Bracken Pl, Chilworth, Southampton, SO16 3RB, United KingdomView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of DoubleTree by Hilton Southampton
8.1/10
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities8.2
Service8.2
Cleanliness7.9
Filter by:
Sort by:
All reviews(117)
Positive reviews(16)
Reviews with photos/video(6)
Negative reviews(3)
Guest User
Queen Room
Stayed in Mar 2024
Couple
4 review
2.0/10
Posted on Apr 12, 2024
Was terrible room had a leak in the flooring terrible for the price I payed
Nyary
Deluxe King Room
Stayed in Jul 2024
Family
2 review
10/10
Outstanding
Posted on Aug 25, 2024
Clean and friendly staff
Guest User
Twin Room
Stayed in Jan 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Mar 10, 2024
Excellent room and good staff
1360103****
Twin Room
Stayed in Jul 2024
Family
17 review
2.0/10
Posted on Aug 23, 2024
It is far from Peppa Pig Park. It costs about 28 pounds to take a taxi. In addition, the facilities are poor. The bedside lamp is broken. There are no slippers or toothbrushes. The front desk always says that they don’t have any when you ask, including the room type you booked. If it is not available, they will just arrange a random one. They don’t solve it for you. When communicating, they pretend that the language is not communicated. If you have any opinions, they will always kick you out. I would like to thank the Ctrip staff for helping me communicate with the hotel all night. The hotel was perfunctory and shirking all night. The pictures are also supplementary explanations. I don’t want to write them over and over again. The last picture is the dinner plate in the corridor when I checked in. It exudes a strong smell. No one cleaned it up all night. It’s disgusting.
Original textTranslated by Google
M60691****
Queen Room
Stayed in Oct 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 26, 2024
Satisfied, everything is good
Original textTranslated by Google
ཚེ་@དབང་
Twin Room
Stayed in Jul 2025
Family
39 review
10/10
Outstanding
Posted on Aug 4, 2025
Very good, but a little old
Original textTranslated by Google
Wanlibenteng888
Twin Room
Stayed in Jan 2024
Business traveller
74 review
10/10
Outstanding
Posted on Feb 4, 2024
The hotel facilities are very good, it looks clean and hygienic, and it's very atmospheric. The service is in place and I will stay again next time.
Original textTranslated by Google
Youquer》xiaomaner
Queen Room
Stayed in Oct 2023
Business traveller
29 review
8.0/10
Very Good
Posted on Nov 22, 2023
OK, close to the train station
Original textTranslated by Google
M338325****
Twin Room
Stayed in Nov 2024
Solo traveller
6 review
10/10
Outstanding
Posted on Dec 18, 2024
Not bad, not bad, not bad
Original textTranslated by Google
_swair90298****
Queen Room
Stayed in Jun 2023
Solo traveller
11 review
9.0/10
Great
Posted on Jul 30, 2023
The environment is good, and the service is also very good. I am very patient and friendly to those who use translation software for conversations. Praise 👍
Original textTranslated by Google
300941****
Family Queen Room
Stayed in Aug 2023
Family
2 review
10/10
Outstanding
Posted on Nov 12, 2023
The room was very clean and the breakfast was delicious