Scenic Hotels in Makati

"I booked this hotel very very last minute for a solo trip to Manila and it turned out to be an amazing and incredibly affordable stay. As i was booking quite late, they only had the twin rooms (w/ two single beds) available but it was totally fine with me. The bed was super super comfortable. The staff were so hospitable. The hotel felt safe and secure. Your wishes to not make up the room are respected if you don't want that. Pretty nice gym in the basement that had everything I needed for a holiday workout and a pool on the roof with great views. The only downsize is that the pool isn't that bit so if there are more than 2 other ppl in there with you, its already a crowd. Not a big deal. I didn't realize that the hotel is a few blocks from the red light district until a few nights in as you don't get that sense from the immediate area. I would 100 times out of 100 stay here again, it has my recomendation."

"This hotel is in a prime location within Manila's Central Business District. It boasts excellent facilities, is spotlessly clean, and feels luxurious. The breakfast spread is also very generous. The staff, in particular, are exceptionally professional, truly living up to its reputation as a long-standing five-star luxury hotel."

"I had a really pleasant stay with my friend! This was my second time staying here, and once again, the hotel didn’t disappoint. The front desk staff and housekeeping were amazing as always. They were all so warm, welcoming, and always had a smile on their faces. I originally booked a Standard Twin room with no view, but they kindly gave us a complimentary upgrade to a Superior Twin with a partial city view. They also upgraded my room during my first stay, which made me feel like a valued guest and is something I truly appreciate. The room was clean, comfortable, and everything worked perfectly throughout our stay. I especially enjoyed relaxing in the in-room hot tub. The only downside was our experience with one of the pool attendants. We went for a sunset swim around 5:30 p.m., and unfortunately, he seemed irritated when answering our questions. His attitude made us feel like we were being policed rather than welcomed as guests. It was disappointing, especially since every other staff member we encountered was so friendly and accommodating. I hope the hotel can provide additional customer service training to ensure all staff deliver the same level of hospitality. Overall, I had another wonderful stay and would definitely come back. Thank you to the entire team for making our visit so enjoyable!"

"I would like to extend my sincere appreciation to the entire team at New World Makati Hotel, especially the wonderful Residence Club staff who made my stay truly memorable. The Residence Club perks are absolutely worth it, and the level of service I received made me feel genuinely valued and well taken care of. A special thank you to Hazel, Bianca, and Tanya at the Residence Club Front Desk for their very warm and welcoming check-in and for accommodating my late check-out. They immediately made me feel at home. I would also like to recognize Christine from Housekeeping, who warmly greeted me while I was walking through the hallway. It may seem like a small gesture, but that kind of friendliness truly makes a difference. During the evening cocktail at the Residence Club Lounge, Wilson, Jimm, and Gian provided exceptional service and made me feel like a VIP guest. They were attentive, welcoming, and made the experience even more enjoyable. Jimm had prepared us 4 different cocktails. Thank you as well to Sherwin from Engineering for promptly assisting me and adjusting the air-conditioning temperature in my room. I truly appreciate the quick and courteous service. And of course, a big thank you to Riccie, Glenn, and Babylyn for once again giving me such wonderful VIP treatment during breakfast at the Residence Club Lounge. Your attentiveness and hospitality were very much appreciated. The room was spacious and comfortable, the staff were consistently welcoming, and the Residence Club perks were fantastic. I especially enjoyed the pool, which was amazing and a great way to relax during my stay. Overall, this was a wonderful experience. The personalized service from the Residence Club team really stood out and made me feel valued as a guest. Thank you, New World Makati, for a wonderful stay. I will definitely be back soon!"

"The location is quite good; it's convenient to simply stroll around the business center or get to places of interest. Manila experiences terrible traffic from the afternoon until late at night, so keep that in mind when planning your trips. The staff is very polite and helpful. The pool turned out to be a bit smaller in reality than it appeared in the photos, but overall, everything is solid and good. I've attached photos of the view from our room and at the pool. I recommend the massage offered at the hotel; they have good therapists."

"We always enjoy the breakfast here. The dining area is always clean and the servers are friendly and accommodating. As for the room, the one we booked is spacious enough for four adults. The beds are big and are comfy. We will definitely return, especially if there will be promos from online booking apps."

"We arrived earlier than expected so we weren't sure if we could check in yet but we were able to do early check-in which was awesome. We stayed from July 19 to July 23 of 2026 They prepared a small amentity cake for us when they were informed we were traveling to celebrate us. At the front desk, everyone greeted us warmly and helped us a lot throughout our stay. Concierge left us a little confused because they struggled to answer back in English and gave us the wrong information on where to buy sim cards. We had the breakfast package for two. You were given meal cards that you had to present when you went to eat breakfast. Once you do, the lovely servers would guide you to a table and asked if you would like any coffee or tea. They would walk around and clear any empty plates to make sure you don't feel crowded at the table. We ordered drinks at the pool bar and the bartender was lovely to talk to. Despite it being just us there he welcomed us to the hotel and asked what we wished to do in Makati. Once we talked about food he began talking about many restaurants around the hotel that he believed we would enjoy. Please give him our thanks because we went to the restaurant (Manam) he recommended for good Filipino food and we absolutely loved it! The security at the hotel was very friendly and made sure everyone was safe and okay. Overall, our stay was fantastic and would recommend any of our friends and families to stay at the Makati Diamond Residents!"

"The hotel is in a great location in Makati, right next to SM Mall, making it convenient to get anywhere. It's also only a fifteen-minute drive from the airport. There are a lot of guests, and overall it's good, but the hotel is a bit old. The breakfast is rich and excellent. The hotel has a gym and an outdoor pool, which are both decent. It feels very safe!"

"Just wanted to give some feedback, so many things went wrong. When I checked in at 12 PM, they gave me room 2303. I went up, but couldn't open the door for a while, so I had to go back down. After waiting for quite some time, they gave me another room, 2304. I noticed it was a twin room, and the beds were tiny, like 1 meter wide? If they were bigger, I would have just dealt with it since I was exhausted from traveling all day. But they were really too small for what I paid; I might as well have stayed at a regular guesthouse. If I asked the front desk to change rooms again, I'd have to go back down and wait at least 20 minutes. The front desk kept telling me to wait, even after I told them I booked a room with two large beds and showed them my reservation. They still made me wait, and wait, and wait. Then they told me to go back to my room and wait. I asked how long, it felt like forever. I even thought about trying to push the beds together. Anyway, I put up with all that, but then there was no hot water for my shower. I was naked, waiting for them to come and fix it for over 10 minutes. It's now 2:15 AM. Also, there was no comb, no slippers, no shower cap, and no cotton swabs."