Hotels Near Caixa Cultural in Rio de Janeiro

I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.

I was hosted in this hotel last weekend - 02 to 03/07/2022. I have contacted me, and Mrs Vanessa has answered me, she kept the forgotten pieces, and the next day she sent me for Sedex with great delight and sympathy, and I would like to congratulate her on the sensitivity and empathy shown by that person. All the staff very careful and efficient.

This hostel is amazing! After staying at most of the hostels in Rio I finally found this place now I don't ever want to leave. The staff is very friendly and helpful, Jonathan in reception provided excellent service during my check-in. The dorm rooms, breakfast and common areas of this hostel are top notch!

I only have positive words for the stay at Novotel Leme. The staff is very helpful and friendly. The rooms are very nice, the service is great, breakfast is delicious, versatile and extensive, the rooftop bar Sky Leme is a very nice place with a magnificent view and a nice pool. I appreciated the cocktails. So many thanks to all the staff to make our stay a great experience every day! Special thanks to Vicente for his friendly attention.

I stayed there for five nights in January 2020, and have only good things to say about the hotel. Nice and clean room, good food in the restaurant, friendly and helpful staff (with good advices about where to go - and not to go), great location (400 meters from Copacabana beach and across the street from Cardeal Arcoverde metro station) and in a pretty busy and safe part of the city, with many shops and restaurants. Not too expensive rooms. They can also offer transport to the international airport for 25 real. That's much cheaper than taxi!

The hotel is very good, it is very good, it is very good, it is very good, it is very good, it is very good, but it is not very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very good, it is very Room: Wi-Fi worked only when we approached the door or you had to go down to the reception. Old, very old and sleeved beds and beds. Clean but sleeved and broken. Towels: very used, with some sleeves. It's time for them to make a complete renovation. It's the basic thing that is asked for a 3-star hotel. Cleanliness: very light, upstairs. A bad breakfast: abundant, missing more variety of fruit, with everything Brazil has was scarce. Excellent staff. Mobile: old, with little maintenance. Time of replacement. nice: on the head of bed there were the beads of light, i.e. when you wanted to sleep with the coat you took the light without wishing. The hotel was very comfortable and very comfortable.

good hotel. check-in was very full and the rooms took a while to be released, but nothing crazy. Rooms are good and faithful to the photos, but the cleaning left something to be desired - stained towels. good location!

Beautiful Hotel from room views and the the pool side and the garden beachfront so relaxing 🌅🌇 breakfast Is everything good.🥐🍳 wonderful stays disabled access ♿ toilet, elevator 🛗 so cool haha I was just confused the turnings round elevator abc number anyways on the the room.arw in circles too ☺️ probably it's the designs infrastructure is cute tallest building I love everything and would choose this hotel when comes to Rio de Janeiro don't skip to stay and experience this paranomic views,the hotel stuff are really nice the ladies ,the doorman and even the one helps our luggage the front parking lot big space taxis are outside ready to go.ooh the area is closer to leblon and far from Copacabana,I stay from the Centro when I book the hotel don't have clue how far this hotel from where I was so better check the map me or Google haha 😂 so you won't feel lost like me.its very Forest mountain 🏔️ sides and it's cooler it's difirent sides of town I guess the resort is very outstanding from the area Have a shotp,have good foods, actually don't need to go out if you come for relaxing 🌅 massage,beach eat chilling stay in the morning the sunrise 🌅 so beautiful birds chirping so calm 🦜🦜🦜🦜 it's perfect hotel for me the room have smart light or just a multi colored lights haha makes it more night so romantic ❤️⭐⭐⭐⭐⭐⭐⭐⭐❤️❤️❤️

I stayed here where my flight from Lisbon to Belo Horizonte was diverted to Rio de Janeiro due to the airport being closed due to the bad weather. So it was the airline TAP Portugal which arranged (and paid for) my stay here. And I really enjoyed it. The reception staff was really friendly, welcoming and helpful. My room had a nice view of mainly the hotel in front but also of the beach. It was clean, the beds were comfortable so just 10/10

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.