Guest Reviews of Ibis Styles Rouen Centre Cathédrale
6.9/10
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.0
Amenities6.6
Service6.9
Cleanliness7.0
Filter by:
Sort by:
All reviews(50)
Positive reviews(22)
Reviews with photos/video(2)
Negative reviews(23)
Artur
Standard Double Room
Stayed in Jan 2024
Couples
6 review
7.0/10
Posted on Feb 14, 2024
Good location, close to the city center and a public parking lot. Nothing amazing, but overall is OK.
lin8544
Standard Twin Room
Stayed in Mar 2025
Solo travellers
105 review
6.5/10
Posted on Apr 20, 2025
The elevator was broken. It was hard to carry the luggage upstairs. The breakfast was simple, with bread, meat, eggs, milk, freshly squeezed orange juice, and fruit. It was basically European style, with hot tea and coffee.
Original TextTranslated by Google
🍒xiaomeiren🍒
Standard Twin Room
Stayed in Mar 2025
Travel with friends
30 review
10.0/10
Outstanding
Posted on May 5, 2025
Clean room, comfortable accommodation
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Aug 2023
Business travellers
29 review
10.0/10
Outstanding
Posted on Sep 8, 2023
Enjoy your stay at the ibis hotel, located just a stone's throw from the cathedral. 😊😊
Original TextTranslated by Google
张孔
Standard Double Room
Stayed in Dec 2022
Solo travellers
7 review
9.0/10
Great
Posted on Jan 13, 2023
Parking is inconvenient and expensive. Everything else is OK. It is bigger than other Ibis hotels, but old. The elevator is too small. It is very close to the church and the downtown commercial street, and shopping is just a stone's throw away.
Original TextTranslated by Google
Guest User
Stayed in Jul 2024
Family
8.0/10
Very Good
Posted on Aug 7, 2024
Prior to arriving we were advised that the lift was not working, however, we could not make alternate arrangements so when we arrived the receptionist was very helpful in arranging for my 82 year old sister in law to be on the 1st floor instead of the 4th all through the stay he was friendly and helpful the hotel location was very good being close to the historic district
Guest User
Stayed in Aug 2023
Couples
2.0/10
Posted on Sep 9, 2023
Don't bother. We were on the 6th floor lift not working 15 mins after arrival. No A/C extremely hot. Broken hair dyer. Dirty especially the toilet. Cramped room not even a waste paper basket. Very disappointing for a styles would be annoyed if it was a budget. Tired and neglected. Checked out after 1 night and went to the Mecure
Guest User
Stayed in May 2023
Couples
4.0/10
Posted on Jun 27, 2023
Tired, dated, dingy, - key card slot for electric supply fell off wall and had difficulty getting it to stay put! Seemed to be limited supply of towels and toilet rolls despite our double occupancy! No air con but at least supplied a fan! During our visit to France we stayed in a couple of Mercure hotels and 3 Ibis as my husband is a platinum card holder the one in Rouen is by far the worst one! As part of a chain of hotels they can usually be relied upon for a certain standard of accommodation depending on the level from Sofitel and MGallery to Ibis budget being the cheap and cheerful end for our road trip. This one disappointed!
Guest User
Stayed in Feb 2023
Other
6.0/10
Posted on Mar 18, 2023
I spent 3 1/2 weeks staying in this hotel in France with my choir in January 2023. The slidey toilet doors were frustrating, there was an extremely large amount of mould (of which only a very small amount was dealt with), the key cards had an annoying habit of randomly cancelling, the shower took forever to warm up, and the receptionists could range from bored and curt, to really friendly. However, the breakfast was big and filling, the old, small lift was charming, and it was nicely located. Although I probably woudn't stay there again, the hotel was perfectly adequate for my time in France.
Guest User
Stayed in Dec 2022
Couples
2.0/10
Posted on Jan 31, 2023
I have stayed at many IBIS styles around the UK, and they have been really good. This is not up to any of their standards or even a IBIS Budget hotel. This hotel was more a youth hostel. Extremely old and dated, patched up maintinance everywhere, old battered furniture, dirty bath room with only 1 thread bare towel. The guy at reception was a complete grump, with zero customer service skills. We were given a room right by the old rickety lift and asked to be moved and was told there was no available rooms. Didn't attempt the breakfast, as judging by the rest of the hotel, no doubt would be rubbish aswell. This hotel seriously needs to be loked at by IBIS, and sorted out. It is nowhere near the standards of their other hotels.
Guest User
Stayed in Dec 2022
Couples
4.0/10
Posted on Jan 31, 2023
Convenient location but not as good as I would expect from an Ibis Styles I don't really have anything else to say but Tripadvisor won't let me do less than 200 characters so when I get there I will j
Guest User
Stayed in Dec 2022
Other
6.0/10
Posted on Jan 31, 2023
The hotel is centrally located near to the river and the cathedral. There is public parking nearby which is very reasonable. The breakfast was very good and the staff worked really hard to keep it tidy and the breakfast bar well stocked. However when we checked in at about 8:00 the previous evening, after a long drive, the guy on reception could not have been less friendly or welcoming. Describing him as grumpy is being kind (the woman who checked us out could not have been friendlier). The room was very tired with botched repairs making it look shabby and the shower leaked, soaking the bathroom floor. Well located and fairly good value but don't expect too much
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Guest User
Stayed in Dec 2022
Other
10.0/10
Outstanding
Posted on Jan 31, 2023
Excellent location. Next to the cathedral, the old city center and the Gallery Lafayette. In front of the River La Seine. The personal is friendly and professional. The rooms are entirely renovated, modern and some have a balcony with view on the river. The rroms are clean. Excellent sleep quaity ! The breakfast is really very nice (good coffee, fresh fruits, eggs, different kind of bread, cheese, pancakes..)
Guest User
Stayed in Oct 2022
Family
10.0/10
Outstanding
Posted on Nov 19, 2022
Centrally located, a couple of minutes walk from the cathedral. Public parking is nearby €15 for 24 hours. Family room for 4 was compact but clean and comfortable. Lift was tiny. Breakfast was included in the rate and was good. Fresh orange juice, boiled eggs, many types of pastries, breads and baguettes with spreads. Small play area for kids near reception. Will return if in the area.
Guest User
Stayed in Apr 2025
Other
10.0/10
Outstanding
Posted on May 5, 2025
Un séjour parfait à l'Ibis Cathédrale sans aucune fausse note. Un lit supplémentaire ajouté pour mon 2ème enfant sans que je ne demande rien, une chambre certes petite (mais je rappelle que nous sommes dans un vieux bâtiment en plein centre ville!) mais très fonctionnelle, des toilettes séparés à la salle de bain, propreté irréprochable. Le petit déjeuner classique mais très bien fourni. Le personnel adorable tous autant qu'ils sont. C'était leur première nuit dans un hôtel à mes enfants, ils étaient tellement ravis et forcément moi aussi! Merci à tous!!