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The location is relatively remote, the facilities in the hotel are acceptable, the hot spring pool is slightly small, and the food quality is average

The hotel is a bit far from the city but it is clean and the service is superb. The hot spring has a good view of the river so it is quite relaxing while having baths there. Dinner has good choice of food and it comprised of a set and also buffet. I requested for changing the content of the set menu and they were able to accommodate my request at very short notice. The servicing staff were extremely friendly.

An ideal location (right next to the station exit), peaceful and away from the crowds. The staff are helpful.

The hotel that seems to have just been built next to Murayama Station, everything is well prepared, the single room room is large, easy to find, and the convenience store and McDonald's shopping mall are close by, but the neighborhood is too quiet Because it's a residential area, there's a bar across the station, but I don't want to go.

Super amazing location and hospitality. Our stay at this landmark spot was made even more comfortable and memorable by the amazing food and staff at Ginzanso!!

The hotel has a station pick-up service, but you must make an appointment in advance, and the staff are friendly. The hotel has a classic architecture and elegant appearance. This time I stayed in the Xianghe River room. The room is spacious and you can open the window to enjoy the beauty of Hot Spring Street. Only the hotel hot springs are thin, you can also travel a little farther, walk to the same brand of Silver Mountain Villa, you can use the shop's style for free.

Thanks for your lively hospitality and especially thanks to yaki , tori and gyu for their service.