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"Cleanest hotel room ever"

"Well located, clean and friendly place"

"The Hilton Garden is always very comfortable and I trust the brand to deliver on cleanliness and customer service worldwide. I was disappointed on this occasion however as it seems the hotel have stopped providing bottled water to the rooms. On arrival, quite late at night, I had to phone the front desk to ask for bottled water even though the usual tea and coffee had been provided in the room. The hotel charged an additional cost for two small bottles of drinking water and had them delivered when I asked. I was also a little confused as to why the receptionist needed to confirm my residential address on check-in when I shared my Hilton Honours membership number. I have never been asked to confirm my home address at a hotel check-in, least of all at an international airport. To add to what seemed a mild invasion of privacy, she began to read my address aloud from the computer, while other parties were also checking in. No issues with the room - it was just an overnight stay - but not the usual standard of efficiency and courtesy that I’ve come to expect from Hilton hotels."

"Hygiene: Very good, clean and tidy, Service: The front desk service is very good, the check-in and check-out process is simple, Environment: The room is well lit and relatively quiet, Facilities: The bed is very comfortable, the shower gel 🧴 smells good"

"I stayed at Sofitel London Heathrow for a business trip. The location was perfect—close to the conference center and many restaurants. The staff was friendly, but I found the check-in process to be slow. It’s a decent option for business travelers looking for convenience."

"I planned to stay at London for 4 days with my wife. The location of hotel is accessibly by underground Picaddaly or Elizabeth Line. However, the linked bridge is not sufficient for lighting . In addition, the hotel sign logo is too small to ignore entrance place. The breakfast food is not too hot for fried egg, sausage and as well as bacon etc. I came across the airport for incident. It caused to stop the airport underground services on 21 March 2025. At that moment , I was frustrated to outbound toward London city centre. I asked the receptionist to help me for an alternative transportation ways to city center. She told me in detail of transportation and wrote it the key connection points for bus and underground line for my guidance. With her advice, I could go and back from city centre and enjoyed for my sightseeing. "

"🎉This is a wonderful hotel with a clean and elegant environment. The rooms are comfortable and well-equipped, providing an enjoyable stay. The bed is soft and clean, ensuring a great night’s sleep. The staff is friendly and attentive, always ready to meet guests’ needs. Breakfast is plentiful, with fresh and delicious options. The hotel’s location is very convenient, with easy access to transportation, making it ideal for business or leisure travelers. Overall, it was a highly satisfying experience, and I would definitely recommend it! 😋The English breakfast at this hotel was also quite good, with a nice selection of freshly prepared items. It added a pleasant touch to the stay and made the mornings even more enjoyable. 🚬The smoking area downstairs is also quite elegant, providing a comfortable and pleasant environment. It’s a thoughtful addition for guests, allowing a relaxing space without affecting the hotel’s overall ambiance."