With a stay at Hôtel Suisse, you'll be centrally located in Nice, within a 5-minute drive of Promenade des Anglais and Quay of the United States. This 4-star hotel is 1 mi (1.6 km) from Place Massena and 2.3 mi (3.8 km) from Port of Nice.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in.
Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers.
"Environment: Each room has a small balcony with a view of the blue sea, which is indeed beautiful. However, on my first night, I stayed in room number 12 on the first floor, and there was a strong smell of paint that even caused an allergic reaction. After communicating with the front desk, I was moved to room number 44 on the fourth floor. The room was smaller, but at least there was no odor!
(My first night was truly unforgettable; the stench made me extremely irritable, and I woke up with a very dry throat.)
Service: I had seen previous reviews mention credit card issues, so I was cautious. During check-in, the front desk staff pretended to be busy, memorized my card's security code, and then immediately received a text message about a charge. I was confused and asked them to confirm; they said it was a guarantee, but only one euro was deducted (super strange!). Back in my room, I was alarmed and immediately locked my card for cardless payment (which turned out to be the right thing to do). After check-out, I received several text messages about failed charges because I had paid for the room through Ctrip!
Facilities: I absolutely have to complain about the entrance step – it's very inconvenient, although the receptionist did help carry our large suitcases to the middle counter! But the most frustrating thing is the elevator; it's incredibly tiny. Two 28-inch suitcases took up almost two-thirds of the elevator, forcing us to crouch and squeeze our way up!
This is my honest experience; I highly recommend leaving it at that."