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Renaissance Reno Downtown Hotel & Spa
4.3/558 Reviews

Renaissance Reno Downtown Hotel & Spa

Reno|1.78km from Eagle Framing & Art Gallery
I hesitated to give the hotel a review and thought it may have been a one-off but decided to write about our experience for the sake of other travelers. For context, my husband is a Marriott lifetime platinum and we have certain expectations when staying at a Marriott chain hotel. The Renaissance Reno is equivalent in our mind to a Marriott hotel but it failed to deliver the same quality during our stay. The positive: the hotel has been renovated with its unique style and the lobby is stunning. Our room was spacious, comfortable and updated The negative: There were 2 front desks in the lobby on each side of the entrance and it was confusing where to go for the check-in. Considering that my husband is a loyal Marriott member, the staff helping us seemed curt and did not make us feel special. Since it was a Sunday and we were told that the member's lounge was closed. We could still enter it and there were dirty dishes sitting on the counter and it felt unwelcome. Breakfast at the lounge the next few days was mediocre, so were the afternoon appetizers. This applies to service as well as quality of the food and available options. The worst offender has to be the internet TV. This trip was for us to relax, stay in and catch up on some movie watching. It was the worst experience ever! It took us about 5 hours to watch a 2.5 hour-movie. We thought it was just an a one-time problem but it happened to any movie on any internet channel. This is no exaggeration: the movie would freeze every minute which we got used to, but then it would freeze long enough to display an error, at which point you have to start over from beginning and fast-forward to where it was left off. Lastly, we did not mind paying the $15 self parking but started to notice there were outside people not staying at the hotel parking for free.

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Top rated hotels in Reno

Searching for hotels near Eagle Framing & Art Gallery? Compare room rates and reviews to find your ideal stay.
Grand Sierra Resort and Casino
4.1/5117 Reviews
I have being coming to Reno for the past 10 years and staying at the grand sierra resort and ****** has being one of the best ever. Rooms are beyond my expectations very clean and spacious and one of the best things is that they have a microwave if you have kids you understand what I mean lol!!!! Thank you!!!
Silver Legacy Resort Casino
4.2/5119 Reviews
Earlier I posted a negative review if the Atlantis Hotel & Resort. Same day, few hours later, went to Silver legacy.I found this ****** must looser than Atlantis! If I return to Reno, I will avoid Atlantis and spend more time and money in the Silver Legacy. I found the El Dorado had tight slots too! No recommendation there!
Holiday Inn Express & Suites Reno Airport
4.4/5102 Reviews
We stayed here while driving US-50 through northern Nevada. The hotel is very close to the airport, but we had no trouble sleeping due to noise or anything like that. Location is also good for restaurants and other services, and it's easily accessed from the Interstate. Hotel was good too; service was friendly and competent. Rooms were comfortable and modern; beds were fresh and sleep was good; bathroom was clean and the appliances worked well; and the Wifi worked well too.
Element Reno Experience District
4.4/580 Reviews
The hotel is a mid-range hotel in westin. The room is very new and relatively large. The location is in a better area of ​​Reno City. The bed was very comfortable. Some reviews said it was noisy, maybe because the windows were not closed tightly. The public area on the first floor is relatively large. The gym facilities are okay and the breakfast is also good.
Courtyard Reno Downtown/Riverfront
4.3/5101 Reviews
Just beside the small river, cross the bridge and walk more than 200 meters along the river to the car museum to see the various cars carefully collected by the casino owner. A dedicated parking garage is available for free parking. The stopover from Yellowstone Park to Yosemite is not bad. Reno is the second largest city in Nevada and has many casinos.
Circus Circus Reno Hotel Casino at The Row
3.4/5137 Reviews
Overall nice hotel. Only downside is a lot of the ******s in NV allow smoking which is extremely gross and unhealthy. Would be nice if they banned it. But otherwise it’s a fun hotel with lots to see and do and I enjoyed my time there.

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