City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station)

City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station) Reviews

City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station)

Floor 3, Building 304, Zhenxing West Road, Shenzhen, ChinaView Hotel Details
City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station)
City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station)City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station)City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station)
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City Comfort Inn (Shenzhen Convention and Exhibition Center Huaqiangbei Metro Station) Guest Reviews

4.6/5
Great
529 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(529)
Positive reviews(514)
Reviews with photos/video(66)
Easy to get around(37)
Classy environment(35)
Friendly front desk staff(22)
Average sound insulation(18)
Close to metro(16)
Perfect for business trips(12)
Many dining options(9)
Stayed multiple times(2)
Negative reviews(15)
ConnollyMark
Business Room (2 beds)
Stayed in Oct 2023
Couples
3 review
3.5/5
Posted on Oct 22, 2023
The area is very good. The hotel is clean and comfy. The girls working at the front desk are polite and professional. However, the window in our room was broken there was a lot of noise outside all night on the street and there were random people in the hallway talking nonsense on and off from midnight to 2 am. Unfortunately, I won't stay here again.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Marry Jane A.
Standard Queen Room
Stayed in Feb 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Happy 😊
Guest User
Standard Queen Room
Stayed in Apr 2024
Solo travellers
14 review
5.0/5
Outstanding
Posted on May 1, 2024
The guy was very welcoming. I went there early in the morning. The rooms were almost the same as chain hotels, except that I didn't use the East Club. I didn't get an upgrade when I booked on Ctrip. The soundproofing was not very good. People passing by the door could hear people talking. Everything else was ok.
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Response from Property: Hello, thank you very much for choosing to stay at City Convenience Huaqiang North Subway Station. Serving every guest well is our consistent pursuit. Regarding room facilities, we understand the characteristics of chain hotels, but we have also been committed to providing guests with a more comfortable and personalized experience while maintaining standardized services. We are deeply sorry for the sound insulation problem you mentioned. We understand that this may affect the quality of your rest, and this is also where we have been committed to improving. We will arrange professionals to inspect and repair the room as soon as possible to ensure that you can provide you with a quieter rest environment. Regarding the issue you mentioned that you did not enjoy the upgrade because you did not book through the East Club, we apologize for this. As a hotel, we do give East Club members some additional discounts and benefits, but we also hope that all guests can enjoy the same high-quality service. We will communicate further with platforms such as Ctrip to strive to provide all guests with a more fair and transparent booking policy. Looking forward to your next stay with a more perfect stay experience! I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The location is good, the transportation is convenient, and the travel is very convenient. The room is clean and all aspects are good. I slept very comfortably. The service is also very enthusiastic. The breakfast is also rich in variety.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Hotel Huaqiang North Subway Station. Serving every guest well is our consistent pursuit. We look forward to your next stay with a more perfect stay experience! I wish you a happy life!
Anonymous User
Business Room (2 beds)
Stayed in Mar 2024
Business travellers
295 review
4.7/5
Amazing
Posted on Mar 15, 2024
The room is clean and tidy, the layout is reasonable, and the bed is relatively comfortable. There are round tables and sofa chairs for simple office work or dining. Not far from the subway, the overall price/performance ratio is pretty good. A small problem is that there are many express delivery and logistics stations around, and it is a bit noisy throughout the day and at night. It is very comfortable to open the windows for ventilation in the lukewarm weather, but in order to be quiet, I can only sleep with the windows closed.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at our hotel and taking the time to provide us with feedback. Your satisfaction and comfort have always been our goals. First of all, I'm glad to hear that you had such a positive review of our room. You mentioned that the room is clean and tidy, the layout is reasonable, and the bed is relatively comfortable. These are the standards we strive to maintain. In addition, you also mentioned that the round tables and sofas and chairs are set up to facilitate your simple work or dining. This is also a reflection of our considering the needs of our guests and striving to provide diversified services. Regarding the location of the hotel, you mentioned that it is not far from the subway. This is one of the important factors we considered when selecting the location. We hope to provide guests with a convenient transportation environment. We are deeply gratified that the overall cost-effectiveness has been recognized by you, which is what we have been pursuing. However, I also noticed that you mentioned some minor problems, such as there are many express delivery and logistics stations around, which makes it a bit noisy throughout the day and at night. I'm deeply sorry for this. We know that a quiet resting environment is very important to our guests, and we will communicate with relevant depar**ents to minimize this impact. At the same time, we also recommend that you use the earplugs and other auxiliary tools we provide when you need to rest to better ensure your sleep quality. You also mentioned that it would be very comfortable to open the windows for ventilation when the weather is neither too cold nor too hot, but in order to be quiet, you can only sleep with the windows closed. We have also considered this. In the future, we will strengthen the construction of sound insulation facilities so that you can enjoy comfortable ventilation while also having a quiet resting environment. Your feedback is very valuable to us, we will listen carefully and work hard to improve to provide better services. Thank you again for your stay and we look forward to your next visit. We will provide you with a better experience with more complete facilities and services. wish you a happy life!
HaiyangyinshiB420
Standard Queen Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The living environment is very comfortable and the price is very affordable. It is very suitable for living when traveling and doing business. And the service attitude of the lady at the counter is also very good!
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Chui
Standard Queen Room
Stayed in Feb 2024
Solo travellers
14 review
3.7/5
Posted on Feb 28, 2024
The location is difficult to find😓There are many delicious foods nearby😋The cleaning lady is particularly good👍As soon as we met, I asked if I wanted to clean? Do you want water? Everything was provided voluntarily👍👍👍
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Located in the center of Huaqiangbei, the stay experience was good. The room was clean, tidy, comfortable and hygienic.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Guest User
Standard Queen Room
Stayed in Feb 2024
Other
14 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The price-performance ratio is very high, the room is clean and tidy, and it is very convenient to travel. It takes about ten minutes to walk to Huangmugang hub. I saw later that the overall stay was good, so I stayed one more night.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Swaxxle
Business Room (2 beds)
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The service here is very good and very clean.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Hotel Huaqiang North Subway Station. Serving every guest well is our consistent pursuit. We look forward to your next stay with a more perfect stay experience! I wish you a happy life!
Weishenmm
Standard Queen Room
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 29, 2024
I was a little skeptical after reading the reviews, but the check-in experience was really great. The room was simple and clean, but the bathroom was a bit small. This is also a common problem in Shenzhen hotels. After all, every inch of land is precious. Because I had something to do nearby, I checked out early and my child was thirsty while staying in the lobby. The front desk gave me a free bottle of purified water. It was really friendly. A big five points.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Guishou
Superior Queen Room
Stayed in Jan 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The lady at the front desk is very welcoming. There are a lot of restaurants nearby. There are several shopping malls within a few minutes' walk. It's a good choice to go shopping!
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The rooms are clean and sanitary. It's just a few minutes away from the subway station. It's quite convenient. It's a nice hotel.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jan 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is very clean. The hotel is very close to Huaqiangbei Metro Station. The transportation is convenient. There are a lot of food nearby and the front desk service is friendly.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!
Anonymous User
Business Double Room
Stayed in Dec 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Jan 26, 2024
Service: The service is really good. They say they will bring you a humidifier in the room and even make a wet bath towel for you. It’s nice to also have handwritten label reminders
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay at City Convenience Store Huaqiang North Metro Station. Serving every guest well is our consistent pursuit. We look forward to having a more perfect stay experience during your next stay! wish you a happy life!