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Absolutely outstanding experience. Stayed for 4 nights - Mon-Fri in June in Room 107 and booked directly. Requested low floor as read previously long wait with the lift (9 floors one lift). It was perfect never having to wait for the lift. We had complimentary bubbles, mini bar, welcome drinks and nice surprise with outside terrace. Room is very clean. I never walk around hotel room bare foot but had no issues this time. Room is spacious, bed is sooooo comfy! Air con temperature and air flow is perfect and bathroom is very spacious, lots of room around the sink. Note no single use toiletries, if you need anything like I did with shower cap, just ask at Reception. Staff are all attentive and polite. Wifi is very easy to connect and never disconnects or signal issues. I understand what others have said about the breakfast / does lack variety but has all the staples. Never a queue for anything at he breakfast bar. Tip with the cappuccino - add an extra expresso shot for oomph. Turkish bath/jacuzzi was a nice touch but no swimming pool. Art is personal taste and yes the corridors had a black theme not to everyone’s taste but just in and out the hallways. Enjoyed the lounge area on Floor E - great for people watching and relaxing with a drink. Also, the A1 to airport is opposite the hotel (5 second walk). Journey takes 25 minutes. It takes 15 mins to walk to main station for bus/train or generally around 20 minutes within the city. The big department store is 5 mins away (huge supermarket in the basement), 15 mins to the cathedral. Made it in 30 mins or so to the City Beach. Very convenient. I would recommend this hotel to everyone and would stay here again and any other HM Hotel branch. Thank you for an amazing stay!

Room was very basic! Smallest shower room ever! No drawers! Tiny hanging space! Room smelled damp! Air con was ok but would reset itself to higher temp! Window doesn’t open! Very small pool! Check out 12 noon (night flight home & no facility for proper shower before leaving!). No comfy seating areas. Staff very friendly. Could order drinks & food which got delivered to pool area (where there aren’t enough beds but we were lucky in that respect) had to go down from pool to room to use toilet. Got pool towel from reception leaving deposit. Could’ve gone that with kettle too but didn’t bother. Good selection of complimentary drinks in room on arrival - had to pay to replenish stocks incl water! (didn’t bother as little shop next door sold water, drinks, ice creams). Great selection at breakfast…… but this is not a 4 star hotel!! & it’s about 20/25 min walk into central area - poss just a tad too far out for a city break. Not disability friendly.

We enjoyed our stay in Be live Marvient in december. Great value for money, delicious food and lovely staff. Some rooms would need a bit of restoring but hotel is already working on 3 floors and preparing for the season.

It was my first time to Mallorca for a holiday. I was recommended by my friends to stay at this hotel. The hotel is adjacent to the private marina, and not far from the cathedral. It's convenient in transportation. The service quality and hotel facilities are very good. It's worth recommending.

We had a 3 day business event at the Victoria Gran Melia and were very happy with the organisation (thanks to Marta). The meeting rooms very spacious and really nice and as they are located in a different building to the main hotel it was quiet and we had the place to ourselves. The staff were very friendly and helpful and extremely flexible when break times had to be changed with very short notice. The rooms we had overlooked the marina and were also very spacious and comfortable. The only point I'd mention is the check-in. We had 50 people and everyone had to give their passport details as well as a credit card. This could be sped up by having the team upload the information prior to arriving but due to GDPR rules we weren't allowed to collect passport details. The receptionists were unfortunately very slow and some had to wait more than 30 minutes to check in. But apart from that we can highly recommend the Victoria Gran Melia for business purposes as it's also a mere 20 minute stroll along the marina to the centre and the concierges are very helpful with organising taxis.

My friend and I stayed here for 3 nights. Cannot fault the place at all. Everything was clean, the staff were amazing and the breakfast was to die for. We had an issue late at night with a window in the room, we were moved rooms with an offer of leaving our stuff in the original room to collect the next day, we were then given a fruit plate and a bottle of fizz to apologise, then a call from the manager. We were fine with it all but this went over and above what we expected. The pool area was very clean. Our beds were so comfortable and pillows were top class. Bathroom was lovely too with a great shower. 10/10 I would definitely stay again but be aware the hill up to the front door isn’t for the frail and I pity anyone who has to push a wheelchair up. The beach is within walking distance but they put on a free shuttle once a day. Palma is a €2 bus ride away on the No.4 from the Main Street but again they offer a free shuttle into Palma, we thought it best to get our bearings on a bus so we knew how to get back. Nice restaurants within a 10 min walk.

We spent three nights here mid May. A lovely, relaxed few days in a great hotel. We will return. Staff friendly, beach in front is great, beds are super comfortable, lovely views from our eighth floor balcony. Yes Cala Major is not the most upmarket place but the hotel is on the outskirts and as far as we could see the first location from Palma centre that has a proper beach rather than a marina view. Ten mins by taxi to the city centre. Hotel restaurant was great for dinner when we arrived late at night and a final lunch before we left. Breakfast was great. Two minor points- firstly our toiletries in our room were not full, they should be filled before every guests arrival I feel. By the end of our stay getting hair conditioner from the pump was a five minute job!! Secondly breakfast buffet (superb choice) needs small plates and spoons need to be laid on the table with knives, forks and coffee cups. Minor points. We will return, we have decided it will become our child free mini break spot!

There are extra beds, sofa beds, enough for children to sleep. The environment is very good, there is no parking lot, but the hotel is surrounded by free parking spaces, it is worth staying, the location is very close to the beach and very close to the central area of Palma. But the best beach in Mallorca is in the northwest, here is the southwest.