The Kanjeng Hotel Kuta

The Kanjeng Hotel Kuta Reviews

The Kanjeng Hotel Kuta

3 Jalan Dewi Sartika, Bali, IndonesiaView Hotel Details
The Kanjeng Hotel Kuta
The Kanjeng Hotel KutaThe Kanjeng Hotel KutaThe Kanjeng Hotel Kuta
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编组 10
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1 night

The Kanjeng Hotel Kuta Guest Reviews

3.1/5
10 review
Verified reviews
Location3.2
Amenities2.8
Service3.2
Cleanliness3.0
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All Reviews(10)
Positive reviews(7)
Reviews with photos/video(3)
Negative reviews(3)
Mariia
Superior Room
Stayed in Jan 2024
Solo travellers
7 review
4.5/5
Great
Posted on Jan 14, 2024
Good location, but very noisy due to the motorbikes. Anyway I slept well after 11 hours flight. Friendly staff
Response from Property: Dear Ms. Mariia,Greetings from The Kanjeng Indonesia!Thank you for your valuable feedback and taking the time to post a comment of your recent experience with us..Please allow us to use these shortfalls as a learning exercise for our associates and I ensure fine tuning will be made for the future.We apologize for the convenience, We will improve make it better on future, and I hope we will have the opportunity to welcome you back to our hotel on your next visit to Bali. Kind regards,Trisna
Ailene
Superior Room
Stayed in Feb 2024
Couples
1 review
4.0/5
Very Good
Posted on May 11, 2024
We were not able to avail the breakfast that was not included in the package that we purchased because there breakfast time is fixed. And we are in a hurry for our flight so we cannot wait for the breakfast time. I hope they could have some compromise to these.. Or mentioned in the booking site so that we will know if we can have time to avail it or not.
Anonymous User
Superior Room
Stayed in Jun 2023
Family
27 review
4.2/5
Very Good
Posted on Jun 25, 2023
Kamar Luas. Lolasi strateggis deket bgt sama bandara. lambunya di terangin biar gak remang
Anonymous User
Superior Room
Stayed in Jun 2023
Friends
4 review
5.0/5
Outstanding
Posted on Jul 2, 2023
The location is near to the airport
Guest User
Superior Room, 1 Double or 2 Twin Beds
Stayed in Feb 2024
Friends
2 review
3.7/5
Posted on Feb 7, 2024
It's very close to the airport. It takes about 20 minutes to walk. The overall environment is not very good and a bit shabby.
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize may we not exceeding your expectations during your stay. Your satisfaction is very important to us. I hope that you will consider staying with us again, so that we can have another chance to provide you with a superior experience. Thank you for your feedback. We have informed our housekeeping team regarding the cleanlinnes. We will improve make it better on future. Thank you Kind regards,Trisna (Reservation)
Anonymous User
Superior Room
Stayed in Jul 2023
Other
3 review
1.0/5
Posted on Aug 6, 2023
It’s bad, it’s bad, it’s really bad, don’t try to book for a cheap price... It’s not expensive to book a Harris or Hilton if you transfer the next day Because it was booked less than 10 hours before check-in on the same day, when I arrived at the hotel that night, I was told by the security uncle who could only speak local dialect that there was no check-in information. Before 12 o'clock, the front desk was off work. Fortunately, there was an enthusiastic English and Indonesian speaker. My little brother helped translate, and it took me a long time to find the registration information. During the period, I also looked for Ctrip customer service, but it was useless, because the person in charge of the hotel could not be contacted... It is also possible for Ctrip to put this kind of small, dirty hotel with poor service and unsightly environment online for customers to book. Is it recommended to make a background adjus**ent for each hotel and hotel before allowing users to choose? This is also responsible for the credibility of your platform. Not much to say, just look at the picture Facilities: old Hygiene: dirty environment: dirty Service: None
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Anonymous User
Superior Room
Stayed in Jul 2023
Friends
11 review
1.0/5
Posted on Jul 7, 2023
Extremely bad, strongly not recommended, I suggest that Ctrip take this hotel off the shelves! The front desk gave me the wrong room twice. I was asked to change the room as soon as I unpacked the luggage. It was not settled until the third room. The door and window locks were broken, and the towels and bedding were too dark to be used. It was originally because I boarded the plane in the early morning and wanted to find a place close to the airport to rest for 4 hours before leaving. As a result, I was almost pissed off by various accidents. The distance looked close to the airport, but it was impossible to walk because of the isolation belt, but the front desk actually said to walk 5 minutes away, OMG 😡
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Ni Wayan
Superior Room, 1 Double or 2 Twin Beds
Stayed in Mar 2023
Couples
3 review
5.0/5
Outstanding
Posted on Mar 31, 2023
Convenient place and close to the airport
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Anonymous User
Superior Room, 1 Double or 2 Twin Beds
Stayed in Jan 2023
Solo travellers
5 review
4.2/5
Very Good
Posted on Jan 5, 2023
Very good
Original TextTranslated by Google
Robbie
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 27, 2023
DISGRACEFUL!! We booked this Hotel after a delayed flight and early check out from a previous motel. Glad we only wanted it to store our bags because you wouldn't want to actually sleep in it. Photos tell all on how dirty it is. When we mentioned the blood stains on the bed sheets to the receptionist she laughed. Notice some reviews on other sites appear very fake. Be careful booking here.