Trouville Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sandown
Trouville Hotel
10-16 Esplanade, Sandown, PO36 8LB
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When you a stay at Trouville Hotel in Sandown, you'll be on the beach, just steps from Sandown Pier and Sandown Beach. This beach hotel is 12.5 mi (20.1 km) from Osborne House and 16.9 mi (27.3 km) from Gunwharf Quays.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 52 Reviews
Amenities
24-Hour Front DeskBarTable Tennis RoomRestaurantWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Southampton Airport
(60.6 km)
Airport: Chichester/Goodwood Airport
(61.8 km)
Train: Portsmouth Harbour Railway Station
(27.1 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Standard Twin Room with Sea View
2 Single bed
Free Wi-Fi
Non-smoking
Sea View
Telephone
In-room Wi-Fi
Towel
Check Availability
3
Standard Double Room with Double Bed
1 Double bed
Free Wi-Fi
Non-smoking
Telephone
In-room Wi-Fi
Towel
Daily Housekeeping
Check Availability
4
Standard Double Room with Sea View
1 Double bed
Free Wi-Fi
Non-smoking
Sea View
Telephone
In-room Wi-Fi
Towel
Check Availability
4
Standard Single Room with Single Bed
1 Single bed
Free Wi-Fi
Non-smoking
Telephone
In-room Wi-Fi
Towel
Daily Housekeeping
Check Availability
5
Standard Triple Room with Sea View
1 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Sea View
Telephone
Check Availability
3
Standard Double Room with Partial Sea View
1 Double bed
Free Wi-Fi
Non-smoking
Sea View
Telephone
In-room Wi-Fi
Towel
Check Availability
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Guest Reviews(52)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Brastard
June 9, 2024
The hotel obviously relies on coach party groups. We were a member of such a group. Dining room management let the hotel down. Tables were crammed in with the backs of chairs touching the chairs of the tables behind. Diners had to take their seats in sequence because there was no space to pass. The waiters delivered food to the end of the row of tables and plates had to be passed hand-to-hand along the row. In a way this was nostalgic to me and reminded me of the 1960's school dinners. Butlins holiday camp, and the army in Aldershot. An obvious solution is to copy what is done on cruise ships. Have two sittings, say 6.00pm and 8.00pm. The room was comfortable and bathroom good. The single small lift could not really cope with the large number of elderly and infirm guests.
Jennifer W
May 26, 2024
Not equipped for disabled people. Mobility aids had to be left in reception, we not allowed any further into hotel. 2 of the receptionists spoke to customers like they were dirt for example when asked a question about the room for the second time replied “I’m busy ask elsewhere” Room very very small and lacked draw space, unfinished with covers missing, no handle inside shower and could only get to en-suite by walking side wards between bed and half finished wardrobe. Lack of enough hangers in wardrobe, only 2 complete rest broken or missing. Carpet had burns on and a stain, when reported was told don’t worry we will not accuse you of doing it, but, nothing done. Showerleaked Breakfast queues were dreadful due to buffet placing and too many tables packed in to the dinning room Not able to receive internet in room despite reporting twice and being told no problem, however a staff member told me a previous visitor had already reported the same problem
Guest User
September 12, 2024
The hotel is very tired dingy the rooms quit small with some showers over the bath which makes it very dangerous for older people. The food we found was disgusting overcooked vegetables tough meat dishes and the fish which was supposed to be poached was like cardboard French onion soup was pale tasteless and greasy. We were reprimanded for being 10 min late by a very rude waitress and told we were not allowed starters because we were late even though there were guests arriving after we sat down. Would highly recommend you not to use this hotel, Also the lift broke down which meant climbing four quite steep staircases a terrible experience never to be repeated
Guest User
September 8, 2024
Overall very clean. The process to book in as a group booking is a joke. The queue for breakfast is awful. A few of the staff need training in manners, especially some of the bar staff, i certainly wouldn't employ them . The bar is closed before the time stated, when entertainment finishes they basically want to go home and hover around you. No entertainment on a Thursday evening. Mouldy cheese on my evening meal. Slow service meal times . Oh and if your late tpu are told you have to forget your starter meals are ok, nothing to brag about. No gravy offered with your evening meal. One lady asked ,to which she was told its on your meat. Although it was provided after. One of the entertainment rude.Fire doors wedged open, yesterday morning ( big no no) . And finally to the rude staff if you don't enjoy your job ,don't work in a establishment which involves good customer service.
helen b
February 26, 2024
Stayed at the Trouville Hotel for a soul weekend. The hotel is right on the sea front, so great views of the sea , cliffs and pier. Room was very clean with a lovely modern bathroom. Great towels. Bed was really comfortable. The food, three course, was really good and great portion size. Full english breakfast, the same, with a choice of cereal, porridge, fresh fruit, yoghurt, kippers and juices. Delicious all round. The staff were so friendly, everyone, reception, bar staff, restaurant staff and cleaners. Nothing was too much trouble. An all round great stay. Would definately return. Thank you Trouville.
Guest User
August 22, 2024
I travelled with my friend on a 6 day coach tour. There was nothing to complain about for the amount of money we paid. We had a sea view room on the 3rd floor (quite a lot of steps to climb if you did not want to wait for the lift). The lift is only small and holds 4 people and is only really busy when a coachload arrives in the hotel at once. All the staff work so hard and are friendly and efficient. A special mention to Kieran on the bar who looked after me with my decaf tea and who filled up my water bottle holder in the evening. It is staff like that who make your holiday so much more memorable. Food was very good, hotel very clean and staff very good. No complaints at all.
Guest User
August 18, 2024
We recently stayed at the Trouville Hotel on a coach tour. It was very busy with a number of tours staying at the same time. Restaurant service was fantastic, Sharon looked after us very well, thank you Sharon. Food was served quickly and efficiently with a good variety of dishes and vegetables. Large bar area with good service, entertainment and a games room. Our room was at the front of the hotel on the first floor. We had a sea view and the room and room service was first class. Unfortunately some youths hung around outside until late and seemed drunk and were abusive among themselves. The odd guest ignored the polite request not to smoke outside the front of the hotel, which meant smoke blew into the hotel.
FarAway18717163303
August 3, 2024
Lovely location, right opposite the beach. As a solo traveller, I was concerned that I might be in a tiny room without a view. In fact, I had a side sea view in a decent sized room. Breakfast is chaotic if everyone arrives at once, as most queue for juice and cereals; I bypassed and went straight to the table. Everyone had to sit where they were allocated on the first night, which makes life easier for the staff. Swift service from very busy staff. Food ok; always a fish main course, meat and a vegetarian choice. Plenty vegetables. Food hot when served. Staff friendly. Room cleaned every day by a friendly lady (Gill). Nothing to complain about.
Guest User
August 2, 2024
Having been to this hotel in past I was most impressed with improvements in particular to to Menus and presentation of the food. It was obvios from the outset that taht there must a new chef. - NO chips or Battered fish for a whole week -BRILLENT. Well done Chef.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 08:00–10:30
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 16 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 88
When you a stay at Trouville Hotel in Sandown, you'll be on the beach, just steps from Sandown Pier and Sandown Beach. This beach hotel is 12.5 mi (20.1 km) from Osborne House and 16.9 mi (27.3 km) from Gunwharf Quays.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a ballroom. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Satisfy your appetite for dinner at Hotel Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 88 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a ballroom. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Satisfy your appetite for dinner at Hotel Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 88 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
24-Hour Front Desk
Bar
Table Tennis Room
Restaurant
Wi-Fi in Public AreasFree
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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