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"Very nice. Only cleanliness issue was smell from floor drain that I fixed by plugging the vanity basin, nearly filling it and then flushing the drain. Other issue was single mattress way too soft for my wife who gets sciatica. We turned the mattress over and it made it bearable."

"Good stayed, clean hotel and great facilities, comfortable bed, always had a good sleep and clean room , all the staff are great always smile and helpful, great location , walking distance to train stations, shopping mall and restaurants. Highly recommended. I will definitely stay at Novotel Hotel again in future."

"Great staff and very attentive to some issues we had with the room at the beginning and everything went well ….until …. At 12 midnight we woke up with excruciating screams of a woman (drunk? **************? Echoing in the car yard , Banging on our and other doors and cars using F words …running around like a mad.. then I heard One of the guests yelling shut the…up then he called the pub security and they came to trying to calm the woman she wouldn’t stop and the man next door was very angry yelling at her to shut up… after 15-20 min security and one of the night staff escorted the woman who stayed next door to us, she drove off when still screaming and constantly horning her car After she left I opened the door very shaky and spoke to the staff and advised her how stressful and scared I was about the situation waling up with this noise. Then i checked our car to see if it was damaged or not, luckily wasn’t. She said she will get her manager to call me on Monday to refund or work something out (a free room next time, etc) she said the same thing to the man who was next door and upset about the situation Absolute NIGHTMARE absolutely!!!! Staff are really nice though. They tried their very best."

"Health: good Facilities: Good Environment: good Service: Good"

"Clean and neat place with restaurant at the tavern. The location is within walking distance to train station that goes to Sydney."

"Mercure Sydney Blacktown is a fantastic choice for business travelers looking for a blend of convenience, comfort, and professional amenities. With its strategic location, business-friendly facilities, comfortable accommodations, diverse dining options, and outstanding service, it offers everything needed for a successful and enjoyable business trip in Blacktown, NSW. Whether visiting for work, leisure, or a bit of both, guests can look forward to a pleasant and productive stay at this hotel"