Hanhao Hotel Shenzhen Nanshan Daxin Metro Station

Hanhao Hotel Shenzhen Nanshan Daxin Metro Station Reviews

Hanhao Hotel Shenzhen Nanshan Daxin Metro Station

160 Taoyuan Road, Nanshan District, Shenzhen, Shenzhen, ChinaView Hotel Details
Hanhao Hotel Shenzhen Nanshan Daxin Metro Station
Hanhao Hotel Shenzhen Nanshan Daxin Metro StationHanhao Hotel Shenzhen Nanshan Daxin Metro StationHanhao Hotel Shenzhen Nanshan Daxin Metro Station
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Hanhao Hotel Shenzhen Nanshan Daxin Metro Station Guest Reviews

4.7/5
Amazing
671 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(671)
Positive reviews(661)
Reviews with photos/video(120)
Easy to get around(90)
Friendly front desk staff(88)
Awesome amenities(87)
Close to metro(63)
Delicious breakfast(36)
Many amenities(31)
Perfect for business trips(14)
Luxurious(5)
Negative reviews(10)
CHARLEONGLEZ
Superior Queen Room
Stayed in Apr 2024
Business travellers
21 review
4.7/5
Amazing
Posted on Apr 21, 2024
Staff good service aircond complaint non cold, change room for me immediately Hotel Xiao du (voice command ) love to use Open curtain, sleep mode.Easy to control Breakfast ok
Response from Property: Dear customer: Hello! First of all, thank you very much for choosing our hotel and giving us feedback on our services. We are glad that you are satisfied with our staff service. Regarding the problem that the air conditioning is not cold enough, we are deeply sorry and thank you for reporting this problem to us in time. We are glad that we have changed the room for you immediately and hope that the new room can meet your needs. We will check and repair the air conditioning system of the hotel to ensure that all rooms can provide a comfortable living environment. At the same time, we are glad that you like to use the Xiaodu voice control function, especially the functions such as "open curtains" and "sleep mode". We have been committed to improving customer experience through technological innovation, and your feedback proves that our efforts are effective. Regarding breakfast, we are glad that you are satisfied. We have been committed to providing a rich and diverse breakfast selection to meet the needs of different customers. Finally, thank you again for your stay in the hotel and sharing your feelings. Your feedback is very important to us. It helps us understand where our service is good and where there is room for improvement. We look forward to seeing you again and providing you with better services. I wish you a happy life!
TheShenzhenGuide
Elegant Queen Room
Stayed in Mar 2024
Solo travellers
44 review
4.2/5
Very Good
Posted on Mar 30, 2024
It’s a great hotel with great attentive staff and easy access to the SZ metro. It’s also close proximity to shopping malls, supermarkets and some nice restaurants. The hotel restaurant does a buffet breakfast Chinese style with congee, eggs, luncheon meat and vegetables with fried flat noodles for a very reasonable price. Will gladly stay again.
Response from Property: Thank you for choosing us among many hotels. Xiaohao is very honoured to be favoured by you. Our shop is the first version of Hanhao, with robot delivery, 24-hour laundry and fitness. The exquisite breakfast presents a Chinese flavour. The bright surface warms the heart and warms the stomach. There are a wide variety of coffee juices. The main cost-effective ceiling is looking forward to your next home
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Alice 爱丽丝,thanks for your attention. High-quality and comfortable service. 🙂
Anonymous User
Superior 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 24, 2024
perfect location and friendly helpful service
Response from Property: Dear Guest,Thank you so much for your kind words! We are thrilled to hear that you found our hotel's location to be perfect and our service to be friendly and helpful.Location is indeed a crucial factor in choosing a hotel, and we are proud to offer a convenient spot close to many amenities. Our goal has always been to ensure that guests like you can easily explore the city or get to where they need to be.In terms of service, we strive to create a warm and supportive a**osphere for all our guests. It's truly heartwarming to know that our efforts have been recognized and appreciated by you.Your satisfaction is our greatest reward. We hope to welcome you back soon and continue to provide you with an exceptional experience.Once again, thank you for choosing our hotel and for sharing your feedback. Have a wonderful day!
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Smart home
Guest User
Superior Queen Room
Stayed in May 2024
Couples
19 review
4.7/5
Amazing
Posted on May 4, 2024
henhao
Guest User
Elegant Queen Room
Stayed in May 2024
Business travellers
9 review
4.8/5
Amazing
Posted on May 26, 2024
Facilities: There is a TV in the room, and smart voice plays music. Because of the superior location, it is normal that every inch of land is expensive. In the future, vertical clothes racks can be added to make reasonable use of space and hang more things conveniently. The most satisfactory thing is the bedding of this hotel, which is comfortable to sleep. Such an affordable price can experience the mattress of a star hotel, which is very worthwhile! Hygiene: Someone tidies and cleans every day. You need to pay attention to check the shower gel in the bathroom and try to ensure that there is half a bottle of it Environment: Walk out of the Daxin subway station. I stayed in other nearby hotels before and couldn’t fall asleep at all. I searched for this newly opened one. The lobby is brightly lit, the design is stylish and simple, and it makes people comfortable. There is a laundry room and gym on the first floor. Although it is small, it is very useful. Everyone queues up to use it Service: Communicate with the front desk in advance if there is any problem. There are activities in the store within a reasonable time range. Fuxiang Shuangyun package: There are drip coffee and tea bags. If you haven’t drunk it for a few days, the little brother is very considerate to pack it
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Guest User
Executive Queen Room
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 24, 2024
Every time I come to Shenzhen on business, I stay at their hotel. The hotel is decorated in a simple and stylish style, full of modernity. The room is very clean and the breakfast tastes very good! The service staff is very enthusiastic, and I have a very happy and safe stay! All five-star reviews, highly recommended! Facilities: modern and complete🔥 Hygiene: clean and tidy🔥 Environment: classy🔥 Service: very good🔥
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Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel is not as bad as the reviews say. Although it is a business hotel, I was worried about staying there after reading the reviews, but I found out after I moved in: 1. The hotel is very clean, all the details are very clean, and the cleaning is in place; 2. Although the hotel is on the street, except for the slightly noisy rush hour, it is not noisy even if the window is open at other times, and almost nothing can be heard when the window is closed 3. The decoration is not tacky; 4. The hotel staff is also very good. Because I want to be quieter, I was upgraded to the 4th floor. I didn’t want to live in a corner room and the bed was facing the door, so I was upgraded to a room on the 8th floor that is twice as big! 5. The bedding is also very comfortable, soft and soft, and there is a memory pillow like Atour, so I don’t want to get up after staying in bed all night; 6. The location is just around the corner from the Daxin MTR station, which is convenient to go anywhere 7. And there are endless details: Xiaodu smart voice control throughout the house, unlimited charging, free drip coffee, free soft bathrobes, and all corners of the bathroom shower are cleaned in place... 3. 400 yuan can live in such a good room in such a good location, and the cost performance is full at once. Super satisfied! ! I will stay here again next time I have a chance! ps. The only small drawback is that the window of the room facing inward is very close to the room next to it. The windows are all covered with frosted film, so you can't see outside. There is a small window for ventilation, but it has no effect when the curtains are drawn. The curtains are basically closed on the side facing the street, so there is no big difference
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6/13
Response from Property: Dear customer: Hello! Thank you very much for your detailed comments and recognition. We are honored to provide you with such a satisfactory accommodation experience! Regarding the cleanliness of the hotel, the good decoration, and the good service staff you mentioned, we have been committed to providing guests with high-quality accommodation and services. We are very pleased that these efforts have been affirmed by you. At the same time, we are also very grateful for your feedback and suggestions. We have recorded the minor shortcomings you mentioned and will make improvements as soon as possible to better meet the needs of guests. The cost-effectiveness and satisfaction you mentioned are also the goals we have been pursuing. We will continue to work hard to provide guests with better services and experiences, so that you will still choose our hotel on your next trip. Thank you again for your comments and recognition, and look forward to your visit to our hotel again!
Guest User
Superior Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 19, 2024
Shenzhen Daxin Metro Hanhao Hotel has an elegant environment, clean rooms, high security and good service. Both the front desk staff and the cleaning staff are very polite to the guests. I am very satisfied and will definitely stay at Hanhao Hotel next time I come to Shenzhen.
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Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I stayed in a deluxe room, and my friend stayed in the most affordable room type. I heard that the difference is very big, so you need to make your own judgment about which room type to live in 🙂 The overall room facilities are clean and tidy, and the location is very convenient. Daxin Station is nearby, but I always take a taxi when I travel😄 There are many choices for breakfast. I have stayed in many hotels. This one is also delicious and has a variety of styles. At this price, it is cost-effective. The restaurant is also very hygienic and very clean The attitude of the waiter is also very good Worth mentioning👍🏼 The staff at the front desk also have good service. It’s a pretty good hotel😊 I will choose this hotel next time I have the chance.
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6/16
Response from Property: Dear customer, thank you very much for your detailed comments and affirmation! Our Hanhao Hotel has always been committed to providing guests with a high-quality accommodation experience. Regarding the difference between the deluxe and affordable rooms you mentioned, we are well aware that each guest has different needs and budgets, so we provide a variety of room types to meet the needs of different guests. Whether it is a deluxe room or an affordable room, we will try our best to ensure that the facilities, hygiene and cleanliness of the room meet the highest standards. I am very happy to hear your recognition of our overall room facilities, hygiene and cleanliness, as well as your affirmation of our geographical location, breakfast food selection and cost-effectiveness. We have been committed to providing a variety of breakfast options and strive to ensure that the quality and taste of the food meet the needs of guests. At the same time, we also pay great attention to the hygiene and cleanliness of the restaurant to provide guests with a comfortable and clean dining environment. We are very happy and proud of the attitude of the waiter and the service of the front desk staff you mentioned. Our staff team has always been adhering to a warm and professional service attitude and is committed to providing guests with thoughtful and meticulous service. Thank you very much for your recommendation and affirmation. We will continue to work hard to improve the quality of service and provide you with a more perfect accommodation experience. Looking forward to your visit to our hotel again next time, thank you again for your support and trust! I wish you a happy life and a pleasant journey!
Chennianganhong
Superior Queen Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is very clean, comfortable and spacious. The transportation is very convenient. The decoration style is stylish, comfortable and well-equipped. The facilities are advanced, perfect and modern. The breakfast is fresh and delicious, and the environment is elegant. The service attitude is warm and thoughtful. In particular, Ms. Hu Qian at the front desk is skilled in business, sincere, enthusiastic and helpful. She left a very good impression on our customers who came from afar. I originally wanted to try staying for a few days, but I didn't expect to stay until I left Shenzhen. I will definitely choose this hotel next time I come back.
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Guest User
Elegant Queen Room
Stayed in Apr 2024
Family
19 review
4.6/5
Great
Posted on May 2, 2024
I stayed for another day. The front desk lady explained the situation on the day of check-in and I accepted it. Convenient transportation, novel lobby design, small and cute room, recommended! I still hope that the tone of asking for good reviews will be improved in the future
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Response from Property: Dear customer, thank you very much for choosing our hotel again and taking the time to share your extended stay experience. We sincerely thank you for your recognition of our hotel and will take your suggestions seriously. Regarding the explanation of the front desk lady on the day of check-in, we are deeply sorry for the inconvenience caused to you. We have communicated internally about this matter and will work hard to improve our service attitude and methods to ensure that every guest can feel our enthusiasm and respect during the check-in process. You mentioned that convenient transportation, novel lobby design, and small and cute rooms are all goals that our hotel has been striving for. We are very happy to hear your recognition of us and will continue to work hard to provide high-quality services and comfortable accommodation for every guest. Regarding your mention of hoping that we would improve the tone of asking for good reviews, we are deeply sorry for leaving you with such an impression. We understand that as a service provider, we should pay more attention to the way and attitude of communication with guests. In future work, we will strengthen the training of employees, improve their service awareness and communication skills, to ensure that every guest can feel our sincerity and professionalism. Thank you again for your stay and valuable feedback. We look forward to your visit next time and will do our best to provide you with a more perfect accommodation experience. I wish you a happy life!
suzzzzzz
Elegant Queen Room
Stayed in Apr 2024
Solo travellers
1 review
4.8/5
Amazing
Posted on Apr 28, 2024
I arrived too early and the room type I booked was not available, so I upgraded to a deluxe room type with a king bed and checked in early. The front desk staff are friendly and professional The room was very clean and tidy I will definitely consider staying here next time I come to Shenzhen.
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Response from Property: Dear customer: Hello! Thank you very much for your positive feedback and affirmation. We are delighted to hear that you were satisfied with our hotel, service and rooms. Regarding the room upgrade experience you mentioned, we are pleased to be able to provide you with a more comfortable accommodation environment and hope that this upgrade will make your trip more enjoyable. At the same time, we are also very happy to know that you spoke highly of the service attitude and professionalism of our front desk staff, which is the best recognition of our work. The cleanliness of the room is also the focus of your appreciation. We will continue to maintain and strive to improve our cleaning and hygiene standards to provide you with a better accommodation experience. Thank you again for choosing our hotel and sharing your feelings after your trip. We look forward to your choosing us again next time you visit Shenzhen. Your satisfaction and support are the driving force for our progress and the source of our continuous improvement of service quality. I wish you a happy life and a safe and smooth journey!
Wo2kafei
Elegant Queen Room
Stayed in Apr 2024
Solo travellers
29 review
4.7/5
Amazing
Posted on Apr 27, 2024
The first impression of the hotel is very Guangdong, because I can't see the hotel gate from across the road. If you arrive by subway, it's 2 minutes to walk from Daxin Exit A (Exit D will be on the opposite road). I found the benefits of being near the urban village before checking out, Pingxing (unfortunately the pigeon is not the crispy flavor I like), Yuanji, Magang, there should be others. I was in a hurry. I strongly recommend Magang's barbecued pork cakes for 20 yuan for 5 with group purchase coupons. I regretted buying less when I started on the high-speed train back to Shanghai. In comparison, the hotel's breakfast is 88 yuan and the guest is 48 yuan, which is not cost-effective. Fortunately, breakfast was not included on the last day, so I had the opportunity to run out to find food. The room is not soundproof. I wanted to kick the wall for the first two nights. Fortunately, the hot water was big enough and it didn't affect my sleep much even if I was tired during the day. Remember to ask Xiaodu to turn on the air conditioner. It doesn't blow air when it is turned on manually. The floor of the room will be damp. Maybe it is related to the weather these days? The waiters are quite polite and greet you when you enter and leave.
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6/8
Response from Property: Dear guest: Hello! Thank you very much for your review of our hotel. Your feedback is very important to us. We will listen carefully and work hard to improve. Regarding the location of the hotel, we understand that you may feel that the hotel is not conspicuous enough, but this is also to maintain the privacy and quietness of the hotel. We will consider adding some signs and guides in the future so that guests can find the hotel more conveniently. At the same time, we are also very happy that you have discovered nearby delicacies, and these recommendations are also very valuable for other guests. Regarding the soundproofing of the room, we are deeply sorry for the inconvenience caused to you. Regarding the problem of hot water and ground moisture, we will pay close attention to weather changes during your stay and adjust the temperature and humidity in the room in time to ensure that guests can have a comfortable accommodation experience. If guests encounter similar problems, they can contact our front desk at any time and we will solve it for you as soon as possible. Finally, regarding the cost-effectiveness of breakfast, we will seriously consider your suggestions and strive to improve the quality and variety of breakfast in the future to meet the needs of different guests. At the same time, we will also strengthen the courtesy and greeting training of employees to make guests feel more warm and considerate service. Thank you again for your feedback and suggestions. We will continue to work hard to provide you with a better accommodation experience. Looking forward to seeing you again!