To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.9
Service9.1
Cleanliness9.4
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All reviews(133)
Positive reviews(32)
Reviews with photos/video(11)
Convenient location(11)
Clean and tidy(9)
Awesome stay(8)
Delicious breakfast(8)
Close to scenic area(8)
Negative reviews(1)
PAlves
Queen Room
Stayed in May 2025
Travelling with friends
3 review
8.0/10
Very good
Posted on Jun 13, 2025
We came early before our check-in time and got accommodated for an early check-in (without paying extra!) We just got lucky because there was an available room. Additionally, we were in awe with the hotel’s interior design alongside the conveniency of its location to tourist destinations that are a walking distance to the hotel. Nice architectural structures everywhere you go! 👍
6/17
Guest User
Standard Room, 1 Queen Bed (Window View)
Stayed in Nov 2025
Solo traveller
26 review
10/10
Outstanding
Posted on Dec 16, 2025
Simple but efficient gateway. Breakfast is good and the staff very kind. This time I used public transportation and I don't regret it. Very easy to commute with the train station.
Guest User
Standard Room, 1 Queen Bed (Window View)
Stayed in Sep 2025
Business traveller
2 review
10/10
Outstanding
Posted on Oct 14, 2025
I always book this hotel for our artists when they have visa interviews at the US Embassy, which is only 8 mins walk away. The hotel is also walk distance to the Orleans Express bus station, super convenient to travel to other cities (e.g.: Montréal, Toronto, Québec etc).
Marcela CD
Queen Room
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 12, 2025
We very much enjoyed our stay here. The room was clean and modern. Bed was comfortable. I loved the art throughout the hotel. Breakfast was great. We appreciated that check out is at noon. Will be staying here again on our next visit to Ottawa!
Guest User
Queen Room
Stayed in Apr 2025
Couple
17 review
8.5/10
Very good
Posted on May 28, 2025
Quiet area but very close to lots of bars and restaurants.
Guest User
Standard Queen Room With Balcony
Stayed in Oct 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Dec 10, 2024
I really enjoyed my stay. The staff was always friendly and professional. The cleaning staff did a great job. The breakfast was great!
Guest User
Queen Room
Stayed in Feb 2025
Other
1 review
9.0/10
Great
Posted on Mar 19, 2025
only complaint is the noise from the bath tube in the morning
Family travel account
Queen Room
Stayed in Oct 2024
Couple
7 review
8.5/10
Very good
Posted on Nov 22, 2024
The shower wasn’t great but awesome
Location and the bed was just a place to sleep
Guest User
Queen Room
Stayed in Dec 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 13, 2025
Comfortable
Guest User
Twin Room with Balcony
Stayed in Dec 2023
Travelling with friends
1 review
6.0/10
Posted on Jan 16, 2024
Avarage stay
Anonymous User
Standard Room, 1 Queen Bed (Window View)
Stayed in Jul 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 30, 2025
This is a hotel I would definitely stay at again if I have the chance to go to Canada again. The location is great; you can walk to all the landmarks in Ottawa. The breakfast was amazing, and the bedroom was incredibly comfortable – the bed was so comfortable I slept like a log!
Original textTranslated by Google
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Twin Room with Balcony
Stayed in Sep 2025
Travelling with friends
29 review
9.7/10
Amazing
Posted on Nov 25, 2025
The hotel has a great location, the room terrace is fantastic, and parking is available in the adjacent parking lot, which requires payment.
Original textTranslated by Google
Anonymous User
Twin Room with Balcony
Stayed in Mar 2025
Couple
18 review
9.5/10
Amazing
Posted on Apr 15, 2025
The hotel is located in the city center, near the market, walking distance to Ottawa's tourist attractions. The room has a refrigerator, microwave, complete amenities, clean room.
Original textTranslated by Google
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Two-Bedroom Suite With Balcony
Stayed in Sep 2025
Travelling with friends
28 review
9.0/10
Great
Posted on Oct 12, 2025
Located in the city center, it's 800 meters from the canal locks, next to the Fairmont Chateau Lakeside Hotel. You should definitely check out the hotel; staying there would be even better! All visiting heads of state stay there! The Canadian Parliament is just 200 meters away. Remember to visit the riverside park behind it for photos; it's beautiful!
Original textTranslated by Google
Guest User
Standard Room, 1 Queen Bed (Window View)
Stayed in Aug 2025
Family
25 review
10/10
Outstanding
Posted on Oct 1, 2025
Exceeded expectations. Excellent location, within walking distance of all major attractions. Parking is right below the hotel (additional fee applies). The room has a small balcony with a fantastic view.