Resorts in Cebu

"We were looking forward to use their pool and was so excited about it however when we stayed there, their pool was so dirty and even staying in the pool for just a few minutes made our skin itch so bad and we had rashes in our face and body. Thats when we knew that their pool was very very dirty. Theres a lot of debris in the pools as well, we used all of their pool and all of them were bad. To think that their rates are so high and this is the experience we get. Their rooms need maintenance as well specially the bathroom."

"The hotel is about a 15-minute taxi ride from the airport, which is true and very convenient. You're greeted with live music at the entrance. Security is present: security checkpoints, baggage scanning, and guards with dogs. The hotel has its own beach and three entrances to the sea. The water is crystal clear, fish swim right off the shore, and life jackets are free. The hotel is very family-friendly. There are water slides, a kids' club, and a huge playroom. You can even leave your child with a nanny (for an additional fee). There are daily activities for both children and adults, including arcade machines, air hockey, and morning yoga. Breakfast is included, and it's excellent. There are two restaurants, a huge selection of food, and everything is delicious. Even ice cream is included. After breakfast, children are given marbles—a small change, but a nice touch. Lunch and dinner are extra. There are Italian and Cantonese restaurants, as well as various buffets. There are bars on the beach, by the pool, and in the lobby. Live music plays in the evening, creating a great atmosphere. The grounds are vast: golf, mini-golf, tennis, billiards, table tennis, and badminton. Wi-Fi works great throughout the property. The staff is very friendly. The main drawback is the renovations; they need a refresh. However, the service and infrastructure are still excellent."

"We stayed for 2 nights. It was decent value for money. But lots of small giggles...our room was right kn top of the area that served bfast. Trolleys bringing food in made a lot of noise from 5 am! Towels were not freely available! Choice of food for vegetarians is limited."

"I booked this place wondering if it was the same one we stayed at for our honeymoon 19 years ago, and it was exactly as I remembered. The facilities are definitely showing their age now; the air conditioning is noisy, and many areas clearly need renovation. However, the surrounding ocean and swimming pool were still incredibly beautiful and lovely. Unfortunately, there's a large building under construction right behind the property, which has been going on for years. I imagine it would be quite noisy on weekdays, but since we stayed over the weekend, it was quiet and pleasant for us. Most importantly, the stars in the night sky were so incredibly clear – it was completely rejuvenating. Also, on our first day, I accidentally left my bag in a Grab taxi, and the staff were incredibly helpful in assisting me. I was very grateful for their efforts. The staff at the breakfast buffet were also very friendly, especially one older gentleman who was exceptionally kind. The breakfast menu changed slightly over our three-day stay, and they even made omelets fresh and brought them to our table, which we thoroughly enjoyed. The restaurant view is also stunning. Because of the loud air conditioner, we'd turn it on when we left for swimming or meals, and then turn it off when we came back to the room. There are three swimming pools, with varying depths like 4, 5, 8, and 12 feet. Being able to swim while looking out at the ocean is just beautiful. If you enter a less crowded pool, a staff member will even come over and clean it for you."

"I booked for a room with pool view which is more expensive than the rest of the rooms but i was greatly disappointed. We were placed in a room with a roof view and the view of another building! It was a waste of money! We only get to see the roof of something! Never again would i be paying extra money for a pool view when the hotel will not give us such kind of room as advertised. They said they will transfer us to a room with a pool view but it did not happen. We kept on waiting but it did not happen until we gave up. The receptionist was a little disrespectful and impatient. Worse still, they do not allow guests who have checked in the hotel to use the pool with inflatable play set and slides. I was mislead into thinking that guests can use the pool with inflatable play set for free. The hotel guests have to pay P600 per person in order for one to be able to use such pool and slides. I guess families with children have been more disappointed than me knowing that they and their kids could not use such pool for free. So those who will try to book this hotel hoping their kids can enjoy the pool with inflatable play set and slides for free, think again. You will be greatly disappointed because you will only be able to use the ordinary pools."

"I recently stayed at Bluewater Maribago and had an overall pleasant experience. The resort offers a relaxing atmosphere with strong hospitality standards and several standout features, though there are also areas that could benefit from improvement. What I Liked 1. Excellent service and hospitality, especially at the Oyster Bar. The staff were attentive, warm, and professional, which truly elevated the dining experience. 2. Newly refurbished modern rooms that feel fresh, clean, and well-designed for comfort. 3. Convenient buggy service around the property, which makes getting around easy and enjoyable. 4. Lifeguards stationed at all pools and swimming areas, providing reassurance and a strong sense of safety for guests. 5. Anuma Spa’s ambience and treatment selection, which offer a relaxing environment with a wide range of spa services to choose from. Areas for Improvement 1. Breakfast management during peak hours needs significant improvement. Around 8:30 AM, the breakfast area becomes very busy, and food replenishment is slow. For example, while there are three hot steamers dedicated to eggs, bacon — a hot favorite — is served on a small plate that gets wiped out within seconds. Food supply and quality control during peak periods should be better managed to ensure consistency. The bread selection, however, is excellent and deserves recognition. 2. Security procedures may unintentionally compromise guest privacy. Guests are frequently asked to state their room number when leaving the lobby, and again when entering through the guardhouse — first to taxi drivers and then to security officers. This means multiple strangers may overhear room numbers, which raises safety and privacy concerns. A more discreet verification process would enhance guest security. 3. Spa promotions for in-house guests are lacking. While the spa experience is excellent, there are currently no exclusive perks for staying guests. Introducing options such as an early bird discount (e.g., 10:00 AM–3:00 PM) or curated half-day and full-day “head-to-toe recharge” packages would be attractive. The spa pricing is relatively high compared to comparable standard spas outside the hotel, so value-added incentives for in-house guests would make the experience even more appealing. Overall, Bluewater Maribago offers a comfortable and well-maintained resort experience with strong service standards. With improvements in breakfast management, privacy-focused security procedures, and enhanced spa promotions for in-house guests, the resort could further elevate its guest experience."

"The entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM."

"Lovely hotel . Nice and quiet, situated in a quite place for relaxing . Ordering taxi’s to go out of the resort was comfortable. Breakfast needs a little more flavour. Staff was helpful. They have a tour guide on site to assist with any trips. Great work"

"We had an amazing experience at arterra Hotel during Christmas day. The staff was incredibly friendly and attentive, the rooms were spotless and comfortable, and the amenities exceeded our expectations. The location was perfect and the overall ambiance made my stay truly memorable. Highly recommend to anyone looking for a great place to relax and unwind. God bless"

"Amazing staff! Great food, many pools, and brilliant atmosphere. I was in a newly renovated room. Although the toilet seat definitely needed updating. The seat was damaged/old and needed replacing. I requested this two days in a row, and it wasn’t changed. Other than the toilet seat issue, my stay was perfect."