Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 26, 2026|Hyatt Regency Twin Room
Guest UserThe female staff members I encountered at this hotel were all wonderful. When I booked a tent, I was told the beach would be shady in the afternoon, but I actually needed the tent more in the morning. They were very helpful and changed my reservation to the morning. When checking in, they noticed I had a small baby and proactively asked if I could wait a few hours to get a room upgrade to a sea-view room. Since I was going to Mount Laoshan that day, I checked in in the evening and was upgraded directly to a sea-view room. Many thanks to the front desk staff who checked me in and the staff who helped me book the tent. The room was also cleaned very well every day.
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Price per night from:MYR 833
Posted on Jul 14, 2026|City Wing Deluxe Room(King)
Guest UserFacilities: Absolutely five-star hotel facilities, and the hardware is well-maintained. The front desk gave me a connecting room, which was very convenient for taking care of my elderly parents. Much appreciated. The swimming pool is definitely a highlight, with both hot and cold plunge pools in the changing rooms.
Cleanliness: The housekeeping staff cleaned daily and replenished drinking water promptly.
Environment: The lobby environment is excellent, elegant and grand, and prices are reasonable.
Location: Situated on Hong Kong Middle Road, Qingdao's most bustling CBD. It's within walking distance to May Fourth Square, and a small door from the lobby leads directly to MixC Mall. Extremely convenient.
Breakfast: A wide variety of options; my favorite was the smoked salmon. However, it gets quite crowded during peak hours, and the seating arrangements are a bit too cramped. Not enough space.
Overall, my three-day stay was a great experience. It's the most cost-effective five-star hotel on Hong Kong Middle Road.
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Price per night from:MYR 511
Posted on Jul 28, 2026|Deluxe Sea View Twin
ShibazhongyingThis was the hotel I was most looking forward to on this trip. I booked it because it was a 5-star resort, hoping to relax with my parents. However, when we drove up to the entrance, there was no one to help with luggage or direct us to parking. The entrance was completely empty. I thought everyone was busy, but once inside the lobby, I saw plenty of staff, yet no one came forward to assist us. This is unheard of in any 5-star hotel I've stayed at. After we went in, my dad asked where the charging stations in the parking lot were, and if they were fast or slow chargers. The staff member couldn't answer any of his questions, saying they'd have to go ask. In the end, we had no choice but to follow the signs and find the parking ourselves.
On the bright side, the two rooms we booked could be connected by opening a door to form a single suite, which was a nice experience.
Actually, when you approached the staff for something, their attitude was good, but it felt like there were some management issues. For example, after checking out, my mother realized she had left something in the room's refrigerator. I immediately called the front desk, explaining we were driving back to get it and asking if someone could collect the item and leave it at the concierge. The front desk confirmed it was no problem.
After driving back to the hotel for about 20 minutes, my mother inquired at the concierge, but the concierge staff had no idea about it. They had to go ask the front desk, and only after getting a confirmation did they go up to the room to retrieve the item. We then waited at the hotel for almost 20 to 30 minutes, which was a very poor experience.
Overall, the environment and cleanliness were excellent. The location is in Qingdao's new district, and the surrounding area, plus the sea view terrace, added a lot of points. However, the initial bad experience significantly lowered our overall impression. I hope they can make more improvements.
Being able to see the sunrise and sunset over the sea from the room was something I really loved!
The breakfast selection was comprehensive and delicious.
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Price per night from:MYR 358
Posted on Aug 10, 2026|MGM Deluxe City View King
Guest User
For those who appreciate exquisite travel and attention to detail, MGM Qingdao perfectly met our expectations. Elly from Guest Relations was highly accommodating to our personalized requests, quickly responding to and fulfilling minor needs like pillow changes. The front desk staff also demonstrated meticulous service, with neatly packaged room cards. The concierge even noticed our small personal belongings and kindly reminded us to secure them properly, showing incredible attention to detail. The Executive Lounge featured exquisite glassware and tableware, with beautifully presented food, and the service was professional and gentle. All the fixtures, appliances, and soft furnishings in the room were impeccably maintained, with no signs of wear or damage. The high-altitude infinity pool had clever lighting and shadow design, making for excellent photo opportunities. The gym had a well-planned layout, offering a spacious and upscale environment with high-end equipment neatly arranged. Every staff member in the front lobby paid close attention to service details, and the guest rooms and leisure facilities were meticulously crafted. This hotel is not to be missed for those seeking a quality travel experience.
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Price per night from:MYR 925
Posted on Jul 31, 2026|Family-friendly Queen Room
Guest UserThis stay was absolutely fantastic, a truly premium experience! A special thanks to Wendi at the front desk ✨! Check-in was super quick, and she was so polite and gentle, even giving helpful tips for getting around. Her service was warm and patient throughout, making us feel very comfortable. The room was clean and tidy. Overall, it was an excellent stay, highly recommend!
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Price per night from:MYR 193
Posted on Jul 3, 2026
BaidaYService: Acceptable.
Cleanliness: Decent. Breakfast was good.
Environment: Great location, right by the Marina Bay Sands.
Facilities: The room had a fantastic view, directly overlooking the light show. It was a loft, open-plan, which the kids loved. The tatami mat meant we didn't have to worry about them falling off the bed. The upstairs bathroom didn't have a door. Overall, the value for money was good, and it could accommodate more people.
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Price per night from:MYR 300
Posted on Aug 11, 2026|Deluxe Queen Room
Guest User
Excellent location right at the airport, a top choice for an overnight layover as it's walkable to the terminal. The room was clean and quiet with complete facilities. Jonna provided professional and thoughtful service, making check-in and check-out efficient. Overall, it was a great stay, and I felt at ease catching my flight. Highly recommended for travelers.
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Price per night from:MYR 261
Posted on Jul 31, 2026|Superior Ocean-view Room-Queen Bed
Alice_k1
Our stay at the hotel was overall very pleasant. The hotel itself looks absolutely amazing, it truly feels like staying in a castle, both from the outside and inside. Our room had a beautiful sea view, which created a peaceful and relaxing atmosphere.
The breakfast offered a nice variety of options, and the café with its balcony overlooking the sea was a wonderful place to enjoy coffee. The food at the café was also very good.
One of the highlights of our stay was the concierge service. The concierge was extremely helpful, polite, and professional. He assisted us many times with our deliveries and always made a great impression. Most of the hotel staff were friendly and welcoming as well.
The hotel’s location, away from the city center, is actually a big advantage for those looking for a quiet and relaxing holiday. The beach is not crowded, and the swimming pool is usually peaceful and not busy.
However, there are some areas where the hotel could improve.
The room cleaning service needs more attention. It wasn't good at all.
Some cups at breakfast were also dirty or cracked.
The service at the café could be improved as well. When we came to order afternoon tea at around 5 PM, one of the young staff members seemed unhappy and impatient because it was close to the end of his working day. After making a short call, we were told that the kitchen was not answering and that they were no longer working. This experience did not feel very welcoming. Though I understand he really wanted to leave work asap, he could share it with his coworker after we left, not in front of us 🤣
The hotel also has a Japanese restaurant, but the staff could not provide clear information about its opening days or availability. We were told it might be open on Thursday and Friday, but it was not certain.
Another concern is the small zoo area. animals appeared to be staying outside in the heat all day. In particular, there was a dog kept in a cage outside during very hot weather (around 35°C), which was concerning and seemed unsuitable for the animal’s comfort..
The beach near the hotel was unfortunately quite dirty, which is something that could be improved.
Regarding the swimming pools, the indoor pool felt quite cold, especially with the air conditioning, making it difficult to enjoy with a child when the outdoor weather is too hot. The outdoor pool area also has limited comfortable seating. There are only a few lounge chairs, and adding soft cushions or mats would greatly improve the experience and make the area more relaxing.
Overall, we had a nice stay and enjoyed the beautiful atmosphere, views, and peaceful location. The hotel has great potential, and with some improvements in service quality, cleanliness, and facilities, it could become an even better experience for guests.
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Price per night from:MYR 239
Posted on Jul 28, 2026|Deluxe City-view Room-King Bed
Guest UserA big thank you to Jennifer Han, the Guest Relations Manager, for meticulously helping me resolve issues during my stay. Both the check-in and check-out services were excellent, and all the staff in the lobby were incredibly warm and friendly. They even offered a welcome drink (personally, I found the lemon tea to be more delicious!). Although the hotel facilities are a bit dated, the service is truly exceptional. The housekeeping staff were also very considerate. Thanks again to Jennifer Han for making me feel right at home. I look forward to returning once the AC building has been renovated.
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Price per night from:MYR 514
Posted on Apr 29, 2024
Guest User
Hygiene: The condition is worrying. There are hairs on the sink. One towel is hard and the other is soft (those who have stayed in hotels know what's going on). The water on the floor of the shower room is not dry. Are they really not afraid of customers slipping?
Service: The service quality of the front desk is really good. Whether it's towels or water, they can be solved in time. But the next day, when I didn't check out, the cleaning lady came to knock on the door? What does it mean? Are you chasing people away? I won't come again
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Price per night from:MYR 169