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"The hotel is located 8-10 minutes' walk from Omachi Onsengo Station. I stayed in a log cabin room this time. The room size and comfort are good, but one window cannot be locked, and the other two windows have no curtains, and the lights from passing vehicles shine in at night. Room, so the quality of sleep is not good, the space for men's and women's baths is not large, and the women's bath has a strong smell of kitchen smoke during dinner time."

"Great location near shuttle bus stops to the ski slopes. Affordable and good especially the western style rooms. Friendly staff that will help you and make it feel homey and welcomed."

"It was a very big hotel with nice onsen (although it smells a little of chlorine) the place was swarmed with tour groups so buffet quality was not great but edible with quite a lot of variety. Parking was spacious. I gave 3 stars for service because we encountered a rude souvenir shop staff who yelled at us in Chinese and continued doing so even after we told her that we are not Chinese!"

"Very very helpful staff. We had injury when we arrived here and stayed for 3 nights and the staff was very cooperative and helpful during this time of distress."

"I went to Hakuba to ski for half a month and wanted to stay in a hotel with a kitchen, so I chose this place. It’s not far to drive to Hakuba Ski Resort every day, but the car cannot be parked in front of the house. It has to be parked in the free parking lot outside, but it’s a bit difficult to drag the luggage back to the room in the snow! There is no big problem with the room. There is enough hot water. The room has an air conditioner and a heater, so it doesn't feel cold. But for some reason the bedroom has no door. Maybe there is only one air conditioner in the whole house, installed between the living room and the bedroom? It's a bit administratively confusing, the details are as follows: I booked Base 2, but when I checked in, the staff gave me Base 1. I asked again if it was Base 1? The staff answered yes. I thought it was a deliberate arrangement by the hotel and did not investigate further. However, when I came back from skiing the next day, I found a notice posted on the gate. It said that the staff had given me the wrong room by mistake and asked me to go to the front desk, but they did not explain the solution. After arriving at the front desk, I could not communicate with the staff, and he did not say whether he wanted me to change rooms or pay more or anything. He just apologized for giving me the wrong room. I took the initiative to ask him if there would be other guests checking in. Otherwise, can I not move? Because I had already unloaded all the items in my four large luggages, it would take a lot of time to pack them up. Plus, I was exhausted after skiing all day and hadn’t eaten dinner yet. The staff was also hesitant and kept pressing his phone, but he didn’t use his phone to translate for me, so I was speechless… After at least twenty minutes of arguing, I took the initiative to suggest that I move back to Base 2, but he just kept saying OK OK. When I asked him to get the key to Base 2, he was stunned and asked me why? How can I move in if you don’t give me the key? There was no cleaning or housekeeping during the stay, even the garbage from several days was not cleared, which was really unhygienic; towels and other supplies were not replenished either."

"1. The house is very clean and well-maintained, with complete cooking utensils, dishes, cups and bowls, and a large refrigerator. You own the entire house, including a dining room, living room and 2 bedrooms. Parking is also very convenient next to the house. 2. It is a 20-minute drive from Ogizawa Station, suitable for those who drive to visit Tateyama Kurobe. 3. On the first night, we encountered a magnitude 5 earthquake in Nagano. The epicenter was nearby and the whole house was shaking noticeably. The staff arrived quickly to inquire about the guests’ safety and were very attentive. 4. It is suggested to add a sofa, because not everyone likes to sit on the floor in the Japanese style. 5. Please bring your own slippers, toothbrush and toothpaste as they are not provided."

"the location is a bit far from the bus station but it's good that shuttle bus service is provided free of charge, the best thing is the dinner set with more than 10 dishes and all are very delicious, the onsen is also very relaxing with both indoor and outdoor, all staffs are very nice and polite"