Find 5-Star Hotels in Seoul

If taking subway you can head to exit 10 of jamsil station and you can go through the lotte world mall before street level, head straight, take the escalator next to the aquarium up, exit the main doors and cross the road to the left for the hotel. (It it not sheltered/ connected directly between the mall/ station and hotel). We took the side entrance lift up to the reception but if you go further down you’ll see the main car drop off and concierge. The staff service was really friendly, although at the check in reception we were given a list of rules and asked if we had any questions, so the hotel vibe felt quite formal and stiff. Was concerned about the rules on the swimming pool booking and bringing outside food in, but the staff around were kind and welcoming so we soon felt at ease. Was able to rent the required swim cap free of charge. Room was classy, spacious and bed and bath comfortable. We booked the lake view room but one can only see it at the side when nearer to the windows. We had indicated we were celebrating our wedding anniversary but there were no special greetings in the room or wishes at reception, which normally hotels would as part of their hospitality. The lake view from breakfast and the pool was beautiful! Heard it would be even more beautiful in spring! We enjoyed walking around the lake and exploring the restaurants on the other side. Great shopping location next to the lotte mall The swimming pool is small with one lane for laps and others for relaxing. There’s a heated jacuzzi outside and within the beautiful changing area was also has a hot bath and another neat amenities. The gym was huge and had so many machines! All in all a great and beautiful stay! Wish we stayed longer than one night! The only con is that you have the transfer lifts at the reception level each time you go out or in so you’ll just have to meet and greet a lot of people along the way.

We had a wonderful experience at the hotel. Although the room was slightly smaller than we anticipated, the staff were exceptionally kind and attentive. We would be thrilled to stay with them again. The Lounge offers a variety of food and drinks! While the selection is fantastic, it doesn't include any Korean dishes. We recommend making a reservation at one of the lovely Korean restaurants in the hotel.

The location of the hotel is very convenient especially with the Yongsan station being right next to it. You can easily get around Seoul or just spend your time in Yongsan with shopping and going to cafes and restaurants. The room is nice and spacious, the staff is very friendly and helpful. Also you have really nice views from the rooms, either looking at Yeouido or Namsan.

Overall the stay was very good with few minor details that could use improvement. 1. The hotel common areas had a very strong perfume smell - but this seemed typical in Korea? Not my thing. 2. The light turns on automatically in front of the room door, so if you got up to use the bathroom at night, it would turn on. I didn’t like that. I like to get up as dark as possible at night. 3. When we bought wine to in the bar to bring to our room, it could only come in plastic cups. We are not teenagers, we are adults who can take care of a glass of wine without breaking it - felt it was patronising and no do not want to drink wine from a plastic cup. And we didn’t want to drink it in the bar because of the perfume smell. 4. We came to the breakfast at 6:30 since we were in a hurry to go to the airport - and the staff was so slow, it took 6 minutes to be seated even though the restaurant was almost empty. They couldn’t find our room number on a paper list that looked very unorganised. 5. Would prefer bigger towels at the pool

Good location, and there are many restaurants nearby. There is a shuttle bus stop of Incheon airport in front of the hotel. It's very handy that there is a washing machine/dryer in the room. However, it is a pain in the **** that you have to book to use the pool, and you can only book once a day per room. A couple won't always go swimming at the same time. There are only two lifts in the hotel room tower. You have to be patient. The perfume in the lobby was a bit pungent.

One of the best hotels I’ve experienced. Hotel is impeccable but the staff and support is even better. Concierge team waits by the elevator to help guests as soon as they step out of the lift. They usually walk with you through the lobby and book taxis and answer all your questions throughly. The breakfast is the also the best we’ve ever seen. Amazing property with spectacular views and top notch service

Upon completing the third stay at Naru hotel, the services and hospitality provided were positively unwavering. Noticeably the staff were continuously welcoming and attentive for making a memorable stay. As the views provided are truly satisfactory enough, the services go beyond expectations. One must experience the services and facilities provided at Naru Hotel. The Lounge & Deck, Restaurant Voisin, and Mapo Eight are a must try and will not disappoint. Lastly the bedroom and bathroom provided are much more spacious than other hotels in Seoul which make for a comfortable stay.

fantastic stay, great big and clean room. nice view of the city and even the N Seoul Tower. service was good but have to call concierge regarding clening up of room. location is slightly far from the nearest Yongsan train station (about 10mins walk). Yongsan station is connected to I'park mall which have many of the big shopping brands. overall it's worth the price that we paid for.

The hotel is centrally located, which allowed for easy movement around the city. The staff have been extremely helpful and the service was of the highest quality, always smiling and eager to help. The rooms were consistently cleaned up daily and the hotel staff even assisted in setting us up with SIM cards to make navigation easy. The Plaza should be the number 1 option to stay in your travels to Seoul and quite possibly the best hotel we ever stayed in the world!!!

The room is modern and well spec-ed, the double bed plus one single bed set up was what attracted me to choose it for our family of three. Room is spacious and overall clean. The positives stop here—there’s zero hospitality from the moment we arrived, 100% service-without-a-smile, staff were borderline rude—I handed over my credit card with two hands and he took it with one without any acknowledgment. Such small irritations persisted throughout our four nights stay. Overall, an ok experience but definitely not 5 star.