4-Star Hotels in Cebu

We loved the convenient location, especially being so close to the airport. The customer service was excellent—everyone was friendly and helpful, and the restaurant staff were especially kind and attentive. We truly enjoyed our stay and would highly recommend it to our friends and family.

I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak. This situation was very concerning and made us feel uncomfortable during our stay. In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well. We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit? Thank you for your attention and prompt assistance.

This was a wonderful resort with many villas. I couldn't hide my delight at the fact that the beach was right in front of my room as soon as I stepped out. There was a pot of water at the entrance to wash off sand, which was very convenient. The cleaning staff kept the cottage entrance spotless every day. We spent two incredibly satisfying days exploring several pools, relaxing under big trees, participating in aerial activities from the private beach, and watching our children search for sea creatures. We also enjoyed delicious meals every night at their sister grill restaurant, making this a definite place to return to. I'd love to visit again, even next year! By the way, the aerial activities are not recommended for those who get seasick.

The island was beautiful and we really loved the place. However, I was disappointed with the drone policy. Even though I already had a permit, drone flying was only allowed in one specific area, which did not feel safe because it was surrounded by water. It would be better to provide safer and more flexible flying locations for visitors with approved permits.

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.

Location wise, this is pefect. You can just take any public transport and you are there when you get off. The staff are very well trained, very nice and very polite. Everything looked very clean and even if the hotel is not that big, they had a badminton/volleball courts. There is enough beach front to walk around. For a Lapu-lapu beach, their beach is clean enough as well. They had plenty of covered lounge couches to enjoy beach front even under the sun. The pool is small but it feels clean. We paid an extra ₱ 500 to get the ”upgrade” for the ocean view and it was our biggest mistake causing us to lose sleep. Apparently, the room assigned to us was part of an adjoining room and the sound insulation was terrible. We can hear everything happening in the other room and unfortunately the couple in the other room were going at it very loudly (the girl was shouting) until around 5 in the morning. We don't recommend the breakfast buffet as well especially if you are paying the extra ₱1,100 for another person. Very few choices, very salty meat dishes and we don't know exactly what caused it but we had a stomachache after breakfast.

I had a pleasant stay at Savoy Hotel Mactan Cebu. The room was clean, spacious, and comfortable, making it easy to relax after a long day. The staff were friendly, welcoming, and quick to assist with any requests. The hotel facilities, especially the swimming pool, were well-maintained, and the location was convenient, with easy access to the airport and nearby attractions. The breakfast offered a good variety of food, although adding more local dishes would make it even better. Overall, I had a great experience and would recommend this hotel to both business and leisure travellers.

The rooms are excellent, spacious and comfortable, and the bathroom is huge. On the second day we could not get the staff to clean up the room, for some reason everyone else was a priority. But the rest of the services were great and the staff overall are as welcoming and friendly as Filipinos can be. The location was the major let down for us as there is no beach in reality, which is what we booked for. There is a tiny area of beach access completely covered with algae and littered with boats. You can only hope on an island tour if you want to spend time in an actual White Sand beach. Also you have to chance walking with no sidewalk dodging cars if you want to go eat anywhere else.

Many staff members are fluent in Japanese, which is a plus. The hotel has a tropical vibe, and the atmosphere is lovely. There were a few shortcomings: no slippers in the room, I forgot my toothbrush, and I wasn't given the beach towel exchange card during check-in, which I was supposed to receive. However, when I contacted them, they addressed these issues. I didn't opt for breakfast, but it seems to be well-known as one of the best among the surrounding hotels.

Solea is great for families but also for line of couple travellers. Location is close good, we stayed first in the palm wing which is to the left of the main hotel. Amenities are as expected aircon, tv fridge and shower. Our views was the back of the hotel so a city view and sea view. The pools are aimed at kids hit there's a great area with private beach and you can chill there if you're after serenity. It's pretty decent for value and breakfast is buffet. Only thing I would say is not good value is having to repay for the inflatable obstacle course if you have kids as that's not free.