Hanoi Hostels

I'm a Japanese guest who stayed on July 13th, 2026. The owner, or perhaps the man at the front desk, was very helpful and assisted me in English. The first floor is a cafe, so there isn't really a common area for guests to relax in, as it's used by regular customers. The shower is inside the room (separated by a door). The sink is also in the room, so there's a possibility of noise if your roommates come back late. I wore earplugs and fell asleep quickly, so it didn't bother me much. Shampoo and conditioner were provided, but the dispenser on the left was broken and unusable. I'm not sure if the middle one worked; I was too lazy to check and just washed my hair with water. However, it was very clean. There were no strange smells or insects. The air conditioning was on full blast, which was a bit of a downside as it got quite cold. I couldn't find the remote control. There was no duvet, just a single sheet. You'd need to wear extra clothes to stay warm. Despite that, the location is excellent. It's not tucked away in an alley but on a bright street, with plenty of cafes and restaurants within walking distance. Toothbrushes and bottled water were also provided! Overall, I'd say it's a good hostel for its 2000 yen price point. The Wi-Fi was incredibly fast. Whether your stay here is comfortable or not really depends on your roommates.

This is my third time staying in this Vietnamese capsule hotel. Previously, there was only one free packet of snacks in the room but this time, there are up to 20 kinds of snacks and drinks for sale in the room. I purchased one can of red bean porridge to eat for breakfast and it costs me 50000 Vietnamese Dong. The capsule hotel is located past the flight view cafe and Bamboo Airways Operations Office on the third floor. Other than sleep and using the mobile phone or laptop, the other activity to do that can be done between 6 am and 8 am the next morning is plane-spotting at the flight view area outside the capsule hotel. I am very happy to witness Drukair's launch of charter flight from Hanoi to Paro on 9 November 2025. The Sun PhuQuoc Airways check-in counter can be seen on the third floor immediately outside the capsule hotel. The strategic location of the capsule hotel is of convenience for overnight transit travellers but there are no shower facilities outside the capsule hotel.

The dorm room felt like a Japanese capsule hotel. The mattress was very comfortable and clean, and fresh towels were provided daily. The staff were kind and attentive, even allowing us to store our luggage for free after check-out. The only drawback was the lack of an elevator.

As a dormitory-style accommodation, I'd rate this facility around 95 points. This is due to its user-friendly operational setup, the ease of communication in English, and the sufficient provision of basic services like luggage storage. However, there are a few points to note, which I'd like to share below. Firstly, the bunk beds are showing their age. While individual perceptions may vary, some caution is needed when using the upper bunk. The beds have a pipe frame structure, which meant stepping on the ladder put a significant strain on my feet, and sitting down caused noticeable swaying from side to side and front to back, indicating structural instability. That said, this can be somewhat mitigated by users' own ingenuity and isn't a fatal flaw. However, a more practical issue was the stability of the power outlets installed within the bed. Although both Type A and Type C plugs could be used, the connection was extremely unstable. Specifically, when only a Type A plug was used, it frequently disconnected on its own. Consequently, smooth charging during the night was not possible, which was undeniably a source of stress. In summary, while there are some complaints regarding the bed-area facilities, considering the overall accommodation fee and location, I believe this is a facility well worth considering, hence this rating. [Addendum] Large luggage must be placed in the designated luggage area. However, this area does not have any locking mechanisms. Therefore, I strongly recommend bringing your own simple locking devices, such as a padlock.

This is a great hostel and it was a relaxing spot to wrap up a memorable trip in Northern Vietnam. It was an easy 10 minute walk from the Hanoi Train Station after returning from Ninh Binh. The mattress was soft and space was very clean. The 4th floor common space was a great spot to read/work/relax. The staff were very kind and helpful. I look forward to coming back here.

It was my first time to experience a youth hostel. The experience of spending New Year's Eve alone was very unique. The hotel is in a unique location, very close to West Lake, and the room is clean, tidy and safe. The owner speaks very good English and is very enthusiastic. Overall, it gave me a great experience. I stayed there for another night after the first day. I still recommend it!

Greeted by the cutest host (see picture below). Had a package delivered from Hoi An - the host received it for us and kept us updated- very helpful via WhatsApp. Cute coffee place just outside :) needed a place near airport, so the perfect location!

It was a great location, though a bit difficult to find since the place name is different from the one listed here. It’s perfect for backpackers, especially since the hostel doesn’t have an elevator. I am not sure about the AC, but it wasn't working that time. Perfect for budget traveler. The receptionist was very helpful. I availed of the airport transfer in the morning, and they picked me up on time.

Can trip.com help this hotel improve when it comes to cleanliness so that no one will be a victim of insects and at least what we paid for is worth it. I cant imagine myself on my stay in this hotel that I jumped out from my bed because the rat pass near my forehead while I was just resting and because of this I was awake until morning. They transfer me to another room but cant still sleep due the noise near my room. They transfer me again for the 3rd room,but I just really survived on my 3rd day because I get tired of telling them. On the third room,there is a fly, ants and other small insects. I dont know how they clean. So traumatic experience with the mouse,in my whole life,first time I experience rat crawling near my forehead and even the rat enjoy big bite on my bread that I place in my bag. Please trip.com,help this hotel improve if possible because I like to book hotels and flights thru trip.com.I was not able to take photos of the rat because of my nervousness that time.

Everything was great. Quite often the owners won’t be at the “reception”, just wait a bit and ask some people, they will eventually com