Guest Reviews of Fairfield by Marriott Shanghai Hongqiao NECC
9.3/10
Very Good
343 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.2
Cleanliness9.4
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All reviews(343)
Positive reviews(326)
Reviews with photos/video(49)
Delicious breakfast(25)
Friendly front desk staff(25)
Easy to get around(18)
Large rooms(13)
Perfect for business trips(11)
Comfortable bed(11)
Average sound insulation(8)
Close to airport(7)
Negative reviews(17)
Guest User
Deluxe Double
Stayed in Apr 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on May 10, 2025
Overall happy and enjoy the stay.
Response from Property: Dear guests: Hello! Your satisfaction is Xiaofeng's greatest motivation, and your encouragement is Xiaofeng's vigor to move forward. Thousands of words can be summed up in one sentence: Thank you for your support of Xiaofeng
Lucky S.
Deluxe Double
Stayed in Nov 2023
Family
13 review
10/10
Outstanding
Posted on Dec 26, 2023
No direct access to the hotel lobby by taxi, so get prepared if you bring a lot of stuffs. No English speaker staffs. New building, so all still clean and tidy.
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. Xiaofeng will continue to have the same good quality and more perfect service as always. Thank you for coming again. I wish you a happy life every day!
Susuya1219
Standard King
Stayed in Jan 2023
Solo traveller
26 review
10/10
Outstanding
Posted on Apr 9, 2023
It's delicious. I'll give it to you. Hee hee hee hee hee hee hee. He Mingming.
🍪🍊 后宫一一一一 🍊🍪
🍪🍪🍪🍪🍪🍪🍪🍪🍪🍪
Response from Property: Dear guest, hello! Thank you for choosing Fairfield by Marriott Shanghai Hongqiao and your comments. The hotel is located in the Huacao Center of Minhang, adjacent to the new Hongqiao Medical Center, about 3 kilometers away from the National Convention and Exhibition Center, 13 minutes' drive from Hongqiao Hub New York and about 7 kilometers away from Shanghai Hongqiao International Airport; the hotel is full of simple and beautiful aesthetic design, both The sense of design, comfort and function meet the needs of guests. At the same time, we provide the best service to every guest. We sincerely look forward to your coming again.
Ng
Standard King
Stayed in Jul 2023
Business traveller
13 review
8.0/10
Very Good
Posted on Nov 3, 2023
Have restaurants near the hotel. Not a very popular location. Building is quite new.
Response from Property: Hello! Xiao Feng met you by chance, and you chose Xiao Feng by chance. There are too many choices in life, and every choice you make is a kind of fate. Thank you for letting Xiao Feng meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. I look forward to meeting you again!
Baba au rhum 幸阳昊
Deluxe Double
Stayed in Nov 2023
Business traveller
9 review
10/10
Outstanding
Posted on Jan 21, 2024
Clean and comfortable
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可小楓的服務~小楓力求為每位客官提供最貼心細緻的服務,客官的鼓勵是對小楓最大的支持和鼓勵,小楓會用心服務好每一位家人,期待和您的下次相遇!
Guest User
Standard King
Stayed in Apr 2025
Other
13 review
10/10
Outstanding
Posted on May 12, 2025
The room was very clean, the front desk manager was very friendly and upgraded the room type.
Parking is convenient. You can park in the underground parking garage and then take the elevator directly to the lobby. Parking is free for guests staying in the hotel.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that Xiaofeng has left you such a good impression. I hope you can continue to pay attention to Xiaofeng in the future and tell Xiaofeng more about your feelings and experiences during your future stay. Xiaofeng warmly looks forward to your visit again!
Guest User
Standard King
Stayed in Jan 2025
Business traveller
1 review
10/10
Outstanding
Posted on Feb 15, 2025
This stay experience really exceeded expectations! From the moment I stepped into the hotel lobby, I felt the warmth of home. The front desk staff smiled kindly, checked in efficiently and considerately, and took the initiative to introduce the hotel facilities and surrounding attractions. The room design is simple and elegant, the floor-to-ceiling windows have a wide view, the bedding is soft and comfortable like lying in the clouds, and you can sleep well all night until dawn. Every detail is carefully considered-the mini bar has a rich variety of drinks, the bathroom supplies are high-end brands, and even the bathroom floor heating is a surprise!
The breakfast is rich in variety, with a balanced combination of Chinese and Western styles. The freshly cooked noodles and freshly baked bread are especially worthy of praise. The hotel is also very conveniently located. It takes 10 minutes by taxi to reach the high-speed rail station, and there are restaurants and convenience stores around. I especially want to praise the super fast response speed of the room service. No matter what items are needed, they will be delivered to the room within three minutes.
I also received a small gift and a handwritten card when I checked out. Such delicate service is really touching. Whether it is a business trip or a leisure vacation, this is an excellent choice, and I strongly recommend it to my friends! I will definitely stay here again next time I come to this city~
Original TextTranslated by Google
Response from Property: We are so moved to tears after reading your thoughtful and long review❤️! Your words are like a love letter, which makes us firmly believe in the power of "Details have light". We hope that our craftsmanship can continue to be the reason for you to choose this city~
small cherry
Standard King
Stayed in Dec 2024
Family
4 review
9.5/10
Amazing
Posted on Jan 29, 2025
Facilities: Complete facilities, bright room
Hygiene: Clean
Service: The front desk staff is very nice👍🏻. My stuff was left in the hotel and they called me.
I stayed with my children. The hotel breakfast was good and there are many restaurants nearby. The subway is being built nearby, and transportation will be more convenient in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full five-point evaluation of Xiaofeng. Xiaofeng will continue to work hard with your encouragement and support. I believe Xiaofeng will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Deluxe Double
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 18, 2025
My family and children are very satisfied, and the overall accommodation experience is worth the money. I will choose it again when I come to Shanghai after the New Year.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對小楓的全五分評價,小楓會帶着您的鼓勵和支持繼續努力,相信小楓一定會做的更好!感謝一直的支持!祝順安!
Guest User
Corner View Room
Stayed in Dec 2024
Business traveller
9 review
10/10
Outstanding
Posted on Jan 17, 2025
The room is clean and tidy, cost-effective, very close to Hongqiao Airport, the service staff is very enthusiastic, the breakfast is diverse, the facilities are complete, the surrounding environment is very quiet, very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對小楓的全五分評價,小楓會帶着您的鼓勵和支持繼續努力,相信小楓一定會做的更好!感謝一直的支持!祝順安!
Anonymous User
Standard King
Stayed in Apr 2025
Business traveller
3 review
10/10
Outstanding
Posted on May 10, 2025
Very close to the forum, the room is clean and soundproof. Candy Cai at the front desk is very gentle. I will choose it next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiaofeng and giving it a 5-star rating. Xiaofeng will continue to improve the hotel's hardware and software facilities and service quality to provide every guest with value for money and a home-like experience. At the same time, we hope that you will continue to pay attention to and support Xiaofeng. We sincerely look forward to your visit again! I wish you a happy life!
Guest User
Standard King
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 4, 2025
The service provided by the front desk lady was quite good. I stayed in this hotel with my family and they were very satisfied. There were also many types of breakfast. It was great value for money. I will choose this hotel again next time I go.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full five-point evaluation of Xiaofeng. Xiaofeng will continue to work hard with your encouragement and support. I believe Xiaofeng will do better! Thank you for your continued support! I wish you a safe and happy life!
Anonymous User
Standard King
Stayed in Sep 2024
Business traveller
99 review
10/10
Outstanding
Posted on Oct 7, 2024
There was no water supply at home, so I stayed here for a night to take a shower. The bed was very comfortable, the hygiene was good, the underground parking was free, and it maintained the usual style of Wanfeng. The surrounding environment was also very quiet, and it was worth experiencing!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiaofeng in all aspects. Everything Xiaofeng does is to bring a different holiday experience to every guest. Xiaofeng is really moved to see your satisfaction and affirmation. Xiaofeng will continue to work hard and be ready for your return at any time!
M30884638
Standard King
Stayed in Sep 2024
Business traveller
48 review
10/10
Outstanding
Posted on Oct 7, 2024
I think the price/performance ratio is very good. There is construction going on outside but the sound insulation of the room is good. The hotel has a laundry room and a gym. The service attitude of the entire front desk and the housekeeping lady is very good. Xin Xin's service is impressive.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that Xiaofeng has left you such a good impression. I hope you can continue to pay attention to Xiaofeng in the future and tell Xiaofeng more about your feelings and experiences during your future stay. Xiaofeng warmly looks forward to your visit again!
Guest User
Standard King
Stayed in Aug 2024
Business traveller
20 review
2.5/10
Posted on Sep 23, 2024
Don't book this hotel. The hygiene is disgusting, even worse than a roadside hotel. There is still filth in the toilet, spit in the sink, and the bedsheets are yellow, it looks like they have never been washed! The most terrible thing is that after sleeping all night, my skin broke out in a rash, which is unimaginable. The construction noise outside the window continued all night, and it was impossible to rest well. I spent money and not only did I not enjoy the comfort, but I was asking for trouble. Is this really a Marriott hotel? Such poor management and hygiene standards are really embarrassing for Marriott!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for taking the time out of your busy schedule to leave us your valuable feedback. We take the problems you encountered during your stay very seriously and apologize for the inconvenience caused to you. After seeing your feedback, we took your feedback very seriously and immediately launched a self-examination, and then retrained the room attendants and supervisors. Our bedding is made of 50% cotton and 50% polyester. If you are concerned about the relevant bedding If you have allergies, you can tell us in advance to prepare special sheets and quilt covers. There is a subway building next to our hotel, which is a municipal project. The government has clearly stipulated construction time, and construction is prohibited at night. Regarding your feedback that the construction sound continues all night, we will also communicate with relevant government units. Thank you again for your feedback and support! We sincerely look forward to your visit again and believe that through our joint efforts, we can provide you with better service and care.