3-Star Hotels in Cebu

A wonderful hotel right by the sea. It's small, with only 8 rooms (if I remember correctly). All the rooms are large, clean, and beautiful. There's no TV, but that didn't bother us at all. They have their own reef where you can swim with turtles and various fish. They also organize transport with a driver for trips to see sharks and waterfalls. The hotel restaurant serves delicious food. We absolutely loved everything and didn't even leave the hotel. I highly recommend it to everyone!

The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.

We loved staying in this location. Our room was right on the water, giving some breathtaking views morning and night. Lots of storage space and big bathroom. The hotel has a great diving center that also rents all kinds of snorkeling equipment too until later hours. Pool was clean and there was even a tipsy bar within it. Our only issue was very low water pressure in the shower which made washing long hair ia bit challenging. While you are away from the “mail” street in town, walk us about 8 min and there are few other hotels/ restaurants and activity companies located right next to hotel entrance

👍 What works well •Location: It’s very conveniently located near Mactan‑Cebu International Airport (just a 5-10 minute drive) which makes it a good choice especially if you have a flight early or late. Staff & service: Many guests report friendly, helpful staff and good service. For example: “Staff was friendly, accommodations were clean and secure.”  👎 What could be better •Noise: A recurring complaint is that rooms facing the busy road are noisy, and the windows don’t always block out the sound sufficiently. •Room size & condition: Some rooms are small (especially the “studio” type) and furniture or fixtures are described as dated. Example: “rooms and bathrooms are tiny.” •Breakfast & food quality: While breakfast is included in many stays, some guests mention that the food quality is mediocre or basic.

We truly wanted to love this accommodation! There are definitely some fantastic elements here, and I want to highlight the positives first. The customer service team was wonderful—friendly and genuinely committed to fixing our concerns, which we really appreciated. The room itself, once we finally settled in, was quite comfortable! We enjoyed the nice view, and the bed and linens were absolutely great, leading to a good night's sleep. These factors were ultimately why we were able to comfortably complete our 3-day booking. However, I have to be completely frank about the initial experience. It was quite unacceptable and disappointing that the room assigned upon check-in felt totally unprepared for our arrival. ⚠️ The journey to the room, while clearly marked, was still a lengthy challenge, requiring us to navigate ”corridors, two elevators, and a strong chemical smell,” only to arrive at a room that, unfortunately, smelled distinctly of sewage. This initial discovery, after that long route, was genuinely distressing, and I sincerely hope the team ensures this doesn't happen to future guests. We gave them a chance to fix it, and they graciously found us a new room on a higher floor. While the new room was lovely, the trek to it was just as long, if not longer, and still involved a complex route of corridors and elevators. My hope is that the management will take this feedback to heart and ensure the initial room preparation is flawless for all future guests. In summary: Fantastic, helpful staff and a great, comfortable room (once settled), but the journey to the room and the initial room preparation needs serious, immediate attention.

very convenient Malapit sa mga malls and marami ka pwedeng mapagpipilian .. theres also some spas near and walking distance lang mura pa the staff are very accommodating. they are not really strict pag may bisita ka will book again next time

The staff were very kind, helping with luggage and showing me where to refill my water bottle. As for the bathroom, there's no shower curtain, but the water pressure isn't strong enough for water to splash everywhere. It was a bit of a shame to see some small rust spots, though.

This hotel is perfect for a night or two, or as a starting or ending point for a trip to the Philippines. All the necessary infrastructure and services are nearby, including McDonald's, 7-Eleven, and a ton of other options. There's a cafe just 20 meters to the right of the hotel exit that offers all sorts of food and drinks. However, there are no suitable or comfortable swimming beaches here. If you don't mind the number of ships and the port life, and just want to use the time to sunbathe, then it's fine. Otherwise, everything at the hotel is great for a short stay, especially for a group. It has everything you need. I recommend it.

It's a mixed bag. The location is excellent, offering a different, good sea every day. For safe swimming, you need to follow the tide schedule. The hotel grounds and plants are very well maintained; they're beautiful and clean. There's a long stretch of beach for strolls. Logistically convenient – there are plenty of cafes, restaurants, shops selling travel essentials, and a market with fresh produce nearby. A major drawback is the large construction site nearby, which can be heard all day, especially in the bungalows nearby. The rooms and bungalows are in fair condition. However, there are some serious downsides: every other day, it was impossible to shower due to low water pressure; when the pressure was low, the water heater wouldn't turn on; and the water had a strong sewer smell. At breakfast, the restaurant won't offer you salt, pepper, or sauces unless you ask. Drinks include juice from concentrate or coffee. Only after a week did we discover they offer tea for breakfast. The breakfast is very basic, and there's no fruit at all, which is surprising given the price of fruit on the island. There was trash on the beach all week, just a little bit, washed up by the sea. It was cleaned up quickly, as it didn't require much effort. But why is the beach cleaned only once a week? The hotel website advertises a shuttle service, but I advise against it. Personal experience: I sent a text message and email to the hotel on time; our ferry departed at 5:30 PM. We arrived on the island around 7:00 PM. We weren't met. We got there ourselves. A hotel security guard met us at the hotel and gave us our room keys. It immediately became clear that the light switch in the bathroom was causing lightning and could shock us, and the water heater wasn't working. The security guard said, ”Take this up with the management tomorrow; my concern is safety.” Information about room problems is not passed on to the management. So, we spent the first night without hot water or power in the bathroom. After we contacted them, they gave us a working room mid-way through the second day. They didn't apologize for the missed shuttle service, and they didn't offer the stated compensation for our independent transfer. Moreover, I received a welcome email from the hotel after only one day of my stay. The hotel has adequate staff, and the people are positive and friendly. However, management, quality control, and leadership are seriously flawed. The rooms are overloaded with text reminders, rules, and restrictions, many of which would be confusing to a normal person. Or does the hotel manager think only people with dementia stay at their hotel? Reminders and restrictions are completely unnecessary if guests are greeted promptly and the necessary information is provided electronically in their native language.

Our stay in Richmond Plaza Hotel was excellent, i just want to suggest that we wish they would have hair blower, Kettle inside the room thats all. the staff are nice alsooooo kudos!