Jen Hotels in Singapore

Booked a Club Room to celebrate a special milestone for my partner and me. Upon arrival, the hotel lobby was bustling with guests checking in and out. Despite the crowd, we were promptly attended to by Suzy, who was very patient in walking us through the various benefits and entitlements that come with a Club Room booking. She was also very helpful and accommodating with the special requests we had made prior to our stay. While Suzy was preparing our check-in, Yuan noticed that we had driven to the hotel and quickly issued us a complimentary parking coupon. Such attention to detail from both Suzy and Yuan truly set the right tone from the beginning—excellent service delivery! The room was clean and of a decent size. A minor drawback was that the TV did not support Chromecast, though it did allow screen sharing and HDMI input. Afternoon tea (2–4 pm) included a simple but satisfying selection: garden salad, assorted Nyonya kuehs, and fresh-cut fruits. The tea and coffee options were also quite good. Evening cocktails (6–8 pm) were a pleasant surprise with an impressive spread: steamed crystal prawn dumplings, fried prawn rolls, chicken tikka with nasi briyani, fried spring rolls, cream of mushroom soup, cold pasta salad with truffle oil, and cheese platters. Some items from afternoon tea were also served. While no cocktails were available during our stay, the beverage selection included beer, red and white wines, and some spirits. Service at the Club Lounge was exceptional—staff were prompt and attentive, creating a relaxing atmosphere with great views. Breakfast was served at J65 restaurant between 6:30 am and 10:30 am. It was quite crowded, but the food selection was decent, and we appreciated the freshly squeezed juices. There’s also a live noodle and egg station located outside the restaurant, where the chefs were both friendly and polite. Overall, we had a wonderful stay and felt that the top-up for the Club Room was well worth it. Kudos to the team for making our experience a memorable one. We’ll definitely be back!

Had a great staycation to celebrate Father’s Day. Very convenient location, in the heart of Orchard Road, just above the Somerset MRT station. The room is just nice. The bed is very comfortable but the pillows are slightly too soft. Love the infinity swimming pool. The breakfast spread also ok. Special shoutout to Mr Sathia at the reception counter for the great service he provided to us during check in time.