not allow changes.” Repeatedly. We innocently thought it was a system problem. Since we had a second consecutive reservation, we managed to get her to agree to change us for the second booking. When the day arrived, she moved us to another room, much worse, with bottom beds but separated. We complained to stay in the same room, negotiating for just one bottom bed since it seemed ”impossible” to have both, even though it was 9:00 AM and almost all the beds had been vacated by guests! At first, once again ”impossible,” but after insisting, she agreed to only one bottom bed. When asking to change the top bed because it was right next to the door—which rattled and practically didn't let me sleep for two nights—again: NO, IMPOSSIBLE. After having to ask her several times, she reluctantly agreed and did both changes in ONE minute. Was it THAT difficult? And also, clearly it was NOT a system issue in the end, which was very dissapointing. The beds are comfortable, but if you have a bed in room 3A next to the door, the door mechanism does not cushion the impact and the door makes the entire wall next to your head in the cubicle rattle VERY loudly. They should have a way to muffle the door noise. A LOT of street noise comes in through the balcony door. If you are a light sleeper, better look for another option. The cleaning staff makes a great effort to keep everything clean, as it is a hostel where they don't give you ”slippers”; therefore, all the dirt from the street comes in with your shoes, and when stepping on the wet bathroom floor from the shower, it gets spread everywhere. They give you clean towels every day, which is an interesting plus. In the end, it was a mixed experience, with a very dissapointing aftertaste because of the receptionist treatment. If you are looking for cheap facilities for a short stay, it is good. If you have problem with noise, be careful of room 3A. Location and neighborhood is nice.

The location is fantastic, right inside the Old Quarter. It's very close to Hoan Kiem Lake, popular cafes, restaurants, snack stalls, and the night market—most places are within a 15-minute walk. The staff are also very nice and can communicate in English. I stayed in a 6-bed female dorm, which was very quiet, and the bed curtains provided excellent privacy. There's air conditioning and an elevator. The only minor complaint is that the toilets and showers are shared by both men and women. While they were clean, it was a bit uncomfortable running into shirtless men when leaving the room in the morning. I made sure to avoid peak times later on, which made it more bearable. Overall, it's still very good value for money.

Considering the price for this location, it's a good option. There's a table on the first floor where you can use your laptop. Getting into bed is really uncomfortable, and it's so creaky you can't move without making noise. The stairs to the room are so narrow that only slim people can go up, but you can still manage. Having the shower in the room isn't inconvenient, and the air conditioning works great.

I had a pleasant stay at Urban Slumber. The price was very affordable, which made it a great option for budget travelers. I honestly didn’t expect much at first, but I was surprised by how clean the place was. The room and shared areas were well-maintained and comfortable. The staff were friendly and helpful, making the check-in process smooth. The facilities were simple but sufficient for a short stay. Overall, it offered great value for money. I would definitely recommend Urban Slumber to anyone looking for a cheap but clean and comfortable place to stay.

I'm currently staying in a dorm room. It's cramped, humid, and poorly ventilated, so it's really only good for sleeping. The Wi-Fi works well. The shower room... it's dirty. I only stayed one night because it was so cheap (around 6,000 KRW), but I won't be coming back. The Chinese guests in the same room are incredibly noisy. Even now, they're watching something without headphones. I don't understand why they're not using headphones when other people are trying to sleep.

I noticed almost imperceptible sweat stains on the pillow. The shampoo and shower gel bottles were almost empty. The air conditioning had a musty smell. However, the room was spacious, the bed comfortable, and the bathroom was also good. The taxi service was reasonably priced, even cheaper than Grab, but the SIM card was much more expensive than what you could buy in the city. The owner is very friendly.

Can trip.com help this hotel improve when it comes to cleanliness so that no one will be a victim of insects and at least what we paid for is worth it. I cant imagine myself on my stay in this hotel that I jumped out from my bed because the rat pass near my forehead while I was just resting and because of this I was awake until morning. They transfer me to another room but cant still sleep due the noise near my room. They transfer me again for the 3rd room,but I just really survived on my 3rd day because I get tired of telling them. On the third room,there is a fly, ants and other small insects. I dont know how they clean. So traumatic experience with the mouse,in my whole life,first time I experience rat crawling near my forehead and even the rat enjoy big bite on my bread that I place in my bag. Please trip.com,help this hotel improve if possible because I like to book hotels and flights thru trip.com.I was not able to take photos of the rat because of my nervousness that time.

I stayed here for 10 days and paid around $81 total, which is definitely a good deal if you're on a tight budget. However, the room was very small (around 4 meters wide) with only a small bed and a very thin topper instead of a proper mattress. After staying for 10 days, my back started to hurt from sleeping on it. My room was also on the 5th floor, and the narrow stairs made going up and down a bit inconvenient, especially after a long day. There is a place to shower and use the bathroom, so basic needs are covered, but overall the conditions felt quite basic and somewhat uncomfortable. In my opinion, this place is okay if you only need a cheap stay for 1–2 nights and don’t mind sacrificing comfort — I’d rate it around 6/10. But for a longer stay, I would recommend spending a little more money on a better place if you want a more enjoyable and comfortable travel experience.