Guest User
February 3, 2024
1. The hotel is located outside the ancient city, but it is actually inside the ancient city, which makes it very inconvenient to carry luggage. 2. The room ventilation is poor and the toilet has a peculiar smell. 3. After staying for two days, the daily necessities were not replenished. 4. The hotel's floor heating burned the suitcase, and my slippers were deformed by the heat. The boss also shirked responsibility and refused to admit that the suitcase was burned in his house. He was rude and attacked the guests, scolding the guests for opening the suitcase and putting it on the ground without common sense! Follow-up: After complaining to the Supervision and Administration Bureau, I negotiated compensation with the store, and the matter came to an end.
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