5-Star Hotels in Cebu

Had a really pleasant stay at this hotel 🤍 The room was clean, comfortable, and well maintained. The staff were friendly and very helpful throughout our stay, making us feel welcomed from check-in till check-out. Location was convenient, and the overall atmosphere was relaxing and cozy. Service was excellent, and every request was attended to promptly. Thank you for making our trip even more enjoyable. Would definitely love to stay here again in the future 😊

The hotel is located on a private island. Getting there isn't too difficult, but all the main attractions (sardines, sharks, canyoneering) are quite a distance away. This hotel seems to have been designed for guests who don't want to leave it – a small 'Bounty island' vibe. But it didn't quite hit the mark. The staff here are constantly smiling. As soon as they see you, they drop what they're doing to greet you. During meals, they approach you every minute to ask questions and tell you about the free 'entertainment' planned for the day. Honestly, it's annoying and doesn't match the status the hotel clearly aims for. In a good hotel, staff are incredibly helpful yet discreet. Here, they can't even clean the room without being noticed. However, you can tell they've been trained this way, rather than it being their natural work style. So, if they were trained differently, these young people would significantly improve the service quality. Also, don't expect quick responses or help from anyone. It's better to go directly to reception and sort things out yourself. That's the most effective way, otherwise, you might drown in a Kafkaesque castle with a British surrealist twist. The room we stayed in was magnificent in terms of size and cleanliness. The shower wasn't working well, but they replaced it quickly. When walking around the room, the wardrobe wobbles and makes noise, but these are minor issues. I noticed signs of wood-boring insects in the safe cabinet, but didn't see the insects themselves, so they didn't cause any trouble. Food. The food here is very poor, compared to all the other places I've visited in the Philippines. A hotel aiming for a high rating shouldn't be serving microwaved store-bought pizza at such a price. If the food is cooked properly (grilled chicken breast, for example), it's invariably oversalted or overspiced. Or both at once. I couldn't find a single dish on the menu that was worth its price or genuinely tasty, except perhaps for the scrambled eggs at breakfast. But that's not enough if you plan to stay on the island all day, is it? Snorkeling costs 1000 pesos per hour for the boat and 100-200 pesos for equipment (each item separate: mask, fins, aqua shoes). The hotel staff claim the equipment is new, but that's not true. Aqua shoes are essentially unavailable in adult sizes (from 40 and up, we found only two old and torn pairs). The coral reef is dying after the typhoon, but there are still beautiful spots, and my wife and I don't regret snorkeling here. Especially since it was the only activity available on the island. To sum up, this hotel might suit those who want to isolate themselves from the rest of the world for a resort-style vacation with an average level of service but rather high prices for that level.

Seda hotel is conveniently located near one of the famous malls in Cebu city. Breakfast was great, they have great food selection options and it is buffet. Check in was really smooth and they even offer an option of early check in + package for drinks for an affordable amount. Rooms were clean, well airconed with a good city view. Maybe the only inconvenience for me was shower water was not hot enough, but not cold for sure. Also they have higene shower next to the toilet but no soap near it. Quite and great place to live while visiting center of Cebu city. It was mi daughters birthday and they even gave us a very tasty cake

If you can get a direct round-trip flight with China Eastern Airlines, I genuinely recommend trying a vacation in Cebu. My first choice was the Shangri-La Hotel, but they didn't have any rooms available at the time. So, I booked this J Park hotel instead, and I ended up feeling like I made an excellent choice because it's truly perfect for families with kids. I'm talking about slightly older kids, maybe 6 and up, as they have a ton of water activities, similar to hotels like Senbo in China. But what makes it even better is its beachfront location. So, if you want to play in the sand or go snorkeling, they offer free equipment rentals, or you can bring your own. And if you're into swimming pools and water slides, there are plenty of those too. I also highly recommend their suite with a separate living room and bedroom. The price for these suites isn't exorbitant, it's super convenient for a family to stay together, and it even has two bathrooms. It's ideal for families traveling with both elderly relatives and young children. And here's a little tip: in Southeast Asian countries like this, if you can negotiate with the staff, you often won't have to pay an excessive amount for an extra bed. I can't go into too much detail, you know what I mean; check other reviews, and you'll get the gist. The hotel breakfast does get very crowded, so I suggest either going early or waiting until later. The hotel's location is also fantastic, with a supermarket and several restaurants right outside. Plus, taking a taxi around there is very affordable; just download the Grab app. There's a massage parlor called Gold Moon directly across from the hotel. This place is excellent; among all the places I tried, their ambiance was the best. Also, in the shopping area across from the hotel, there's a nail salon that is incredibly cheap. For my daughter and five other girls, getting 'QQ nails' cost only about 50-60 RMB each, so it was super affordable. And you can choose from really pretty designs; my daughter said her designs were intricately done, which you can see in the photos. I'm not sure why durians are so expensive in Southeast Asian countries like this. Everyone says you can eat durian in the Philippines, but I didn't find any good ones. However, you absolutely *can* eat excellent large crabs in the Philippines – like the Singaporean chili crab, made with Sri Lankan mud crabs; they are delicious and very reasonably priced. We tried one place opposite the hotel and also took a taxi to the popular Red Crab, which was trending on Xiaohongshu. Personally, I found Red Crab to be tastier and more professional; they also had a wider selection of crabs. If you try both, you'll understand what I mean. Overall, I really liked Cebu's J Park hotel. It's a high-value, safe place with great service, and I wholeheartedly recommend it for families with kids. I heard they even have a babysitting service for infants. One small complaint though: when I booked, I communicated with Ctrip, and it was agreed that we'd get two hours of park playtime daily, but the hotel later denied it. To my surprise, Ctrip directly compensated me. Ctrip is truly amazing; I'll only use Ctrip for future travels!

I had a pleasant stay at Plantations Resort Mactan and appreciated the peaceful surroundings and overall atmosphere. However, considering the price, I expected a little more in terms of room facilities and value. Some areas felt dated, such as the television, which was an older model and not a smart TV. The room windows also allowed quite a bit of outside light in, which affected the comfort at night. The games room was a nice idea, but having to use tokens for the games felt a little disappointing given the overall cost of the stay. The resort has potential and a lovely setting, but some updates and added value would make the experience feel more in line with the price.

The location and facilities were really nice. The room wasn’t untidy, but there were some cobwebs in the bathroom. Their ATM was out of service at the time - the nearest was about a 30 minute walk away. Would recommend to take cash with you

Had a wonderful stay at Mövenpick Cebu! The rooms were clean and comfortable, the staff were warm and accommodating, and the food was excellent. The pool and beach area were relaxing and perfect for a quick getaway. Great service and overall experience — highly recommended!