Hotels near Clarity Park in Ottawa

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

We chose this hotel because we were going to a concert and it was so close we could actually walk to and from the venue!! It is also still close enough to take a short Uber ride to local malls and restaurants, not to mention an Outlet mall only a very short walk away. The hotel itself is very busy, but clean and the staff were very friendly. The complimentary breakfast was mostly good, we'd give it an 8 out of 10. Our overall experience was great and we will stay here again.

This hotel is pretty old and it shows, but the room was quite pleasant and spacious and the bed was comfortable. Loved that there was a room air filter machine plus an internal AC unit, though it didn't work terribly well. There was also a white noise machine which was lovely. The bathroom is super-small and the only disappointment during our stay. The staff was very solicitous and professional. Did not enjoy having to pay for parking over and above the cost of the room (that was a surprise), but I guess downtown hotels can command these fees. All in all a very pleasant stay, and I would book again if I could get a deal through Trip.com (rack rate is very pricy).

I found this hotel by fluke. They gave me an AMAZING rate. I'm a fairly picky person, I was concerned prior to arrival that this property may not be up to my standards. When I arrived, I was greeted with a friendly smile at the desk. Upon entering the room I was impressed. So clean. Didn't smell like stale old cigarette like MANY non smoking hotels still do (i travel, a lot.). There was no old musty smells. Nothing. It was wonderful. Beds were comfy. My only real complaints and they're not even that really, was that the heat/ac unit doesn't know when to shut off on its own, and the bathroom fan was extremely annoying. Other than that I loved my stay so much I have booked the motel twice more for future visits to the capital. It's in a very accessible area, anything you need is a very close proximity. The muffins in the lobby in the morning are moist and fluffy. It's homey and quaint. Felt almost like I was cottaging, but inside the city. I can't say enough amazing things about this place. I cannot wait for my next visit! See you soon, and thank you for the incredible hospitality.

We only stayed for 2 nights (Thursday and Friday), and HIGHLY recommend for the rooms. The included breakfast is ridiculous. The breakfast room needs to be double the size to accommodate the number of guests that are trying to either - get their breakfast OR try and find a table to eat their breakfast. The model they have is NOT efficient for how busy this hotel is. Toast your own bread (it takes 3 times through to get it a bit brown) and make your own waffles?? no no no. When there are 20 people lined up, have your staff make a batch of toast and a batch of waffles and put them in warming trays. Just my thoughts. We would stay again, but would skip the breakfast and head to Denny's.

55 minutes to check in A que to get in the bar and could not get in Very few shops Room with a view of the carpark Location very good (yet there are a few hotels in the same area).

We came here for our first wedding anniversary. Parking was easy to find. Our check-in was fast and the young lady who helped us was very friendly. Our room was not very big but it was nice. The air conditioning worked well which was great on a very hot day, and the TV was able to connect to our Netflix account. We had told the hotel that it was our anniversary and they stopped by with a bag with some treats and happy anniversary balloons, which was very nice! There is even a card that a number of the hotel staff signed. The location was great, we were right by the subway so you could hop on to go to the byword market very easily, or it was about a 10-minute walk. We visited for Blues fest and it was also very easy to get there from this hotel. I would stay here again and would recommend this hotel!

Had a little wobble at the beginning, when the room I was given had a giant crack across the window; however the issue was resolved quickly and professionally. The replacement room was excellent and while the tv remote was non functional, I was able to have it swapped out quickly and with no fuss for a working remote. The restaurant was fine, and while a little pricey, was tasty. Cleanliness of all common areas and the room itself was top-notch. Next to the Ottawa airport, so super-convenient for travelers, and I never heard a thing from outside so the sound dampening is excellent. I would definitely stay here again.

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.

I rarely stay in hotels however I came to Ottawa to celebrate a kilometerstone (milestone for Americans ;-) birthday and decided to splurge a little. I was able to talk a friend into coming with me. I first saw this hotel on TripAdvisor, went to their own website and found I could book 4 nights for $119/nt. I spent about an hour looking around some of the big Internet travel sites and found the exact room promoted on one of them for $89! I called the hotel and asked if they price matched. After about 10min of them looking online to find the promo I was looking at, the shift supervisor approved the match! I had to agree to pay for all 4 nights whether I used them or not. I didn't care because I was coming! The location is GREAT, next to TransCanada/417 highway. That was very convenient as I had to drive to Carp the next morning and that was the highway I used. I was on that expressway 2 minutes after leaving the hotel! Check in was fast and efficient. The person checking me in was confused when I told her I was on a $89 promo, she had not heard about it but eventually found some notes on my reservation in the computer. Even though there was free parking, I wanted to leave the car at the hotel most days and take public transit downtown. I had heard even with the government shut down, parking was scarce and expensive in the city center. On check in I happened to ask how close a bus stop was to take us downtown as I wanted to do the double deck Grayline tour on Sunday and Monday. The desk clerk said I didn't need to take the city bus as the double deck bus picked up their guests every morning at 9am at the hotel! BONUS! I'm glad I asked. Our room was on the fourth floor and included two very comfortable Queen beds with 7” mattresses and fluffy comforters, a very nice bathroom, 40” LCD TV, small refrigerator, microwave and coffee maker. They also had WiFi that worked great! There was only one ceramic cup and one plastic cup for the first night, we would have liked two ceramic cups but it was too late to call down and ask. Both my friend and I noted how quiet the surroundings were. Almost the entire floor had booked rooms for two nights but we didn't hear much noise. Also, we were on the back side of the hotel not facing the street or highway so that may have contributed to it. If I were to return, I would ask for a first floor room on the same side of the hotel as each had direct access to the parking lot. Although the room was very clean and comfortable, there were not enough electrical plugs and the only available one to plug in my cell phone and computer was so worn out that the cables would not stay in the plug. I always bring extra cables, I had a long extension that ran from near the head of my bed to the table at the other end of the room. Without it, I would not have been able to charge my devices. One thing that would help is a USB hub of some sort on the night table - maybe a hotel lamp with USB hub built in. That would hav