Radium Chalet

The stay was very average - the main reason for booking this specific place was for the breakfast... heads up that they do not have a breakfast. They set up juice boxes, apples and oranges from 8am-10am to have 'breakfast'. Seeing as this was a ski trip for myself that did not suffice and I managed to spend another $30 to get hot coffee and a filling breakfast elsewhere. Considering that extra price cost, you could easily find a better stay that would include a breakfast. The room was extremely hot and smelled of mildew upon arrival. Luckily it was only a night stay and the shower and bathtub was not needed as they were pretty disturbing looking.

Definitely need upgrade for everything. The front desk doesn’t do any job . What’s mean is that the towels are short??? I can’t get it . Next day we get fresh towels but there are stains everywhere. It wasn’t clean it . Breakfast is nothing . Hot water and water machine is broken. We won’t never go back to this hotel. Only location is ok . The hotel picture has saunas but they don’t have sauna . Very disappointed.

The view is well worth it. The bed was very old and one side was sunk in enough for me to slide a bit during the night. The dishes werent clean. The door to the balcony was very hard to open. The table was barely attached to the wall. The included breakfast was next to nothing.

The room was clean and a nice layout, but unfortunately the positives end there. Strong smell in the older rooms. Main complaint is complete absence of staff or service. When we arrived at 4 to checkin, no one was at the desk. We had to call a number and wait for them to arrange for someone to come to the hotel. Same situation a few hours later, when, at 7 pm we and other guests were waiting in the lobby needing assistance and no staff. Some locked out of their rooms, some needing to check in, all of us just stranded in the lobby trying to call someone and ultimately waiting half an hr before anyone even arrived. The manager was reluctant to even send someone at all at first. So, if you’re expecting a stay with literally any single staff present at all let alone the ability to serve guests, might need to check elsewhere.

Property is showing its age a little, was not the cleanest hotel I've been in, but is in a great location, room had lots of space and was good overall value for money as the cost was very reasonable.

It’s an older property and smaller hotel. So it’s relatively quiet because it’s smaller. I like the room/living room set up. It’s a relaxed hotel so check in is casual. In off season it’s good value. Don’t expect 5 star but the views are stunning from the hotel.

Finicky door key, weird random noises in the night, bathroom fan was filthy and made a horrible noise, plumbing was wonky and starts making whining noise, janky plumbing fixtures, no power outlet near the table, and a big puddle to step in in the dark between the lobby and the parking. Bed was comfortable, suite was spacious and fairly clean although in rough shape.

Was a great experience in radium the hotel was clean and cozy our second time staying there