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9.4/10
Amazing
GGuest UserThe hotel was renovated last year, and the rooms are spacious, comfortable, and well-lit, with enough room for two large suitcases.
There's a self-service refreshment area (note the opening hours) that offers coffee, soft drinks, and surprisingly, nostalgic snacks and ice cream.
Basic toiletries and skincare products are available for guests to take freely, and they even thoughtfully provide daily essentials for babies and children.
In summary, aside from the hotel's location being a bit far from the JR station (about a 10-minute walk), there are no other drawbacks. There's a convenience store near the hotel; just head out towards the parking lot and cross one road.
MMike from CaliforniaWould definitely stay here again after spending 4 nights here.
Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market.
Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way.
Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines.
Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily.
My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.
GGuest UserThe hotel is super close to Sendai Station, making transportation very convenient. It's also near Tohoku University, Sendai Asaichi (morning market), observation decks, and 7-Eleven.
The hotel service is excellent; check-in and check-out were quick and easy.
The rooms are well-equipped, clean, and tidy, with water and toiletries provided. When leaving, I noticed in the reception area that the hotel has won many awards. The breakfast buffet isn't huge, but the variety is decent, typically Japanese. They even have Sendai's famous Zunda Shake, so no need to go all the way to the station to buy one! Whether for leisure or business, it's a solid, comfortable stay without any real drawbacks.
On the day before I left Japan, there was a tsunami and earthquake. I was in such a panic late at night that I ran down to the lobby in my room slippers to consult with the manager. I apologize for that; please forgive me. I later realized that the staff on duty in the lobby were incredibly polite, warm, and helpful in their replies, and they all remained very calm.
GGuest UserThe location is fanastic. It is close to Sendai JR Station, Sendai Morning Market and shopping streets. It is especially important given we have 2 ninety-year-old ladies in our group.
Breakfast was great. The dining hall was of Art Deco design. It had a mixture of western and Japanese dishes. The amount was plentiful and quality was good.
The onsen was free. There were jacuzzi and old water bath. It is pity that there was no open air bath.
We would consider a return if we happen to come back to Sendai.
GGuest UserJust a few minutes' walk from Hirose-dori subway station, the hotel's location is extremely convenient, surrounded by numerous dining options. Having a convenience store on the ground floor is also a reassuring plus.
We stayed in a moderate non-smoking room for two. While the queen-sized bed was comfortable, it felt a bit cramped for two, though it would likely feel quite spacious for a solo traveler. The mattress firmness was just right, and the air purifier was a welcome amenity.
The bath area was nicely separated from the toilet, preventing any concerns about water splashing out, and the rain shower was a pleasant feature.
The front desk staff were friendly and left a positive impression.
One minor point is that the air conditioning throughout the hotel, including the lobby and hallways, felt a bit too strong. The complimentary coffee service in the lobby was a nice touch, but it was a shame that it couldn't be taken back to the room.
Overall, it's a clean hotel with excellent service, and we left feeling very satisfied.
MM245877****This Dormy Inn is by far the best one we've stayed at in Japan! The room felt slightly larger than the standard Dormy Inn basic room types, and the highlight was definitely the multiple outdoor onsen baths available (usually there's just one). It was fantastic to try out all the different ones in rotation. The service was also excellent. The only downside is the location, which is a bit out of the way, situated between Sendai city center and Matsushima Coast (a 25-minute walk from JR Nakano-sakae Station, or a 5-minute taxi ride costing around 1000 JPY). Other than that, there are no flaws, and the Ctrip group purchase price was an absolute steal. Plus, the Kirin Beer Factory is right next door, so if you have time, you can book a tour.
GGuest UserFree soba and hot onsen on night really appetizing during winter. Full facilities such as laundry, free ice cream, and enjoy comic lounge. Breakfast like a local. Surely would come again in the next trip⭐️⭐️⭐️⭐️⭐️
TTravelightPerfect hotel location. A few steps to the shopping streets, restaurants, groceries, and convenient stores. A few minutes walk to train stations. Hotel was clean and we were given a family room instead of just a double bed room with windows facing the main road where the shopping streets are. Staff were all nice.Price was reasonable as it was not a busy season. Breakfast was reasonable for the price. Would love to stay again next time we are on that side. Thank you.
GGustavo TozzoIn complete contrast to my previous night at a different city, coming to this hotel was a total change.
Friendly desk staff, helpful and accommodating. Well informed and willing to help.
The room was small but enough for one night. The bed was really comfortable as well.
The hotel has a Hot Bad that accommodates 4~6 people at once.
Really wonderful being able to take a very hot bad at such large place.
and all at no extra charge.
Only thing bad I have to say about the place is there was this smell of ”fresh” paint all throughout.
Bothered me a bit, but it was easy to put up with.
I will be staying again in October and look forward to it.
Unfortunately I took no photos. Will do so next time.
GGuest UserLocation a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.
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