5-Star Hotels in Cebu

The staff were very accommodating. I had a sprained wrist when I arrived and the hotels has been more than helpful to me from check in to checkout. I called the operator to ask if they had bandages and not even 10 minutes later a medic came in and bandages my arm. 10/10 hospitality and service.

The hotel is located on a private island. Getting there isn't too difficult, but all the main attractions (sardines, sharks, canyoneering) are quite a distance away. This hotel seems to have been designed for guests who don't want to leave it – a small 'Bounty island' vibe. But it didn't quite hit the mark. The staff here are constantly smiling. As soon as they see you, they drop what they're doing to greet you. During meals, they approach you every minute to ask questions and tell you about the free 'entertainment' planned for the day. Honestly, it's annoying and doesn't match the status the hotel clearly aims for. In a good hotel, staff are incredibly helpful yet discreet. Here, they can't even clean the room without being noticed. However, you can tell they've been trained this way, rather than it being their natural work style. So, if they were trained differently, these young people would significantly improve the service quality. Also, don't expect quick responses or help from anyone. It's better to go directly to reception and sort things out yourself. That's the most effective way, otherwise, you might drown in a Kafkaesque castle with a British surrealist twist. The room we stayed in was magnificent in terms of size and cleanliness. The shower wasn't working well, but they replaced it quickly. When walking around the room, the wardrobe wobbles and makes noise, but these are minor issues. I noticed signs of wood-boring insects in the safe cabinet, but didn't see the insects themselves, so they didn't cause any trouble. Food. The food here is very poor, compared to all the other places I've visited in the Philippines. A hotel aiming for a high rating shouldn't be serving microwaved store-bought pizza at such a price. If the food is cooked properly (grilled chicken breast, for example), it's invariably oversalted or overspiced. Or both at once. I couldn't find a single dish on the menu that was worth its price or genuinely tasty, except perhaps for the scrambled eggs at breakfast. But that's not enough if you plan to stay on the island all day, is it? Snorkeling costs 1000 pesos per hour for the boat and 100-200 pesos for equipment (each item separate: mask, fins, aqua shoes). The hotel staff claim the equipment is new, but that's not true. Aqua shoes are essentially unavailable in adult sizes (from 40 and up, we found only two old and torn pairs). The coral reef is dying after the typhoon, but there are still beautiful spots, and my wife and I don't regret snorkeling here. Especially since it was the only activity available on the island. To sum up, this hotel might suit those who want to isolate themselves from the rest of the world for a resort-style vacation with an average level of service but rather high prices for that level.

The hotel's location is good, but you have to queue for breakfast every day. The restaurant is too small and the variety isn't great, and there's no pool. Outside, there's a construction site, so it's impossible to relax during the day. There's no designated smoking area anywhere within the hotel, so you have to go outside the main entrance to find a place to smoke. Be aware of this!

The hotel's service, facilities, and cleanliness were all top-notch. The only thing that wasn't great was the beach. It was quite small, and more importantly, the sand wasn't really sand – the grains were very large, making it uncomfortable to walk on even with flip-flops. If you go, it's definitely more worthwhile to spend your time at the hotel's infinity pool. The buffet was also good; someone was celebrating a birthday, and it felt very ceremonial, similar to Haidilao in China. Finally, I had originally wanted to try the hotel's Thai restaurant, but at 12 PM, they told us it was closed for the day. Also, the Thai massage on the second floor didn't open on time in the morning 😅

If you can get a direct round-trip flight with China Eastern Airlines, I genuinely recommend trying a vacation in Cebu. My first choice was the Shangri-La Hotel, but they didn't have any rooms available at the time. So, I booked this J Park hotel instead, and I ended up feeling like I made an excellent choice because it's truly perfect for families with kids. I'm talking about slightly older kids, maybe 6 and up, as they have a ton of water activities, similar to hotels like Senbo in China. But what makes it even better is its beachfront location. So, if you want to play in the sand or go snorkeling, they offer free equipment rentals, or you can bring your own. And if you're into swimming pools and water slides, there are plenty of those too. I also highly recommend their suite with a separate living room and bedroom. The price for these suites isn't exorbitant, it's super convenient for a family to stay together, and it even has two bathrooms. It's ideal for families traveling with both elderly relatives and young children. And here's a little tip: in Southeast Asian countries like this, if you can negotiate with the staff, you often won't have to pay an excessive amount for an extra bed. I can't go into too much detail, you know what I mean; check other reviews, and you'll get the gist. The hotel breakfast does get very crowded, so I suggest either going early or waiting until later. The hotel's location is also fantastic, with a supermarket and several restaurants right outside. Plus, taking a taxi around there is very affordable; just download the Grab app. There's a massage parlor called Gold Moon directly across from the hotel. This place is excellent; among all the places I tried, their ambiance was the best. Also, in the shopping area across from the hotel, there's a nail salon that is incredibly cheap. For my daughter and five other girls, getting 'QQ nails' cost only about 50-60 RMB each, so it was super affordable. And you can choose from really pretty designs; my daughter said her designs were intricately done, which you can see in the photos. I'm not sure why durians are so expensive in Southeast Asian countries like this. Everyone says you can eat durian in the Philippines, but I didn't find any good ones. However, you absolutely *can* eat excellent large crabs in the Philippines – like the Singaporean chili crab, made with Sri Lankan mud crabs; they are delicious and very reasonably priced. We tried one place opposite the hotel and also took a taxi to the popular Red Crab, which was trending on Xiaohongshu. Personally, I found Red Crab to be tastier and more professional; they also had a wider selection of crabs. If you try both, you'll understand what I mean. Overall, I really liked Cebu's J Park hotel. It's a high-value, safe place with great service, and I wholeheartedly recommend it for families with kids. I heard they even have a babysitting service for infants. One small complaint though: when I booked, I communicated with Ctrip, and it was agreed that we'd get two hours of park playtime daily, but the hotel later denied it. To my surprise, Ctrip directly compensated me. Ctrip is truly amazing; I'll only use Ctrip for future travels!

This turned out to be an incredible choice for our family; Though it is a refurbished property, the rooms' size is very good. The beach was nice and the most astonishing thing for us was the small rock formation near its beach, which hosted an incredible variety of fish and other forms of life. Just a pair of swimming googles or the snorkeling rental equipment here could get one ready in a matter of minutes from your room. The breakfast spread was good and the 'chocolate hour' in the afternoon was a hit amongst all kids and adults.

Хорошая 5ка с большим бассейном, собственной конюшней, фермой, небольшим зоопарком, прекрасным фитнес залом, большим бассейном и треком с квадроциклами, завтрак - шведский стол, не очень разнообразный, но все необходимое есть, достаточно скромно, но вкусно. Персонал вежливый, приветливый и гостеприимный. Цены в ресторане и на услуги SPA максимально демократичные (для 5* отеля). Есть как здание с номерами, так и отдельные виллы с собственными бассейнами. Вилла отличная, просторная, с огромной кроватью, ванной комнатой, множеством окон, достаточно большим (для личного) бассейном и прекрасным видом на море. Береговая линия в наш визит была вся в мусоре, что полностью исключало желание купаться в море (благо, был личный бассейн на вилле, а так же большой общий бассейн отеля), так же территория вся была засыпана листьями от фикусов, которых на территории достаточно много, сделаю предположение, что связано это было с недавними тайфунами, к берегу принесло много водорослей, веток и мусора с моря. Персонал отеля активно занимался уборкой весь период нашего пребывания в отеле. В целом, территория отеля ухоженная, симпатичная, газоны подстрижены, деревья ухожены, а территория, на минуточку, очень большая, что требует большого количества персонала на ее поддержание.

Okay naman yung hotel ang problem lang is 3days yung stay pero dapat may extra bedshit kumot and towel po sana HAHAHAHHA kase parang isang towel lang ma use in 3days and the bed di ma change yung bedsheets