An incredibly satisfying stay from start to finish. From the moment we arrived, we were warmly welcomed by a friendly bellhop who promptly helped with our luggage. During check-in, the thoughtful staff offered us refreshing coconut water, a truly warm and welcoming gesture.
Our room featured modern and immaculately clean facilities. The lobby was grand and impressive, a popular spot for guests to capture memorable photos. Stepping onto our balcony, we were greeted by an unparalleled sea view, encompassing a beautiful pool, stunning architecture, and the iconic 'Kissing Bridge' directly ahead. The complimentary 'Kiss of the Sea' fireworks show was truly spectacular; we even enjoyed a second viewing from our balcony the next evening.
The hotel also handled an unexpected emergency with remarkable efficiency. When heavy rain caused water to seep from our balcony into the room, we reported it, and staff members were on the scene immediately to address it. To ensure our comfort wasn't compromised, they promptly moved us to a new room and even provided a complimentary upgrade, which we deeply appreciated. Later that afternoon, management sent up exquisite complimentary pastries along with a thoughtful apology letter. The hotel's service truly excelled, making our stay exceptionally satisfying.
Great
749 reviews
9.3/10
Price from
£135
per night
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