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"The room is large and clean, close to the airport, convenient to the city center. Everything else is fine except that you can't check in early."

"Very convenient, nice and clean! FO staff is very friendly too!"

"It's just next to the airport and has convenient transportation. I don't know if there is any activity or what, but the price during this period is ridiculously high, and the hardware conditions are relatively unworthy of the price."

"The place is close to airport, just 5 min. Close to train station also, about 7 min walk. However, the hotel has no air condition and fan provided was so old and noisy. Probably if it during cold season, should not a problem but during my stay it was summer and early fall. Therefore you can feel the heat."

"The hotel is very close to the airport. The location of the hotel is a bit remote. If you take public transportation, you need to climb a long staircase by yourself, but if you drive, it is quite convenient. The room was spacious and the staff was friendly. The hotel also gave away a one-day public transport pass for Zurich."

"the breakfast was declicious and served a bit more varieties compared to other Swiss hotels. Hotel is old but is clean. Just an ordinary novotel hotel room. Hotel staff was helpful. It's close to aiport by driving but the parking cost is not cheap."

"The hotel is conveniently located close to the Zurich Airport and has free and frequent shuttle service to the departures area at the airport that goes every 20 minutes. The beds are comfy and the room is well stocked with free bottled water, tea/coffee station with a few options and a mini fridge. The shower was nice with good pressure but has the combined hair/body wash gel in a dispenser so you may want to consider bringing your own bath products. The linens were clean and soft but there were some crumbs left on the chair that made us feel it wasn't as clean as we thought it should be at the hotel. They did provide one small chocolate for the two of us in a small Swiss flag package but we feel they should have two. The rooms at this hotel run a bit warm even in November and with the window open and it wasn't as restful a sleep as we would like to get before a flight. The lighting in the room is all provided by lamps and we felt it was odd that the left side of the bed had a switch to control the lamp outlet on the right side of the bed. We felt the lamp should have its own control near it and I did unplug it before I went to bed because we didn't discover the wall switch until the next morning and simply unplugged it. That plug in is also difficult to access and I had difficulty getting lights on in the room in the morning because I also unplugged the desk lamp for the tea kettle and did not know where the floor lamp switch was. Check in went quite smooth and the front desk staff were friendly - They offered to set up an Accor membership account and offered two free welcome drinks to us. The hotel has a bar in the lobby area, offers breakfast for an additional fee and has a small convenience store behind the front desk where you can get snacks or Movenpick ice cream. Check out was quick as well and we were able to get on to the free shuttle bus easily but it is first come first serve so it might be worth going a bit early if you're in a hurry. We got to the airport a little late to return our car rental and it was a bit tricky getting to the hotel. We went to the hotel shuttle area and could not find the shuttle that went to the Movenpick despite asking a few drivers. It is about a 10 minute drive from the airport itself so we asked a taxi driver and they offered to do the ride for 30 CHF which was insane considering Uber can do it for 15 CHF. The tram was the best option and took us from Banhof to Banhof Balsberg station for 2.8 CHF each and it was a short walk to the hotel entrance."

"Our stay was truly delightful from start to finish. The room was clean, comfortable, and well-equipped with everything we needed for a relaxing getaway. The ambiance was cozy and perfect for couples, creating a warm and romantic setting. The location was incredibly convenient, being near the airport and just a short distance from a train stop, which made traveling to and from the hotel a breeze. The service was exceptional, with staff who were not only friendly and attentive but also extremely helpful in providing directions, recommendations, and assistance whenever needed. We would highly recommend this hotel to anyone looking for a peaceful and enjoyable retreat. It was a perfect choice for a couple’s escape, and we look forward to returning in the future!"

"Stayed here for 2 nights. Reception is 24/7. Can leave luggage for storage after check-out, they have baggage tags for claiming and will store them in a separate storage room outside the building. It’s right outside the tram station and 10 min walk to S Bahn Kloten Balsberg station. Room is very cold in December, no heater. Floor is so cold, no slippers provided. Hot water in bathroom works fine. Hair dryer is available in the room. EU sockets are only available in the lobby near reception, only swiss sockets are available in the room. We had to charge our device using single slot USB A cable in the TV. Triple room is a double bed with top bunk bed. Space is very small, cannot open big luggages. Has elevator/lift."