Spa hotels in Seoul

This hotel's location was amazing. It was connected to the subway. Next to lotte world. Exceptional service. We stayed hotel twice and definitely coming back next time when we visit here. My 8 years old daughter loved the view from the 97th floor. Best shopping spot, aquarium, observation tower , kids Cafe, movie theater, tons of restaurants and cafes . All in one place. Truly amazing.

I had a wonderful stay at this hotel. The room was exceptionally spacious, clean, and comfortable, with a beautiful view that made the stay even more enjoyable. The staff provided excellent service throughout, always being friendly, attentive, and helpful. One of the highlights was the smart home system in the room, which made controlling the lights and other features very convenient. The in-room water dispenser was a great touch, allowing easy access to filtered drinking water without the need for bottled water. Having a washer and dryer in the room was also incredibly useful, especially for longer stays.

This hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.

For this price point, the basic room hygiene was excellent, no complaints there! But apart from that, everything else was a letdown. If you're looking for a comfortable and convenient trip, this isn't the place. Location and Dining: The hotel is located on a mountain with a great view, but don't even think about walking anywhere. Besides a duty-free shop nearby (which is mostly frequented by personal shoppers), even getting a taxi is a hassle. For breakfast, be prepared to wait an hour. The front desk suggested I go before 7 AM to avoid the queue, which, to be fair, made breakfast quite good. When I checked in, I also inquired about dinner and good restaurants. The front desk staff claimed all their hotel restaurants were famous and delicious, especially the Japanese one. When I asked them to make a reservation for us, they said reservations usually needed to be made 30 days in advance. Fine. Then I thought, I'll just grab a coffee at the hotel cafe. Another wait... at least 30 minutes. Ugh... Returning to the hotel on the second evening, I found the lobby packed with people queuing all the way to the door, like a bustling market. They were all lining up for the buffet. If your F&B is that good, why bother with the hotel? Guests staying here can't even get a table because it's full of outside diners. The swimming pool was the same – tiny and completely overcrowded, impossible to actually swim. There must have been at least 50 people in there; it was more like a hot tub than a pool. Honestly, apart from sleeping, nothing else was good. Let's talk about the service: It felt like they were particularly reluctant to serve Chinese guests. When checking out, my child and I were carrying our luggage out, and there were many staff standing in the lobby who didn't offer to help. It was only when a car pulled up outside that someone came to assist us with our bags. What were all those people standing around in the lobby doing then? After my luggage was loaded, I got into the car and looked out the window to see the person who just helped me with my bags using my car window as a mirror to fix his hair. Hilarious! (This happened at 7 AM Korean time on the 19th). For this price, you're better off staying in Gangnam. Josun Palace is much better and similarly priced. To be honest, I'm very disappointed. It's a beautiful hotel, and the staff are all good-looking, but they clearly haven't been properly trained. I hope whoever cares about this hotel sees this review and seriously considers whether you are in the F&B business or hospitality. My experience of your hospitality was very poor. You did great in terms of the beautiful location and clean rooms, but you missed out on how to treat your guests that are staying at the hotel. Horrible experience. I don’t think you deserve the reputation you once had.

Everything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.

This is a decent hotel, right next to Shinsegae Department Store, and directly outside Exit 7 of Hoehyeon Subway Station. There's a large ramp leading up to the lobby on the first floor, but you have to go to the seventh floor to check in. It seems like there's a police station building nearby with an escalator that takes you right to the lobby entrance. The hotel gave me a room on a higher floor, the 25th floor, which I believe is the top floor for guest rooms, but it was a corner room. The room layout was a bit odd; the room itself wasn't very big, with not much space beyond the bed, but the bathroom was exceptionally large, almost the same size as the room. There was a connecting door to the adjacent room, which was a suite. From the layout, this room seemed designed as a maid's room for the adjoining suite. When I complained about the corner room to the front desk, I was told that all rooms of this type are corner rooms, likely due to the design. Those who dislike corner rooms should consider this carefully. The mattress in the room was exceptionally high. Before arriving, I had requested a baby crib, but the hotel didn't reserve one for me that day and instead provided a rail. This rail was hard to describe – it made little difference from having nothing at all. There's a tablet by the bed that controls the mattress and air conditioning. You can directly order bath towels, water, ice, etc., and even send text requests to the front desk. The hotel appears to be a recommended hotel by LV. Upon check-in, I received an invitation to the LV exhibition, where you could get an LV canvas bag at the Shinsegae LV exhibition across the street. Overall, the hotel is quite good, with medium value for money.

The service attitude was pretty good. The doorman at the entrance actively helped us call a taxi. Breakfast was also decent, and although the facilities are a bit old, overall it was quite good.

Facilities: The hotel is well-equipped. Although it's located halfway up a hill, there's a shuttle bus for tourists to Myeongdong and Hannam-dong, and it's also very convenient to call an Uber or a taxi right outside. If you don't go out, you can easily spend half a day at the hotel's swimming pool and gym during the day, and the lobby bar in the evening has a great ambiance with live music. Ambiance: The hotel has a very old-money feel. The window views are beautiful, and the colors of the mountain forest change with the seasons, which I imagine would also change one's experience of the hotel. The rooms are very beautiful; I highly recommend a mountain-view room. Service: The service is exceptionally attentive, breaking away from traditional Korean service. There are staff members at every point, especially in the gym and dining areas, who guide you, so you won't feel lost or confused when you go by yourself.

I highly recommend UH SUITE The Coex! The room was spacious, perfect for multiple guests, and the overall environment was clean and elegant, making for a very comfortable stay. I accidentally lost my phone on the airport bus and was in a complete panic. Anna at the front desk patiently helped me connect with the bus's lost and found center throughout the entire process. She made repeated calls, assisted with email verification, confirmed the retrieval procedure, and followed up every step of the way until my phone was successfully returned. The staff were attentive and responsible, proactively coordinating the pickup at Seolleung Station. Their service was thoughtful and thorough, perfectly resolving my urgent situation. The service attitude was gentle and professional, and they handled problems efficiently and reliably. I am incredibly grateful to Anna and the front desk team for their warm help. My entire stay experience was simply perfect, and I would wholeheartedly recommend choosing this hotel for your trip to Seoul! Thank you, Anna, and thank you to all the staff!

The location was great, right behind the station. Having a 7-Eleven right next door and a supermarket nearby was perfect for enjoying tangerines in the jacuzzi. The heating worked well, and the welcome drink being Kooksoondang Makgeolli was a delightful surprise. Although the wish paper and incense burner were gone, traditional games like Yutnori and Gonggi were still available. The amenities included shampoo, body wash, conditioner, toothbrushes, and disposable toothpaste. There was also a separate foot towel, and plenty of regular towels (6-8 sheets). The herbal tea bag for the jacuzzi had a lovely subtle scent. My only minor complaints were a nail on top of the bathroom towel, a loose power outlet, and while the portable standing TV was a nice touch, there was no remote control. The soundproofing wasn't great; I could often hear the TV, conversations, laughter, and even what was being discussed from the next room. Also, if you opened the jacuzzi window curtain, you had a clear view into the windows of the villa opposite, so it's probably best to keep it closed. Despite these small issues, it was a charming place, and at this price point, I'd say it's worth coming to enjoy at least once.