5 Chome-289-111 Minami 8 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 064-0808, JapanView Hotel Details
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Guest Reviews of Unwind Hotel & Bar Sapporo
9.2/10
Great
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.4
Cleanliness9.3
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All reviews(51)
Positive reviews(51)
Reviews with photos/video(23)
Great service(15)
Awesome rooms(14)
Delicious breakfast(12)
Clean and tidy(10)
Convenient location(7)
Great location(5)
Well designed(4)
A.L.85
Family Suite
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 31, 2025
Great service and location is rather convenient.
English/chinese speaking staff available to assist as well.
Wish that the breakfast would have more variety.
Response from Property: Thank you for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
Twin Room
Stayed in Mar 2025
Couple
36 review
8.5/10
Very Good
Posted on Apr 26, 2025
Clean ,Large room ,comfortable bed , breakfast was simple but healthy delicious. is short walk from Nakajima park station.Miss Wang at reception was friendly and helpful ,she speaks Chinese so making enquiry for information about Sapporo place of interest easy.
Response from Property: Thank you very much for having us stay at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Mannie TYO
Double Room
Stayed in Jul 2025
Couple
1 review
8.0/10
Very Good
Posted on Aug 24, 2025
Great stay at UNWIND Sapporo! Staff were very hospitable and friendly, and service was fast—amenities were delivered right away. Loved the design and cool concept. Highly recommend and would definitely stay again!
Response from Property: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
Family Suite
Stayed in Jan 2025
Family
84 review
10/10
Outstanding
Posted on Mar 1, 2025
Nice location, warm welcome, spacious room, the reception can speak english
Response from Property: Thank you very much for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
Theater Twin Room
Stayed in Jul 2025
Solo traveller
5 review
8.0/10
Very Good
Posted on Nov 5, 2025
It's located in good area and especially I like the rooftop bar
Response from Property: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Anonymous User
Double Room
Stayed in Jun 2024
Family
5 review
10/10
Outstanding
Posted on Jul 19, 2024
The staff here are English-speaking and exceptionally friendly and welcoming.
I purchased a refill for my Traveler’s Notebook, a special collaboration with the hotel featuring the hotel name in gold on the cover. When the staff asked if I was a TN user, I showed her my train version TN, and she showed me hers too! It was a very lovely interaction. They also asked if I wanted to stamp my notebook, providing three different variations. It was a wonderful touch!
There are only five paid parking slots available, costing ¥1,600 per night. The parking spot is reserved for you, so you’re free to come and go as you please. They even put up a sign indicating your room number.
I’d definitely stay here again if I return to Sapporo!
Response from Property: Dear Guest,
Thank you so much for your kind words about our hotel. We are glad you found it such an enjoyable experience. We are always looking for new and exciting ways for guests to have good time staying with us. We hope to see you again next time you visit Sapporo!
Sincerely,
Front Team
Unwind Sapporo
Anonymous User
Stayed in Oct 2023
Couple
2 review
10/10
Outstanding
Posted on Feb 21, 2024
Everything was great! Love the interior design, the rooms are spacious & the breakfast is good. Would definitely come back again!
Response from Property: Thank you for staying! I'm glad that you were satisfied with your stay. We are looking forward to seeing you again!
thank you very much!
KudsayakornK
Stayed in Jun 2023
Family
4 review
9.0/10
Great
Posted on Oct 19, 2023
Good service
Excellent location
Response from Property: Thank you for staying at UNWIND Sapporo. The hotel is 5 minutes away from Susukino. It is located 3 minutes from the subway "Nakajima Koen Station". I think it's a place where you can spend your time slowly and quietly. We look forward to staying with you again when you come to Sapporo. thank you very much.General Manager Tomohiro Ouchi
Guest User
Stayed in May 2023
Family
7 review
8.0/10
Very Good
Posted on Jun 19, 2023
clean
Response from Property: Thank you very much for staying at our hotel.
Our entire staff will continue to make every effort to provide you with even greater satisfaction.
We look forward to welcoming you again.
UNWIND HOTEL&BAR SAPPORO
runa
Guest User
Twin Room
Stayed in Sep 2025
Family
8 review
9.0/10
Great
Posted on Oct 3, 2025
The positives were that the receptionist was from Taiwan and we had no problem communicating.
The negatives were that the hotel was undergoing renovations when we arrived, so the parking spaces were limited and only available to the renovation workers.
If you're considering booking, you might want to reserve a spot in advance to see if there's one. If not, there's a parking lot nearby at an acceptable price!
Original textTranslated by Google
Response from Property: Thank you for your contribution to this review and for your high rating. Thank you very much. We appreciate your satisfaction and are very pleased. We appreciate your appreciation for our staff. We aim to further improve our service. We look forward to seeing you soon on your next visit.
パンダのみみ
Twin Room
Stayed in Aug 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Sep 16, 2025
The hotel was clean and nice, and offered a welcome drink. It was about a 5-minute walk from the subway station and about a 15-minute walk from Susukino and other central areas. The breakfast was delicious, and was ready from 6:30 in the morning. I would definitely stay here again.
Original textTranslated by Google
Response from Property: Thank you very much for staying at UNWIND HOTEL & BAR Sapporo the other day. We are doing our best to help you with your trip as much as possible, so please feel free to contact us with any questions. We look forward to your next stay. Thank you very much.
Guest User
Theater Twin Room
Stayed in Jul 2025
Family
9 review
8.5/10
Very Good
Posted on Aug 23, 2025
The reception staff was very friendly. The hotel is located about a 5-minute walk from the subway station. There are several convenience stores next to the hotel, and many restaurants are about a 5-8 minute walk away. It's a quiet location in a busy city. The breakfast soup changes every day, which is great for guests staying for more than three days. However, although the room was non-smoking, there was still a slight smell of secondhand smoke, probably due to the central air conditioning. It was a minor flaw.
Original textTranslated by Google
Response from Property: Thank you very much for staying at our hotel. I appreciate your appreciation for our staff. We aim to further improve our service. I am glad that you enjoyed our stay. I would be happy if you would stay at our hotel again.
Shenghuotanxianjia
Twin Room
Stayed in Jun 2025
Travelling with friends
61 review
10/10
Outstanding
Posted on Jul 24, 2025
The room was great, the atmosphere was very real, with a retro American feel. The room was very clean, and the breakfast bread with tomato chicken soup was delicious. There was also a microwave in the room. It was very neat and clean. I would choose
Original textTranslated by Google
Response from Property: Thank you for your contribution to this review and for your high rating. Thank you very much. We appreciate your satisfaction and are very pleased. We appreciate your appreciation for our staff. We aim to further improve our service. We look forward to seeing you soon on your next visit.
차똘이
Twin Room
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 22, 2025
The location is not bad, within walking distance to Susukino,
and the staff is friendly and can communicate in English, so there was no problem.
The room is quite large (for Japan), and there is a Lawson right next to the hotel,
and there are Aeon Supermarket and 7-Eleven nearby.
The subway station is not far away, and Nakajima Park is about a 3-minute walk?
🥖Bread provided in the morning, 2 slices per person and 1 stick of butter. If you bake it in the oven in the room, it is crispy and delicious. It is a light bread.
It is usually placed in front of the door between 7 and 7:30,
and the soup that comes out every day is different. I stayed for 5 nights and 6 days, and the last day
was the same soup as the first day😍
And you can buy different bread and bake it in the oven in the room.
(Only bread is allowed)
📍Drip coffee, green tea, and water are provided for each person in the room every day.
📍You can freely take amenities in the lobby on the first floor,
The foam cleansing is goodㅋㅋ It's full of bubbles👍
📍The cleaning part was a little disappointing. Bread crumbs are bound to fall, but the floor was dirty because they didn't clean it. Judging from the hair tie that fell, it seems they didn't clean the floor. The handwashing water outlet above the toilet was dirty and a little dirty. I didn't use it, so I didn't care. Everything else was fine😊
📍After checking out, if you request a taxi, they will call you.
You can request it in English.
We took a taxi to Sapporo Station and from there to Chitose
We took the JR
Overall, it was comfortable, friendly, and nice.
It's about a 10-minute walk to Susukino, and the road is easy.
👍👍👍👍👍👍
Overall, it was a good hotel..
Original textTranslated by Google
Response from Property: We are honored to have received such a high rating from word of mouth this time. Thank you. We are very pleased that you were satisfied with our hotel. We appreciate your evaluation of our staff. We will continue to strive to improve our service. We are very happy that you enjoyed our service. We would be happy if you could use our hotel again.
ppittagi
Twin Room
Stayed in Mar 2025
Family
9 review
8.5/10
Very Good
Posted on Apr 25, 2025
The hotel facilities are clean and modern, which is good. The location is not far from Susukino, and Nakajima Koen Station (subway) is close, so it is good to go anywhere in Sapporo. There are many parking lots around the hotel, so it is easy to park, and there are several convenience stores nearby, which is good. The breakfast was simple and clean, which was good.
Original textTranslated by Google
Response from Property: Thank you very much for staying at our hotel this time. Thank you for evaluating our staff. We will aim to further improve our service. I am very happy that you liked ours. I will be happy if you can use our inn again.